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Address and Phone Number
Below is a list of reviews that have been filled out by either a MyFit employee, a visitor of the gym, or an employee of the facility.
World Health Club
4344 MacLeod Trail SW, Calgary
Telephone: (403) 974-0300
Click here to rate or review this facility
Gym Overall Review Score
Results based on 1 votes. Overall Average Rating of: 1/10
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Member Reviews
1/10 
Reviewer: Valerie
Date: 3/7/2017
I signed up in Oct of 2016 at World Health on Macleod Trail in Calgary, with a personal trainer only to be told that he is leaving and I would be with another one (a terrible one at that). After only two sessions with him, I put my back out. I received a Doctor's note stating that I can no longer continue there. When I spoke to Steve (Fitness Manager), he told me that he had to go through his boss and then his boss had to go through his boss etc etc....so, in the meantime, they took another 1.5 months to finally decide that I could cancel...but in the meantime, they continued to charge my credit card $250 on a biweekly basis. Steve told me that they had a big launch and other things took to the back burner because of it...which included me. When I finally sat down with Andres, the Manager, in Feb 2017, I had to explain everything again....so, that just told me that he was never even informed of the situation. He then told me that I was out of luck and that I would not get any type of refund whatsoever.
Steve then told me to think about whether I wanted to come back and use the training sessions that I was roped into paying. However, forgot to mention that I would be charged another $30 on my credit card...after I was told that nothing else would be charged. Then I get another charge of $483 on my card and was told that the amount will be refunded...it's been almost a month and no refund as of yet. And last...but not least...when I went in yesterday to sign the cancelation papers, they actually had the nerve to ask me for another $100 cancellation fee....seriously?????? I told them, that's not happening.....but I'm sure I will have yet another charge on my credit card without authorization.
Do yourself a favour, do not go to this gym or any WH for that matter.....you're far better off sticking with something like the YMCA or The Trico Centre where you are valued as a customer and as a person.
WH's only focus is money...they really don't care about you or your needs....it's all about the bottom line.
OH....I was even hungup on by head office when I called them to see what was happening. The guy was extremely rude and curt with me and then just hung up. What kind of corporation does that??????
I will be seeing a Lawyer next week. This is going to court!!!!
I signed my cancellation papers last week and they still charged me another $30 yesterday on my credit card. Plus now they want a cancellation fee of $100. These guys are thieves and are relentless. They have no care for any of their customers.
Reviewer: Valerie
Date: 3/7/2017
I signed up in Oct of 2016 at World Health on Macleod Trail in Calgary, with a personal trainer only to be told that he is leaving and I would be with another one (a terrible one at that). After only two sessions with him, I put my back out. I received a Doctor's note stating that I can no longer continue there. When I spoke to Steve (Fitness Manager), he told me that he had to go through his boss and then his boss had to go through his boss etc etc....so, in the meantime, they took another 1.5 months to finally decide that I could cancel...but in the meantime, they continued to charge my credit card $250 on a biweekly basis. Steve told me that they had a big launch and other things took to the back burner because of it...which included me. When I finally sat down with Andres, the Manager, in Feb 2017, I had to explain everything again....so, that just told me that he was never even informed of the situation. He then told me that I was out of luck and that I would not get any type of refund whatsoever.
Steve then told me to think about whether I wanted to come back and use the training sessions that I was roped into paying. However, forgot to mention that I would be charged another $30 on my credit card...after I was told that nothing else would be charged. Then I get another charge of $483 on my card and was told that the amount will be refunded...it's been almost a month and no refund as of yet. And last...but not least...when I went in yesterday to sign the cancelation papers, they actually had the nerve to ask me for another $100 cancellation fee....seriously?????? I told them, that's not happening.....but I'm sure I will have yet another charge on my credit card without authorization.
Do yourself a favour, do not go to this gym or any WH for that matter.....you're far better off sticking with something like the YMCA or The Trico Centre where you are valued as a customer and as a person.
WH's only focus is money...they really don't care about you or your needs....it's all about the bottom line.
OH....I was even hungup on by head office when I called them to see what was happening. The guy was extremely rude and curt with me and then just hung up. What kind of corporation does that??????
I will be seeing a Lawyer next week. This is going to court!!!!
I signed my cancellation papers last week and they still charged me another $30 yesterday on my credit card. Plus now they want a cancellation fee of $100. These guys are thieves and are relentless. They have no care for any of their customers.
Click here to rate or review World Health Club 4344 MacLeod Trail SW, Calgary
Services
This health club has the following services. This information is filled out by members that have visited these facilities. It may be inaccurate.
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