The Bank Athletic Club Gym Review

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Address and Phone Number

Below is a list of reviews that have been filled out by either a MyFit employee, a visitor of the gym, or an employee of the facility.

The Bank Athletic Club
137 Second Avenue, Strathmore
Telephone: (403) 983-2722


Click here to rate or review this facility

Gym Overall Review Score


Results based on 8 votes. Overall Average Rating of: 6.8/10
The average is score is 6.75
The average is score is 6.62
The average is score is 7.62
The average is score is 7.88
The average is score is 6.75
The average is score is 6.5
The average is score is 7.5
The average is score is 7.62
The average is score is 5.88
The average is score is 7.25
The average is score is 6.25
The average is score is 6.38
The average is score is 7.12
The average is score is 6.5
The average is score is 5.38
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1. Customer Service 2 Equipment Status 3. Cleanliness 4. Mirrors 5. Ab/Stretch Area 6. Water Fountains 7. Bathrooms 8. Changerooms 9. Parking 10. Lighting 11. Music 12. Accessories 13. Friendliness 14. How Busy is it? 15. Payment Plans

Member Reviews


4/10 3.53/103.53/103.53/103.53/103.53/103.53/103.53/103.53/103.53/103.53/10

Reviewer: Caitlynne

Date: 8/4/2018

Cost of membership:57.75
Pros:The younger staff are kind
Cons: Owner is unprofessional
Thoughts:
Signed a 12 month contract and was told by the employee that signed me up that my payments would come out on the third of every month. Which was all fine and dandy . So i wanted to cancel my contract because i moved to a new place and was going to cancel my contract before payment was due (to my knowledge it was the third) But when i looked at my bank statement it had come out on the first (which i didn't have the funds to pay for it in that account) so i called them to ask why they pulled out the payment early. The Owner Barb than went on to tell me that i was incorrect and that a employee would never say that to me (i take that as being called a liar) she than said she was with client and would call me back. I Might add she had an atrocious attitude, when she called me back however her attitude was better. So the next day i get a call saying my payment bounced (which doesn't surprise me because i don't have overdraft on my bank account) I did not call them back but did go into the facility the next day to cancel. When i tried canceling Barb wasn't there the employee called her. Once again with a horrific attitude, told me that i now had to pay for August and than she would cancel my contract. (My argument is why would i pay for a month i'm not going to use) She said it was because payment date had already passed in which my reply was i was misinformed on the payment dates and would have canceled at the proper time if i had be informed properly. Once again she proceeded not to take responsibility for the miscommunication and threatened that if i didn't pay that day that she would send me to collections and would take out payment on Sept. 1st. When i tried telling her my reasoning for not paying (aka because i have already moved) she got more upset and hung up on me. So now i am here writing my review. I am extremely upset and utterly baffled at the lack of professionalism and would highly recommend you DO NOT sign a contract with them! If you are to choose there facility to work out, that you do month to month payments and make sure you get everything on paper!

4/10 3.53/103.53/103.53/103.53/103.53/103.53/103.53/103.53/103.53/103.53/10

Reviewer: Caitlynne

Date: 8/4/2018

Cost of membership:57.75
Pros:The younger staff are kind
Cons: Owner is unprofessional
Thoughts:
Signed a 12 month contract and was told by the employee that signed me up that my payments would come out on the third of every month. Which was all fine and dandy . So i wanted to cancel my contract because i moved to a new place and was going to cancel my contract before payment was due (to my knowledge it was the third) But when i looked at my bank statement it had come out on the first (which i didn't have the funds to pay for it in that account) so i called them to ask why they pulled out the payment early. The Owner Barb than went on to tell me that i was incorrect and that a employee would never say that to me (i take that as being called a liar) she than said she was with client and would call me back. I Might add she had an atrocious attitude, when she called me back however her attitude was better. So the next day i get a call saying my payment bounced (which doesn't surprise me because i don't have overdraft on my bank account) I did not call them back but did go into the facility the next day to cancel. When i tried canceling Barb wasn't there the employee called her. Once again with a horrific attitude, told me that i now had to pay for August and than she would cancel my contract. (My argument is why would i pay for a month i'm not going to use) She said it was because payment date had already passed in which my reply was i was misinformed on the payment dates and would have canceled at the proper time if i had be informed properly. Once again she proceeded not to take responsibility for the miscommunication and threatened that if i didn't pay that day that she would send me to collections and would take out payment on Sept. 1st. When i tried telling her my reasoning for not paying (aka because i have already moved) she got more upset and hung up on me. So now i am here writing my review. I am extremely upset and utterly baffled at the lack of professionalism and would highly recommend you DO NOT sign a contract with them! If you are to choose there facility to work out, that you do month to month payments and make sure you get everything on paper!

5/10 5/105/105/105/105/105/105/105/105/105/10

Reviewer: Marck mei

Date: 7/20/2015

Cost of membership:don't know
Pros:good place
Cons:smells like sweat
Thoughts:great place
The best gym in the city is (and why): golds gym

8/10 8.47/108.47/108.47/108.47/108.47/108.47/108.47/108.47/108.47/108.47/10

Reviewer: GJ

Date: 3/24/2010

Th bank team are excellent. Cheerful, helpful and not only remember your name but ask where you've been if you skipped a workout or two. Can't imagine working out at another gym, this one has become "my gym" and as we tend to move often I've been a member of many gyms.

9/10 9.47/109.47/109.47/109.47/109.47/109.47/109.47/109.47/109.47/109.47/10

Reviewer: Frank

Date: 4/30/2009

There is no comparison to this gym to the "other" gym which I to was a member of. Ya, this is a little small, but everyone their knows what they are talking about and friendly when you have a question. I think mid afternoon is best time to go which I couldn't in the garage gym cuz they close afternoons. Thats how I discovered this really clean great showers in the guys anyway

8/10 8.47/108.47/108.47/108.47/108.47/108.47/108.47/108.47/108.47/108.47/10

Reviewer: Rachel

Date: 12/17/2008

The staff are absolutely wonderful and helpful.
Classes are great.
Gym is a little small but all equipment is brand new and well maintained. Always super clean, sometimes it is busy after work and all the cardio equipment is being used, but overall this is a WONDERFUL gym, way better than the other in town (which I used to be a member of)

6/10 6/106/106/106/106/106/106/106/106/106/10

Reviewer: Tommy

Date: 11/10/2008

Kind of small, no bench press rack, only one squat rack, and not a lot of area for deadlifts. Lots of places to do chinups, though, and a large fitness studio for doing plyo and agility drills.

10/10 9.93/109.93/109.93/109.93/109.93/109.93/109.93/109.93/109.93/109.93/10

Reviewer: Sheila

Date: 5/13/2008

Its an excellent facility with highly trained staff who are responsive and helpful. The range of options and clientele are also a great feature of the gym.


Click here to rate or review The Bank Athletic Club 137 Second Avenue, Strathmore


Services


This health club has the following services. This information is filled out by members that have visited these facilities. It may be inaccurate.

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    The Bank Athletic Club - 137 Second Avenue

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