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Address and Phone Number
Below is a list of reviews that have been filled out by either a MyFit employee, a visitor of the gym, or an employee of the facility.
Extreme Fitness
, Toronto
Telephone:
Click here to rate or review this facility
Gym Overall Review Score
Results based on 306 votes. Overall Average Rating of: 3.88/10
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Member Reviews
4/10 
Reviewer: PeedOFF
Date: 1/10/2014
Cost of membership: ?
Pros:none
Cons: Too Many to mention
Thoughts: All comments and concerns should be sent to Markus Lanz (CEO Wynn Fitness) markus@wynnfitness.com Flood his email...
The best gym in the city is (and why):
Reviewer: PeedOFF
Date: 1/10/2014
Cost of membership: ?
Pros:none
Cons: Too Many to mention
Thoughts: All comments and concerns should be sent to Markus Lanz (CEO Wynn Fitness) markus@wynnfitness.com Flood his email...
The best gym in the city is (and why):
1/10
Reviewer: Siv
Date: 3/20/2013
Cost of membership:$80, Although they claim it to be $6
Pros:None.
Cons:
Crowded
Unfriendly mean trainers, sure they are meant to motivate you but not to offend you.
Trainers do not like you
Price deception.$6 They say? Maybe for a week or two. The whole membership costs $80.
Thoughts:
My thoughts on this ... hmm how should I start? First of all the trainers.As stated below they are more on criticizing and offending you than to motivate you,there is a big difference and some can not stand those trainers so they barely get hired.The gym I went to was at Cedarbrae located at scarborough.The trainers there were well not really the best ones if you plan to train with them for more than 10 minutes plus they do not play by the rule"practice what you preach" because one trainer was spotted at Cedarbrae mall with a mcdonalds bag... Who's the pig now?.Second of all they kicked out one of my friends just because he is a fitness model and a trainer at a different business, Extreme claims that its "killing their business" (jealousy??)Lastly, The whole gym is a scam with the $6 flyer ad they mail to your door planning to deceive you, overtime they increase the membership fee to $40 then gradually increase it to $80.Overall crappy gym,horrible trainers and a scam.
The best gym in the city is (and why):
Definitely NOT Extreme fitness
Reviewer: Siv
Date: 3/20/2013
Cost of membership:$80, Although they claim it to be $6
Pros:None.
Cons:
Crowded
Unfriendly mean trainers, sure they are meant to motivate you but not to offend you.
Trainers do not like you
Price deception.$6 They say? Maybe for a week or two. The whole membership costs $80.
Thoughts:
My thoughts on this ... hmm how should I start? First of all the trainers.As stated below they are more on criticizing and offending you than to motivate you,there is a big difference and some can not stand those trainers so they barely get hired.The gym I went to was at Cedarbrae located at scarborough.The trainers there were well not really the best ones if you plan to train with them for more than 10 minutes plus they do not play by the rule"practice what you preach" because one trainer was spotted at Cedarbrae mall with a mcdonalds bag... Who's the pig now?.Second of all they kicked out one of my friends just because he is a fitness model and a trainer at a different business, Extreme claims that its "killing their business" (jealousy??)Lastly, The whole gym is a scam with the $6 flyer ad they mail to your door planning to deceive you, overtime they increase the membership fee to $40 then gradually increase it to $80.Overall crappy gym,horrible trainers and a scam.
The best gym in the city is (and why):
Definitely NOT Extreme fitness
2/10
Reviewer: Max
Date: 3/20/2013
Cost of membership: 80 a month (rip off)
Pros: Equipment
Cons: Trainers are pure retards they see people making mistakes and just stand there laughing instead of helping them (Faggots only care about their money)
Thoughts: terrible everything (staff and trainers)
The best gym in the city is (and why): good life
Reviewer: Max
Date: 3/20/2013
Cost of membership: 80 a month (rip off)
Pros: Equipment
Cons: Trainers are pure retards they see people making mistakes and just stand there laughing instead of helping them (Faggots only care about their money)
Thoughts: terrible everything (staff and trainers)
The best gym in the city is (and why): good life
4/10
Reviewer: Tim
Date: 12/1/2012
Cost of membership: $299 for 3 months
Pros: Close to where I work
Cons: Slimy and unethical sales tactics
Thoughts: Horrible gym in the end. I only joined for the summer, and will never go back.
The best gym in the city is (and why): After Extreme I switched to Goodlife, and have to say that it was a pleasant change Goodlife Fitness seems to be more interested in promoting good lifestyle and fitness than any other fitness club that I've ever been a member of.
Reviewer: Tim
Date: 12/1/2012
Cost of membership: $299 for 3 months
Pros: Close to where I work
Cons: Slimy and unethical sales tactics
Thoughts: Horrible gym in the end. I only joined for the summer, and will never go back.
The best gym in the city is (and why): After Extreme I switched to Goodlife, and have to say that it was a pleasant change Goodlife Fitness seems to be more interested in promoting good lifestyle and fitness than any other fitness club that I've ever been a member of.
5/10
Reviewer: Otd
Date: 11/17/2012
You burn calories based on how far you run (ie 1 mile). Speed only has a slghit change in the amount of calories you will burn as the end result. Weightloss tries to keep you at a speed that doesn't wear you out too quickly but doesn't have you walking for 30 minutes just to get to 1 mile.
Reviewer: Otd
Date: 11/17/2012
You burn calories based on how far you run (ie 1 mile). Speed only has a slghit change in the amount of calories you will burn as the end result. Weightloss tries to keep you at a speed that doesn't wear you out too quickly but doesn't have you walking for 30 minutes just to get to 1 mile.
1/10
Reviewer: Marc
Date: 6/21/2012
Cost of membership: Advertisements are very misleading. You will end up paying multiple times the amount advertised.
Thoughts: Big money cash grab. I wanted only to subscribe to their regular gym at the Yonge and Eglinton location, and was welcomed with an EXTREME pressure sales tactic. I literally went back to the front desk, asked to cancel my membership and walked out of there.
Reviewer: Marc
Date: 6/21/2012
Cost of membership: Advertisements are very misleading. You will end up paying multiple times the amount advertised.
Thoughts: Big money cash grab. I wanted only to subscribe to their regular gym at the Yonge and Eglinton location, and was welcomed with an EXTREME pressure sales tactic. I literally went back to the front desk, asked to cancel my membership and walked out of there.
7/10
Reviewer: Gaby
Date: 5/7/2012
Cost of membership: depends on what you want
Pros: good equipment
Cons: They are not clear able membership
Thoughts: It was okay because the gym is good, but it is crappy in explaining to you about payments. I got into huge debt because they told me I was going to pay a ** amount which surprise me since it was so cheap for personal training with the gym and a session with a nutritionist all together, but turns out it I had to pay so much more than they told me. On my bank account I had been paying three different payments for two different things on EF. Guess what? 1)I had to pay almost 3x the amount they had originally told me for months 2) the nutritionist st cancelled on me, and she never returned my calls, or text messages for a reschedule 3) I had cancelled several personal training session before 24hours but they still counted it in. Being a first timer on this, they really got me. What is worse I had to pay 2000$ to cancel the membership. In other words, don't go unless you really want to take a risk with your cash, or you have a really good income to not care.
The reasons why this gym in Toronto is not the greatest(and why): They don't clearly explain the payments, and there is NO way of canceling unless without paying a lot of money.
Reviewer: Gaby
Date: 5/7/2012
Cost of membership: depends on what you want
Pros: good equipment
Cons: They are not clear able membership
Thoughts: It was okay because the gym is good, but it is crappy in explaining to you about payments. I got into huge debt because they told me I was going to pay a ** amount which surprise me since it was so cheap for personal training with the gym and a session with a nutritionist all together, but turns out it I had to pay so much more than they told me. On my bank account I had been paying three different payments for two different things on EF. Guess what? 1)I had to pay almost 3x the amount they had originally told me for months 2) the nutritionist st cancelled on me, and she never returned my calls, or text messages for a reschedule 3) I had cancelled several personal training session before 24hours but they still counted it in. Being a first timer on this, they really got me. What is worse I had to pay 2000$ to cancel the membership. In other words, don't go unless you really want to take a risk with your cash, or you have a really good income to not care.
The reasons why this gym in Toronto is not the greatest(and why): They don't clearly explain the payments, and there is NO way of canceling unless without paying a lot of money.
4/10
Reviewer: Angrybird
Date: 4/29/2012
The stuff are always pleasant when you sign up, but after that they just show their true color.
I've been with gym many years. Few years I was with corporate plan which is about $45 a month. It's been always a problem when I have to freeze the membership or request a loyalty discount.
The facility is ok and fitness classes are fine. Other than instructors, I found the onsite stuff are not friendly. All they care is money. When I last renewal my membership, the sales rep won't issue me a new card until I have to go through the train session sales scam!!!
Finally I had to cancel my membership due to my move. The girl at front desk told me that I had to make appointment with a manager!!! I firmly requested her to call out a customer rep. The first thing she said to the rep is "I don't think any manager is on duty at the moment?" I told the rep I wanted to cancel my membership, and he told me some one will help me.
When one of the rep helped me, I was told that I had to inform them 45 days in advance. Cause payment is automatic on 1st day of the month, and they are not able to apply my deposit to my last month payment. I was there 32 days in advance.
Overall, all they care is money. Customer service is bad, no consideration. Once you sign up, it will cost you to cancel.
Reviewer: Angrybird
Date: 4/29/2012
The stuff are always pleasant when you sign up, but after that they just show their true color.
I've been with gym many years. Few years I was with corporate plan which is about $45 a month. It's been always a problem when I have to freeze the membership or request a loyalty discount.
The facility is ok and fitness classes are fine. Other than instructors, I found the onsite stuff are not friendly. All they care is money. When I last renewal my membership, the sales rep won't issue me a new card until I have to go through the train session sales scam!!!
Finally I had to cancel my membership due to my move. The girl at front desk told me that I had to make appointment with a manager!!! I firmly requested her to call out a customer rep. The first thing she said to the rep is "I don't think any manager is on duty at the moment?" I told the rep I wanted to cancel my membership, and he told me some one will help me.
When one of the rep helped me, I was told that I had to inform them 45 days in advance. Cause payment is automatic on 1st day of the month, and they are not able to apply my deposit to my last month payment. I was there 32 days in advance.
Overall, all they care is money. Customer service is bad, no consideration. Once you sign up, it will cost you to cancel.
9/10
Reviewer: Steve
Date: 4/12/2012
Cost of membership:$599
Pros:location, location, location
Cons:gym gets busy during peak hours
Thoughts:
The best gym in the city is (and why): Location, choice of equipments
Reviewer: Steve
Date: 4/12/2012
Cost of membership:$599
Pros:location, location, location
Cons:gym gets busy during peak hours
Thoughts:
The best gym in the city is (and why): Location, choice of equipments
4/10
Reviewer: Max
Date: 4/5/2012
Cost of membership:
Pros:
Cons:
Thoughts:
The best gym in the city is (and why):
Reviewer: Max
Date: 4/5/2012
Cost of membership:
Pros:
Cons:
Thoughts:
The best gym in the city is (and why):
1/10
Reviewer: whoever
Date: 4/4/2012
The worst place ever. I needed to cancel my bank account bc of them. They dont care about you, only about your money. I called them 100 times and they never called me back to solve my problems (that they caused). A lot of emails without answer and a lot of voice msg. An now that I needed to cancel my bank account they sent me a msg saying that they are going to collections bc I don't pay my bills. Unbelievable
Reviewer: whoever
Date: 4/4/2012
The worst place ever. I needed to cancel my bank account bc of them. They dont care about you, only about your money. I called them 100 times and they never called me back to solve my problems (that they caused). A lot of emails without answer and a lot of voice msg. An now that I needed to cancel my bank account they sent me a msg saying that they are going to collections bc I don't pay my bills. Unbelievable
1/10
Reviewer: Vadim
Date: 3/30/2012
Cost of membership:
Pros:
Cons:
Thoughts:A few minutes at Extreme Fitness were enough for me to know that I will never set my foot there ever again.
I got their flyer in my mail, again, for 2 month $6 membership trial, no obligations, no excuses. So, after some thinking, I went to Yonge and Sheppard location to look at it today at about 5 pm.
After some waiting, a woman in her forties with long permed hair came out to ask me what I wanted. She never introduced herself. In a sarcastic tone of voice she asked me if I new that this offer is only for two months. Then, she questioned me for a few minutes about my previous memberships with other gyms. In conclusion, she told me that I am someone who “goes from club to club.” I indeed was once a member of YMCA and recently used a Goodlife Fitness facility for a month. I do shop around and find it useful. At least, I am not going to be a member of a place where I was insulted.
This company does not have and head office details on there website. One has to deal with clubs only. Clubs have no mail or email details of any kind, only phone numbers. Obviously, there is no responsibility. This is also something to think about.
Now, I post the above on extreme fitness facebook and it was deleted within seconds
The best gym in the city is (and why):
Reviewer: Vadim
Date: 3/30/2012
Cost of membership:
Pros:
Cons:
Thoughts:A few minutes at Extreme Fitness were enough for me to know that I will never set my foot there ever again.
I got their flyer in my mail, again, for 2 month $6 membership trial, no obligations, no excuses. So, after some thinking, I went to Yonge and Sheppard location to look at it today at about 5 pm.
After some waiting, a woman in her forties with long permed hair came out to ask me what I wanted. She never introduced herself. In a sarcastic tone of voice she asked me if I new that this offer is only for two months. Then, she questioned me for a few minutes about my previous memberships with other gyms. In conclusion, she told me that I am someone who “goes from club to club.” I indeed was once a member of YMCA and recently used a Goodlife Fitness facility for a month. I do shop around and find it useful. At least, I am not going to be a member of a place where I was insulted.
This company does not have and head office details on there website. One has to deal with clubs only. Clubs have no mail or email details of any kind, only phone numbers. Obviously, there is no responsibility. This is also something to think about.
Now, I post the above on extreme fitness facebook and it was deleted within seconds
The best gym in the city is (and why):
2/10
Reviewer: Frederico
Date: 3/21/2012
Totally unethical staff!! After having bought this two month discount I decided to go there and see how it worked just before it expired. I went to the Bloor location. First the guy who was doing my assessment started laughing when I said that it's been ten years since I don't workout. After the assessment they grade you and give the lowest scores to make you feel bad about yourself. The guys were forcing me to sign a 18 month contract with personal trainer and a nutritional plan. After I turned them down they showed their real faces and said that they were not there to do any kind of charity and that Extreme Fitness is a very luxury club. I preferred to lose the 24 dollars I paid for the coupon than to stick with this jerks!! Total SCAM, stay away from this gym.
Reviewer: Frederico
Date: 3/21/2012
Totally unethical staff!! After having bought this two month discount I decided to go there and see how it worked just before it expired. I went to the Bloor location. First the guy who was doing my assessment started laughing when I said that it's been ten years since I don't workout. After the assessment they grade you and give the lowest scores to make you feel bad about yourself. The guys were forcing me to sign a 18 month contract with personal trainer and a nutritional plan. After I turned them down they showed their real faces and said that they were not there to do any kind of charity and that Extreme Fitness is a very luxury club. I preferred to lose the 24 dollars I paid for the coupon than to stick with this jerks!! Total SCAM, stay away from this gym.
7/10
Reviewer: Nick
Date: 3/12/2012
I like Extreme, been a members for years now. I got to many locations depending on my job (I travel around the city).
Granted some locations are better than others but overall Extreme is a great gym. Ask plenty of questions before signing any contract and try negotiating. Stop taking everything so personal, it's business. Have a great day!
Reviewer: Nick
Date: 3/12/2012
I like Extreme, been a members for years now. I got to many locations depending on my job (I travel around the city).
Granted some locations are better than others but overall Extreme is a great gym. Ask plenty of questions before signing any contract and try negotiating. Stop taking everything so personal, it's business. Have a great day!
4/10
Reviewer: Thomas
Date: 1/28/2012
Cost of membership: $57
Pros: The equipment isn't bad, but when you add up all the other things, I won't be renewing my membership.
Cons: Inattentive reception staff, pushy and misleading sales staff, personal trainers who don't listen to your goals and mislead you to your fitness (I had a fitness assessment as part of my medical two weeks prior to my joining and "free assessment" at Extreme. The guy didn't even enter the right numbers into the calculation so strangely enough it showed very different results than my physical. It also gets very busy.
Thoughts:
The best gym in the city is (and why): Definitely not this one.
Reviewer: Thomas
Date: 1/28/2012
Cost of membership: $57
Pros: The equipment isn't bad, but when you add up all the other things, I won't be renewing my membership.
Cons: Inattentive reception staff, pushy and misleading sales staff, personal trainers who don't listen to your goals and mislead you to your fitness (I had a fitness assessment as part of my medical two weeks prior to my joining and "free assessment" at Extreme. The guy didn't even enter the right numbers into the calculation so strangely enough it showed very different results than my physical. It also gets very busy.
Thoughts:
The best gym in the city is (and why): Definitely not this one.
4/10
Reviewer: lola
Date: 1/22/2012
Cost of membership:I was quoted many different 'deals'
Pros: lots of space
Cons: Disgusting behaviour from ALL the staff I encountered at the Yonge/Dundas Extreme Fitness location. The 'sales' manager was very nice until i turned him down, repeatedly, to sign up for a year long membership. I went to activate my 2 month coupon from Groupon and after interacting with their staff and so called trainers I'm ready to just take a lose on the $24 the coupon cost just so i don't have to deal with these jerks.
Thoughts: Couldn't stand the front desk or so called sales staff, extremely pushy, to the point of bullying you you to sign up.
The best gym in the city is (and why): Energy Exchange, great staff, nice facility
Reviewer: lola
Date: 1/22/2012
Cost of membership:I was quoted many different 'deals'
Pros: lots of space
Cons: Disgusting behaviour from ALL the staff I encountered at the Yonge/Dundas Extreme Fitness location. The 'sales' manager was very nice until i turned him down, repeatedly, to sign up for a year long membership. I went to activate my 2 month coupon from Groupon and after interacting with their staff and so called trainers I'm ready to just take a lose on the $24 the coupon cost just so i don't have to deal with these jerks.
Thoughts: Couldn't stand the front desk or so called sales staff, extremely pushy, to the point of bullying you you to sign up.
The best gym in the city is (and why): Energy Exchange, great staff, nice facility
4/10
Reviewer: Charles
Date: 1/19/2012
Scam. This company should be heavily fined for devising ways to screw its customers. Don't even step into this place. These goblins will cast a spell and throw you into a "year long" (small print: "perpetual") contract.
Reviewer: Charles
Date: 1/19/2012
Scam. This company should be heavily fined for devising ways to screw its customers. Don't even step into this place. These goblins will cast a spell and throw you into a "year long" (small print: "perpetual") contract.
4/10
Reviewer: Oveis
Date: 1/6/2012
Horrible staff, unethical methods, worst of all they are charging extra fee on my credit card with no permission, filing a police report for fraud.
General Manager, Al Emadian, will yell and will try to scare you off if you tell him you want to cancel your membership.
Reviewer: Oveis
Date: 1/6/2012
Horrible staff, unethical methods, worst of all they are charging extra fee on my credit card with no permission, filing a police report for fraud.
General Manager, Al Emadian, will yell and will try to scare you off if you tell him you want to cancel your membership.
4/10
Reviewer: Chris
Date: 12/22/2011
It's my first time writing a review like this.
I just went in to Extreme today because I bought a deal from a website. It was 2 months of membership for $24. It was sitting on my desk for a while and I didn't want to waste it so I went it.
They were nice when they were showing around the gym and explain about all the facility. But their attitude changed when I said No to their one year contract.
My only reason to buy that online deal was because I didn't have to sign up for any monthly thing with them.
I stayed strong to say No and that's when the manager stepped in.
Wow. He was a bastard. I've never been treated like that in my life.
I don't understand how he became a manager.
They wasted an hour of my time to convince me to sign up. ONE FULL HOUR.
I now TOTALLY understand why people don't like Extreme Fitness.
Reviewer: Chris
Date: 12/22/2011
It's my first time writing a review like this.
I just went in to Extreme today because I bought a deal from a website. It was 2 months of membership for $24. It was sitting on my desk for a while and I didn't want to waste it so I went it.
They were nice when they were showing around the gym and explain about all the facility. But their attitude changed when I said No to their one year contract.
My only reason to buy that online deal was because I didn't have to sign up for any monthly thing with them.
I stayed strong to say No and that's when the manager stepped in.
Wow. He was a bastard. I've never been treated like that in my life.
I don't understand how he became a manager.
They wasted an hour of my time to convince me to sign up. ONE FULL HOUR.
I now TOTALLY understand why people don't like Extreme Fitness.
2/10
Reviewer: tracy
Date: 12/11/2011
Been in the gym for the past two years. The gym is going down the tube. The best staff have left. Missed a few of them. I really mean the very good ones. Only losers are around. Staff changing like changing socks or underwear. Some are arrogant as if the gym belongs to them.
To all potentially new members: BEWARE. YOUR TRAINERS ARE NOT QUALIFIED TO TRAIN YOU. SOME OF THE TRAINERS TRAINING YOU WERE WORKING AT THE RECEPTION. NOW ALL OF THE SUDDEN ARE TRAINERS. BETTER ASK FOR THEIR QUALIFICATION AND CERTIFICATION !!! AFTERALL YOU DON'T WANT YOUR HARDEARNED MONEY GOES TO SOME TRASHY USELESS TRAINERS.
Also check your contract closely.
Reviewer: tracy
Date: 12/11/2011
Been in the gym for the past two years. The gym is going down the tube. The best staff have left. Missed a few of them. I really mean the very good ones. Only losers are around. Staff changing like changing socks or underwear. Some are arrogant as if the gym belongs to them.
To all potentially new members: BEWARE. YOUR TRAINERS ARE NOT QUALIFIED TO TRAIN YOU. SOME OF THE TRAINERS TRAINING YOU WERE WORKING AT THE RECEPTION. NOW ALL OF THE SUDDEN ARE TRAINERS. BETTER ASK FOR THEIR QUALIFICATION AND CERTIFICATION !!! AFTERALL YOU DON'T WANT YOUR HARDEARNED MONEY GOES TO SOME TRASHY USELESS TRAINERS.
Also check your contract closely.
1/10
Reviewer: john
Date: 11/30/2011
Cost of membership:COST OF MEMBERSHIP???? YOU TELL ME IVE PAID TOO MUCH CLOSE TO 6000!
Pros:lotsa eyecandy
Cons:SCAM SCAM SCAM SCAM!!!!!!!
Thoughts:
The best gym in the city is (and why): NOT GOOD AT ALL MY TRAINER IS MY NEW FRIEND BUT HE QUIT AT PAPE AND DANFORTH CAUSE ITS A SCAM IT WILL RUIN YOUR LIFE!!!!!!
Reviewer: john
Date: 11/30/2011
Cost of membership:COST OF MEMBERSHIP???? YOU TELL ME IVE PAID TOO MUCH CLOSE TO 6000!
Pros:lotsa eyecandy
Cons:SCAM SCAM SCAM SCAM!!!!!!!
Thoughts:
The best gym in the city is (and why): NOT GOOD AT ALL MY TRAINER IS MY NEW FRIEND BUT HE QUIT AT PAPE AND DANFORTH CAUSE ITS A SCAM IT WILL RUIN YOUR LIFE!!!!!!
1/10
Reviewer: Bar
Date: 10/26/2011
Extreme Fitness is a SCAM. BEWARE!!! Any place that demands a void cheque or credit card number is up to no good. I call SHANAGINS
I went there today because of a 2 month "no obligation" membership for 6 bucks a month. Well the obligation is for you to give them you're credit information. I didn't, told them were scammers and left....if you're smart you should stay away from these con artists
Reviewer: Bar
Date: 10/26/2011
Extreme Fitness is a SCAM. BEWARE!!! Any place that demands a void cheque or credit card number is up to no good. I call SHANAGINS
I went there today because of a 2 month "no obligation" membership for 6 bucks a month. Well the obligation is for you to give them you're credit information. I didn't, told them were scammers and left....if you're smart you should stay away from these con artists
5/10
Reviewer: John
Date: 9/7/2011
Cost of membership:$57 membership and $88 trainer fee
SCAM!! when they gave me a trainer the manager said that im gonna pay only $88 a month for trainer fee.. and what happen is, the manager told me earlier that $88 per session not per month.. that sucks!! whose gonna pay $88 in 1 hr session? crazy and stupid policy! a lots of hidden charges! and they gave me only 18 session for trainer, and i need to pay for all the session that i did. and if i exceed on the 18 session i need to pay extra.. (they didnt even told me that when i applied for a trainer) this is not nice,the manager is dishonest! at WYNN fitness i pay only $56 a month for my trainer fee, and its 2x a week session or 8x a month session..
The best gym in the city is (and why): WYNN FITNESS
Reviewer: John
Date: 9/7/2011
Cost of membership:$57 membership and $88 trainer fee
SCAM!! when they gave me a trainer the manager said that im gonna pay only $88 a month for trainer fee.. and what happen is, the manager told me earlier that $88 per session not per month.. that sucks!! whose gonna pay $88 in 1 hr session? crazy and stupid policy! a lots of hidden charges! and they gave me only 18 session for trainer, and i need to pay for all the session that i did. and if i exceed on the 18 session i need to pay extra.. (they didnt even told me that when i applied for a trainer) this is not nice,the manager is dishonest! at WYNN fitness i pay only $56 a month for my trainer fee, and its 2x a week session or 8x a month session..
The best gym in the city is (and why): WYNN FITNESS
4/10
Reviewer: Caroline
Date: 8/4/2011
Cost of membership: Somewhat higher than average IF you get a 'deal'. However, given the incidence of fraud, it's not a deal at all, especially if you place a dollar value on your time (and nerves)
Pros: The girls at the front desk are very pretty, so if you are a guy and think going through hassle after hassle is worth 10 seconds of eye candy, go ahead.
Cons: Cons? How much time to do you have? The facility itself has many shortcomings (tired equipment that goes unrepaired for extended periods, missing clips, filthy floors in the changeroom, etc.). Howevever, it's the dishonesty with which this gym is run that is the biggest drawback. I had the same experiences as numerous others...they ran through unauthorized charges on my credit card on more than 30 occasions. They don't return calls or emails, unless some idiot decides to call you and say you owe them money. I contacted my credit card company and when they tried to block them, Extreme forces the transaction through manually (which they are not supposed to do). When the credit card company tries to contact them, they don't even return the credit card company's calls. What's strange is that even though the credit card company is well aware of their conduct, they don't cut them off. They will help recoup your money, but they won't cut Extreme off entirely.
Thoughts: Gyms are notorious for questionable practices, but Extreme raises scamming to an art form. EVERYONE who gets ripped off by this gym should write and complain to the Ministry of the Attorney General and the Ministry of Consumer Services and their MPP. No company that has been conducting business this dishonestly for so long should be able to remain in business.
As for the gym itself, obviously, no one should ever set foot in this gym as a potential member or as a member. It's a marginally worse idea than leaving your ATM card on a park bench with the PIN number attached via a PostIt note.
Even their contest are bogus...the winner of their weight loss contest had bariatric (stomach stapling) surgery!!!
Reviewer: Caroline
Date: 8/4/2011
Cost of membership: Somewhat higher than average IF you get a 'deal'. However, given the incidence of fraud, it's not a deal at all, especially if you place a dollar value on your time (and nerves)
Pros: The girls at the front desk are very pretty, so if you are a guy and think going through hassle after hassle is worth 10 seconds of eye candy, go ahead.
Cons: Cons? How much time to do you have? The facility itself has many shortcomings (tired equipment that goes unrepaired for extended periods, missing clips, filthy floors in the changeroom, etc.). Howevever, it's the dishonesty with which this gym is run that is the biggest drawback. I had the same experiences as numerous others...they ran through unauthorized charges on my credit card on more than 30 occasions. They don't return calls or emails, unless some idiot decides to call you and say you owe them money. I contacted my credit card company and when they tried to block them, Extreme forces the transaction through manually (which they are not supposed to do). When the credit card company tries to contact them, they don't even return the credit card company's calls. What's strange is that even though the credit card company is well aware of their conduct, they don't cut them off. They will help recoup your money, but they won't cut Extreme off entirely.
Thoughts: Gyms are notorious for questionable practices, but Extreme raises scamming to an art form. EVERYONE who gets ripped off by this gym should write and complain to the Ministry of the Attorney General and the Ministry of Consumer Services and their MPP. No company that has been conducting business this dishonestly for so long should be able to remain in business.
As for the gym itself, obviously, no one should ever set foot in this gym as a potential member or as a member. It's a marginally worse idea than leaving your ATM card on a park bench with the PIN number attached via a PostIt note.
Even their contest are bogus...the winner of their weight loss contest had bariatric (stomach stapling) surgery!!!
1/10
Reviewer: rich
Date: 7/27/2011
Cost of membership:
Pros:
Cons:
I got one of those 10 days free trials, the pass does not tell you you have to be in the facility between 9 to 9 pm, or bring your id , so I wasted 2 visits to the gym for nothing. Absolutely incompetent sales and marketing team. 10/10 for customer service.
Thoughts:
The best gym in the city is (and why):
Reviewer: rich
Date: 7/27/2011
Cost of membership:
Pros:
Cons:
I got one of those 10 days free trials, the pass does not tell you you have to be in the facility between 9 to 9 pm, or bring your id , so I wasted 2 visits to the gym for nothing. Absolutely incompetent sales and marketing team. 10/10 for customer service.
Thoughts:
The best gym in the city is (and why):
1/10
Reviewer: Gymmy
Date: 7/15/2011
This is the first time I write a review. I was recently scammed.
You probably read enough about Extreme Fitness, I'll just say I was mislead through their false ads, and have been trying to cancel the membership for the past 2 weeks.. I had my share of rude treatment and disrespectfulness from the a$$holes @ the Bloor branch, and now I'm pissed off to the extent that I'm seriously thinking about going there and causing physical damage.
Anyway, my point of writing this is to tell whoever reads it that you are lucky you did.. read the reviews and be smarter than me.. don't go there, I would only recommend this place to my worst enemies. I thought that all this BS happens to "other people", well now I'm one of them. Thankfully my loss will only be around $500, which is low compared to what others faced. And by the way, if you think you can outsmart them, don't.. I'm a very smart person, but these people play a different game.. they have no problems swearing at you if they feel that's how they can get your money.
Reviewer: Gymmy
Date: 7/15/2011
This is the first time I write a review. I was recently scammed.
You probably read enough about Extreme Fitness, I'll just say I was mislead through their false ads, and have been trying to cancel the membership for the past 2 weeks.. I had my share of rude treatment and disrespectfulness from the a$$holes @ the Bloor branch, and now I'm pissed off to the extent that I'm seriously thinking about going there and causing physical damage.
Anyway, my point of writing this is to tell whoever reads it that you are lucky you did.. read the reviews and be smarter than me.. don't go there, I would only recommend this place to my worst enemies. I thought that all this BS happens to "other people", well now I'm one of them. Thankfully my loss will only be around $500, which is low compared to what others faced. And by the way, if you think you can outsmart them, don't.. I'm a very smart person, but these people play a different game.. they have no problems swearing at you if they feel that's how they can get your money.
2/10
Reviewer: K
Date: 6/15/2011
Cost of membership: ADD WHAT THEY STEAL FROM YOUR BANK ACCOUNT WHEN THEY WON'T LET YOU QUIT/QUIT CHARGING YOU AS PART OF THE SCAM. As much as they can gauge you for (ideally they want 129) but can't get this from most people. That is not the real cost. The Real cost seems to be 6070/month, though it may just be whatever random number they can talk you into. They tried to charge me 20/month more if I wanted squash, possibly b/c I expressed a great interest in squash.
Pros: None really, the gym is a scam. Lots of classes (though I don't use classes). Maybe you could meet other people who got conned and start a movement against them? That seems like a "pro".
Cons: You are treated terribly, not like a person with respect, but a checkbook. My friend says she joined and contacted the email for quitting after one year. She emailed 12 times and only on the 13th time when she threatened to contact the better business bureau did they cancel her membership (after one extra 13th month and 80 stolen dollars).
Thoughts: I went in for a quick tour at Dunfield when walking by. I got a terrible vibe and could overhear the staff discussing how to scam me. If she won't pay 129/month then make up a reason to offer her 60 (she's a student. I'm not even a student, it's obvious I already graduated, but they acted like they were helping me.) The guy went..."oh, oh, oops, wait, hey aren't you a student?" as if he just realized that's why I couldn't pay 129/month, knowing full well I'm not actually a student.
The best gym in the city is (and why): University of Toronto, YMCA, a sports gym like Newsgirls boxing, maybe a tennis club, a nonprofit or school gym. You own home gym is best if you have room! Run outside. I think forprofit gyms are generally not great, but at least Eclipse fitness at Yonge Eglinton (vs Extreme Fitness) is BBB accredited.
Reviewer: K
Date: 6/15/2011
Cost of membership: ADD WHAT THEY STEAL FROM YOUR BANK ACCOUNT WHEN THEY WON'T LET YOU QUIT/QUIT CHARGING YOU AS PART OF THE SCAM. As much as they can gauge you for (ideally they want 129) but can't get this from most people. That is not the real cost. The Real cost seems to be 6070/month, though it may just be whatever random number they can talk you into. They tried to charge me 20/month more if I wanted squash, possibly b/c I expressed a great interest in squash.
Pros: None really, the gym is a scam. Lots of classes (though I don't use classes). Maybe you could meet other people who got conned and start a movement against them? That seems like a "pro".
Cons: You are treated terribly, not like a person with respect, but a checkbook. My friend says she joined and contacted the email for quitting after one year. She emailed 12 times and only on the 13th time when she threatened to contact the better business bureau did they cancel her membership (after one extra 13th month and 80 stolen dollars).
Thoughts: I went in for a quick tour at Dunfield when walking by. I got a terrible vibe and could overhear the staff discussing how to scam me. If she won't pay 129/month then make up a reason to offer her 60 (she's a student. I'm not even a student, it's obvious I already graduated, but they acted like they were helping me.) The guy went..."oh, oh, oops, wait, hey aren't you a student?" as if he just realized that's why I couldn't pay 129/month, knowing full well I'm not actually a student.
The best gym in the city is (and why): University of Toronto, YMCA, a sports gym like Newsgirls boxing, maybe a tennis club, a nonprofit or school gym. You own home gym is best if you have room! Run outside. I think forprofit gyms are generally not great, but at least Eclipse fitness at Yonge Eglinton (vs Extreme Fitness) is BBB accredited.
4/10
Reviewer: D
Date: 6/13/2011
I have never in my life written a review. Frankly, this is a testament to how unperturbed I usually am by lack of competence, miserable level of service and generally unacceptable conduct. ExtremeFitness, however, is an unsurpassed champion as their ability to successfully rely on an army of employees with less than a quarter of a brain does not cease to amaze me.
I have had my share of unpleasant experiences; however, my tolerance barometer had never been successfully pushed into the red zone. The staff at ExtremeFitness at Bloor and Bay, though, managed this without a single drop of sweat.
As I was signing my contract, several months ago, it was explained to me that in the case that I move and all ExtremeFitness gyms happen to no longer offer the convenience of their location to me, I would have the option of canceling my contract. After spending five minutes reading the terms and conditions and being unable to locate the provision referred to by the salesperson, I asked if it was acceptable to add such a provision for full clarity, which I did and which the salesperson initialed. Several minutes later, as I was waiting in a neighboring office, to schedule a health checkup (another waste of time and chance for them to crosssell their “phenomenal personal trainers’ expertise”) I saw the salesrep strolling along and I vividly heard him conveying to his manager by telephone in the most profane and disrespectful way achievable that the villain that I had been for adding a provision into the contract that I had been advised, in the first place, belonged there but mysteriously, upon closer examination, could not be found. To me, this is more than simply unprofessional. It’s unacceptable.
My subsequent interactions with the staff at ExtremeFitness convinced me that my initial experience was by far not an isolated incident. I have not quite figured out where the root of my dissatisfaction lies. Perhaps it is the fact that in spite of paying nearly $65/month, the level of service offered is lower than that offered to me at McDonald’s on my way to the office every morning. Perhaps it is the fact that every time I have interaction with customer service/sales people at ExtremeFitness, I leave their premises asking myself if I am a 7year child with a mental impairment because that is exactly the depth of customer service that is offered to me.
If ExtremeFitness was a publicly traded company , I would recommend shorting the stock. All I can say, I’m glad my contract is almost over and that if you have someone that you really don’t like, recommend ExtremeFitness to them.
Sincerely,
Reviewer: D
Date: 6/13/2011
I have never in my life written a review. Frankly, this is a testament to how unperturbed I usually am by lack of competence, miserable level of service and generally unacceptable conduct. ExtremeFitness, however, is an unsurpassed champion as their ability to successfully rely on an army of employees with less than a quarter of a brain does not cease to amaze me.
I have had my share of unpleasant experiences; however, my tolerance barometer had never been successfully pushed into the red zone. The staff at ExtremeFitness at Bloor and Bay, though, managed this without a single drop of sweat.
As I was signing my contract, several months ago, it was explained to me that in the case that I move and all ExtremeFitness gyms happen to no longer offer the convenience of their location to me, I would have the option of canceling my contract. After spending five minutes reading the terms and conditions and being unable to locate the provision referred to by the salesperson, I asked if it was acceptable to add such a provision for full clarity, which I did and which the salesperson initialed. Several minutes later, as I was waiting in a neighboring office, to schedule a health checkup (another waste of time and chance for them to crosssell their “phenomenal personal trainers’ expertise”) I saw the salesrep strolling along and I vividly heard him conveying to his manager by telephone in the most profane and disrespectful way achievable that the villain that I had been for adding a provision into the contract that I had been advised, in the first place, belonged there but mysteriously, upon closer examination, could not be found. To me, this is more than simply unprofessional. It’s unacceptable.
My subsequent interactions with the staff at ExtremeFitness convinced me that my initial experience was by far not an isolated incident. I have not quite figured out where the root of my dissatisfaction lies. Perhaps it is the fact that in spite of paying nearly $65/month, the level of service offered is lower than that offered to me at McDonald’s on my way to the office every morning. Perhaps it is the fact that every time I have interaction with customer service/sales people at ExtremeFitness, I leave their premises asking myself if I am a 7year child with a mental impairment because that is exactly the depth of customer service that is offered to me.
If ExtremeFitness was a publicly traded company , I would recommend shorting the stock. All I can say, I’m glad my contract is almost over and that if you have someone that you really don’t like, recommend ExtremeFitness to them.
Sincerely,
3/10
Reviewer: Ana
Date: 4/17/2011
Cost of membership: 10 day trial but...
Pros:it looks quite nice
Cons:Everything goes nice and smooth until they finally get you to sign the contract. I got the 10 day pass thing, but the representative got me to sign a contract who can be cancelled in 10 days with no problems. No problems? Yeah, right! They are extremely rude, unethical, and look down on people so I decided to cancel. But cancelling is not so easy, because whenever I tried to reach the representative or the manager they were "out", or "not available". I decided to write emails, but no response, so I am going tomorrow in person to raise hell and make them cancel my damn contract. If they refuse or give me a hard time, I will make sure the Better Business Bureau hears about it, and make an official complaint to Consumer Protection Agency.
Thoughts:This gym is a joke, even their trainers are a joke, and they seriously need to learn how to deal with their customers. Also, they should stop ripping people off. Students (like me) are especially vulnerable.
The best gym in the city is (and why): still searching
Reviewer: Ana
Date: 4/17/2011
Cost of membership: 10 day trial but...
Pros:it looks quite nice
Cons:Everything goes nice and smooth until they finally get you to sign the contract. I got the 10 day pass thing, but the representative got me to sign a contract who can be cancelled in 10 days with no problems. No problems? Yeah, right! They are extremely rude, unethical, and look down on people so I decided to cancel. But cancelling is not so easy, because whenever I tried to reach the representative or the manager they were "out", or "not available". I decided to write emails, but no response, so I am going tomorrow in person to raise hell and make them cancel my damn contract. If they refuse or give me a hard time, I will make sure the Better Business Bureau hears about it, and make an official complaint to Consumer Protection Agency.
Thoughts:This gym is a joke, even their trainers are a joke, and they seriously need to learn how to deal with their customers. Also, they should stop ripping people off. Students (like me) are especially vulnerable.
The best gym in the city is (and why): still searching
5/10
Reviewer: Jill
Date: 4/4/2011
Overpriced, too busy, unfriendly/unhelpful staff! I recently decided to rent an elliptical from www.easyfitness.ca and was very happy with this option.
Once my membership is done at Extreme it is the last they will see of me. I would rather exercise in privacy of my own home and rent the equipment.
I much prefer renting for my home. Very happy with their product and service!
Jill
Reviewer: Jill
Date: 4/4/2011
Overpriced, too busy, unfriendly/unhelpful staff! I recently decided to rent an elliptical from www.easyfitness.ca and was very happy with this option.
Once my membership is done at Extreme it is the last they will see of me. I would rather exercise in privacy of my own home and rent the equipment.
I much prefer renting for my home. Very happy with their product and service!
Jill
4/10
Reviewer: Chris
Date: 3/21/2011
Cost of membership:
Pros: Free parking
Cons: Virtually everything but the free parking. There was a time when at least the trainers were competent, but now they have been replaced by a bunch of kids. Note, just because you play sports doesn't mean you can be a personal trainer.
My biggest problem with the company though is that they engage in fraud. Not 'mistakes' or 'miscommunication'. Fraud. Long after they were told NOT to use my charge card, they continued to do so. When I complained to the credit card company they reversed the charges and tried to contact Extreme. Extreme did not reply...they didn't even reply to the credit company after multiple attempts to reach someone.
Do not, under any circumstances, give them any access to any of your financial instruments be they credit cards, bank accounts, or anything else.
Thoughts: This gym is run like a Ponzi scheme. If they can only keep their doors open being dishonest two things will happen. They will keep ripping customers off OR they will go belly up.
DO NOT pay in advance for anything.
The best gym in the city is (and why):
Reviewer: Chris
Date: 3/21/2011
Cost of membership:
Pros: Free parking
Cons: Virtually everything but the free parking. There was a time when at least the trainers were competent, but now they have been replaced by a bunch of kids. Note, just because you play sports doesn't mean you can be a personal trainer.
My biggest problem with the company though is that they engage in fraud. Not 'mistakes' or 'miscommunication'. Fraud. Long after they were told NOT to use my charge card, they continued to do so. When I complained to the credit card company they reversed the charges and tried to contact Extreme. Extreme did not reply...they didn't even reply to the credit company after multiple attempts to reach someone.
Do not, under any circumstances, give them any access to any of your financial instruments be they credit cards, bank accounts, or anything else.
Thoughts: This gym is run like a Ponzi scheme. If they can only keep their doors open being dishonest two things will happen. They will keep ripping customers off OR they will go belly up.
DO NOT pay in advance for anything.
The best gym in the city is (and why):
5/10
Reviewer: Maryam
Date: 3/2/2011
Cost of membership:
Pros:
Cons:You don’t even approve your own 10 day pass. First I am told, by a person working at the gym, “oh this pass needs a manager’s approval so come back later when there is a manager onsite”. Then I go back just to be told by some girl, who by the way worked at the gym, that “since you are not a resident of Toronto, this 10 day pass of your doesn’t really apply”! Why didn’t you just say that in the beginning? How come your stupid pass doesn’t say ON IT that I have to be a resident? Why the hell do you make me come back twice! And the stupid girl tells me “oh well if you wanna use the gym for the day it’s 20 dollars!” Shove the $20 up! I am not a game for you to play with. Screw extreme fitness. I will make sure to spread this word of mouth as vastly as I could!
Thoughts:
The best gym in the city is (and why):
Reviewer: Maryam
Date: 3/2/2011
Cost of membership:
Pros:
Cons:You don’t even approve your own 10 day pass. First I am told, by a person working at the gym, “oh this pass needs a manager’s approval so come back later when there is a manager onsite”. Then I go back just to be told by some girl, who by the way worked at the gym, that “since you are not a resident of Toronto, this 10 day pass of your doesn’t really apply”! Why didn’t you just say that in the beginning? How come your stupid pass doesn’t say ON IT that I have to be a resident? Why the hell do you make me come back twice! And the stupid girl tells me “oh well if you wanna use the gym for the day it’s 20 dollars!” Shove the $20 up! I am not a game for you to play with. Screw extreme fitness. I will make sure to spread this word of mouth as vastly as I could!
Thoughts:
The best gym in the city is (and why):
5/10
Reviewer: igor
Date: 2/23/2011
Cost of membership: 42$
Pros: Good equippement
Cons: When it comes to administration and cancelling your contracts they are very unprofessional. I have paid for a year in full and I didn't want to renew my contract but they keep charging me and won't cancel my contract until I pay for 4 months worth of membership fees. I have never enrolled in a month to month basis contract. And I want this to stop but they won't. Very upset.
Thoughts: This is a deal breaker, good equipment but very poor customer approach. I want out.
The best gym in the city is (and why): Definetly not the best.
Reviewer: igor
Date: 2/23/2011
Cost of membership: 42$
Pros: Good equippement
Cons: When it comes to administration and cancelling your contracts they are very unprofessional. I have paid for a year in full and I didn't want to renew my contract but they keep charging me and won't cancel my contract until I pay for 4 months worth of membership fees. I have never enrolled in a month to month basis contract. And I want this to stop but they won't. Very upset.
Thoughts: This is a deal breaker, good equipment but very poor customer approach. I want out.
The best gym in the city is (and why): Definetly not the best.
6/10
Reviewer: Doc
Date: 2/10/2011
Cost of membership:$130 + Tax per month (month to month)
Pros:Close to work
Cons: Lied to about services provided (costs above the $130 + Tax per month). Extremely expensive. High pressure sales tactics used with a complete lack of respect for what I wanted.
Thoughts: If you go to the gym, just make them tell you the prices off the bat. I told them it was the first gym i have ever jointed an i only wanted to try it out. When the sales rep couldn't lock me into a year membership, the sales manager came out and told me that I was being confusing and he couldn't wrap his head around my decision to go month to month. Then he pretended he had to make a phone call when I didnt budge on my stance. Then the personal trainers tried upselling me with group sales tactics, pretended to be my best friend, and now don't even acknowledge me when we walk by eachother in the gym. These guys are con artists, liars, rip off artists, and i fully expect to be charged fees on my VISA even though i cancelled way before the monthly cut off.
The best gym in the city is (and why):
Reviewer: Doc
Date: 2/10/2011
Cost of membership:$130 + Tax per month (month to month)
Pros:Close to work
Cons: Lied to about services provided (costs above the $130 + Tax per month). Extremely expensive. High pressure sales tactics used with a complete lack of respect for what I wanted.
Thoughts: If you go to the gym, just make them tell you the prices off the bat. I told them it was the first gym i have ever jointed an i only wanted to try it out. When the sales rep couldn't lock me into a year membership, the sales manager came out and told me that I was being confusing and he couldn't wrap his head around my decision to go month to month. Then he pretended he had to make a phone call when I didnt budge on my stance. Then the personal trainers tried upselling me with group sales tactics, pretended to be my best friend, and now don't even acknowledge me when we walk by eachother in the gym. These guys are con artists, liars, rip off artists, and i fully expect to be charged fees on my VISA even though i cancelled way before the monthly cut off.
The best gym in the city is (and why):
2/10
Reviewer: Agnes Bajewicz
Date: 2/2/2011
Cost of membership:79.00
Pros: I cant think of any thats how bad that place is
Cons:The Worst customer service i have ever experienced !
Thoughts: I Have been a member in many gyms such as :cursons @yorkdale, Ballys at Xerox building, Good life @ steeles and Duffrin
The best gym in the city is (and why):
Formally Good Life and at the present Bally's at steeles and duffrin, everyone is very professional and organized> They value and respect the art of working out.
Reviewer: Agnes Bajewicz
Date: 2/2/2011
Cost of membership:79.00
Pros: I cant think of any thats how bad that place is
Cons:The Worst customer service i have ever experienced !
Thoughts: I Have been a member in many gyms such as :cursons @yorkdale, Ballys at Xerox building, Good life @ steeles and Duffrin
The best gym in the city is (and why):
Formally Good Life and at the present Bally's at steeles and duffrin, everyone is very professional and organized> They value and respect the art of working out.
4/10
Reviewer: Sam
Date: 1/23/2011
Cost of membership: Too high compared to the lack of experienced trainers and the space.
Pros: If you cancel the membership within the 10 (with valid reason) you still get banned for life from all Extreme Fitness locations.
Cons: North York Manager is a douch! Very condescending, thinks everyone should work eat and go to the gym. He should be in Jersey Shore. The service is awesome had to change my assessment 3 times. Filthy location, incompetent and rude trainers.
Thoughts: Overall WORST gym to go to, only go to this gym if you love pissing your money away with no results.
The best gym in the city is (and why): Goodlife Dundas, people are just nice.
Reviewer: Sam
Date: 1/23/2011
Cost of membership: Too high compared to the lack of experienced trainers and the space.
Pros: If you cancel the membership within the 10 (with valid reason) you still get banned for life from all Extreme Fitness locations.
Cons: North York Manager is a douch! Very condescending, thinks everyone should work eat and go to the gym. He should be in Jersey Shore. The service is awesome had to change my assessment 3 times. Filthy location, incompetent and rude trainers.
Thoughts: Overall WORST gym to go to, only go to this gym if you love pissing your money away with no results.
The best gym in the city is (and why): Goodlife Dundas, people are just nice.
1/10
Reviewer: cee
Date: 1/20/2011
gym looks nice. so big and clean. changerooms were big and nice. but fucking good looking scammers tried to sweet talk me into getting a personal trainer, of course, im not stupid. telling me how i cant lose weight unless i get a personal trainer...and how they are experienced and have very good knowledge on everything. omg i want to vomit. As soon as i say i turned them down they start giving me attitude and they treat me like shit. O M G. fucking bad ass customer service and did i mention about the membership cards. cheap as hell. laminate a frigging piece of paper. i would give this place a 0 rating but i cant. id rather work out at my condo's gym.
Reviewer: cee
Date: 1/20/2011
gym looks nice. so big and clean. changerooms were big and nice. but fucking good looking scammers tried to sweet talk me into getting a personal trainer, of course, im not stupid. telling me how i cant lose weight unless i get a personal trainer...and how they are experienced and have very good knowledge on everything. omg i want to vomit. As soon as i say i turned them down they start giving me attitude and they treat me like shit. O M G. fucking bad ass customer service and did i mention about the membership cards. cheap as hell. laminate a frigging piece of paper. i would give this place a 0 rating but i cant. id rather work out at my condo's gym.
6/10
Reviewer: R Young
Date: 1/14/2011
Cost of membership: 500.00
Pros: facility
Cons: terrible sales Manager (John) & GM (Greg) @ Pickering location
Thoughts:
The best gym in the city is (and why): GoodLife. Great facilities & SERVICE...
Reviewer: R Young
Date: 1/14/2011
Cost of membership: 500.00
Pros: facility
Cons: terrible sales Manager (John) & GM (Greg) @ Pickering location
Thoughts:
The best gym in the city is (and why): GoodLife. Great facilities & SERVICE...
4/10
Reviewer: Remi
Date: 1/12/2011
Cost of membership:
Pros: The place looks clean (from what I saw; location is convenient)
Cons: Extremely pushy and aggressive sales tactics. Be very very worry of your wallet as they will do anything in their power to get you to buy stuff.
Thoughts: I though it was a good gym when I signed up, but I didn't stay there past the first day. People who signed up and wants to cancel : I suggest you record and keep every paper/letter you used for cancelling. I had to cancel twice for it to get processed and I never got back my deposit!!!!
Reviewer: Remi
Date: 1/12/2011
Cost of membership:
Pros: The place looks clean (from what I saw; location is convenient)
Cons: Extremely pushy and aggressive sales tactics. Be very very worry of your wallet as they will do anything in their power to get you to buy stuff.
Thoughts: I though it was a good gym when I signed up, but I didn't stay there past the first day. People who signed up and wants to cancel : I suggest you record and keep every paper/letter you used for cancelling. I had to cancel twice for it to get processed and I never got back my deposit!!!!
5/10
Reviewer: Mike
Date: 12/31/2010
Cost of membership:Average. Training cost are overboard especially given the quality of the trainers.
Pros:Clean, equipment is new. Lots of classes.
Cons:Very busy, rude staff at times and average at best, unprofessional inexperienced trainers, class trainers are inexperienced as well and aggressive sales tactics. Good trainers/nutritionists tend to quit the gym.
Thoughts: Very variable classes between the branches. Check other gyms especially if looking for good trainers.
The best gym in the city is (and why): Still looking.
Reviewer: Mike
Date: 12/31/2010
Cost of membership:Average. Training cost are overboard especially given the quality of the trainers.
Pros:Clean, equipment is new. Lots of classes.
Cons:Very busy, rude staff at times and average at best, unprofessional inexperienced trainers, class trainers are inexperienced as well and aggressive sales tactics. Good trainers/nutritionists tend to quit the gym.
Thoughts: Very variable classes between the branches. Check other gyms especially if looking for good trainers.
The best gym in the city is (and why): Still looking.
8/10
Reviewer: Kay
Date: 12/31/2010
Cost of membership: $60/month (student), with "3 months free" to be used later, yet to be determined whether this will work or not.
Pros: Very clean, nice facility. I go to the Richmond location because I found the Dundas staff to be very fake and pushy. Richmond has very nice staff, I love the elliptical machines and usually don't have to wait long if at all for weight machines (though I don't usually go during peak hours).
Cons: The staff who try to sign you up are indeed slimy, and I felt uncomfortable until I decided I would get my money's worth regardless. I felt the trainers and consultants I met at Richmond were much more "real" than at Dundas, but you can definitely tell that many of them are out to sell as much as possible.
Thoughts: I have had no problems with extra charges to my credit card, but I made sure to pay for my membership up front in full to see what I was truly paying. I have signed up for some personal training sessions which I have found really beneficial, so we'll see what happens then. I plan on canceling my credit card if I have any problems at all with them overcharging me.
The best gym in the city is (and why): I don't have enough experience with gyms to know which is the best. I have a feeling Extreme Fitness is not all that great after reading reviews, so I can't say I would recommend it for most people since I don't know the whole story. I'm sure other cheaper and smaller gyms can offer the same experience.
Reviewer: Kay
Date: 12/31/2010
Cost of membership: $60/month (student), with "3 months free" to be used later, yet to be determined whether this will work or not.
Pros: Very clean, nice facility. I go to the Richmond location because I found the Dundas staff to be very fake and pushy. Richmond has very nice staff, I love the elliptical machines and usually don't have to wait long if at all for weight machines (though I don't usually go during peak hours).
Cons: The staff who try to sign you up are indeed slimy, and I felt uncomfortable until I decided I would get my money's worth regardless. I felt the trainers and consultants I met at Richmond were much more "real" than at Dundas, but you can definitely tell that many of them are out to sell as much as possible.
Thoughts: I have had no problems with extra charges to my credit card, but I made sure to pay for my membership up front in full to see what I was truly paying. I have signed up for some personal training sessions which I have found really beneficial, so we'll see what happens then. I plan on canceling my credit card if I have any problems at all with them overcharging me.
The best gym in the city is (and why): I don't have enough experience with gyms to know which is the best. I have a feeling Extreme Fitness is not all that great after reading reviews, so I can't say I would recommend it for most people since I don't know the whole story. I'm sure other cheaper and smaller gyms can offer the same experience.
1/10
Reviewer: Sarah
Date: 12/19/2010
Cost of membership:
Pros: They look like gyms!
Cons: They are rotten! Avoid the guy in 4950 Yonge location.
The whole computer system of these locations is not s synchronized and nobody among their staff knows what the heck the other one is doing. Everybody is the boss there!
Thoughts: Lies, lies, lies, from the beginning from these guys. They should be ashamed of themselves and their stupid scams! First my Mom received a call from A.B. at Extreme Fitness at 4950 Yonge street location that her cell number won one month of free use of the gym with one guest so she should come in and enjoy. I was looking for a gym in Toronto around the same time so we said why not. Once I met these people there, I felt so sorry that staff who show interest in sport and fitness of body, are so inconsistent, rude, and liers in heads. My suggestion is that the person who hires them teach them that they shouldn't assume all their clients are dumb or stupid to fall for their stupid traps. Once they figured out I am not willing to sign anything stupid they are bullying me in, they became even more horrible. Killed my time and although I got 10 days for free finally, their behavior overall was so obnoxious that I just preferred to leave that environment for good spend my time to find another gym. These guys are horrible and should really think about it. Good body fitness, bad mental fitness is the last thing I want in this world and these guys sell that to you there!!!
The best gym in the city is (and why): Potentially any other gym in town except Extreme Fitness!
Reviewer: Sarah
Date: 12/19/2010
Cost of membership:
Pros: They look like gyms!
Cons: They are rotten! Avoid the guy in 4950 Yonge location.
The whole computer system of these locations is not s synchronized and nobody among their staff knows what the heck the other one is doing. Everybody is the boss there!
Thoughts: Lies, lies, lies, from the beginning from these guys. They should be ashamed of themselves and their stupid scams! First my Mom received a call from A.B. at Extreme Fitness at 4950 Yonge street location that her cell number won one month of free use of the gym with one guest so she should come in and enjoy. I was looking for a gym in Toronto around the same time so we said why not. Once I met these people there, I felt so sorry that staff who show interest in sport and fitness of body, are so inconsistent, rude, and liers in heads. My suggestion is that the person who hires them teach them that they shouldn't assume all their clients are dumb or stupid to fall for their stupid traps. Once they figured out I am not willing to sign anything stupid they are bullying me in, they became even more horrible. Killed my time and although I got 10 days for free finally, their behavior overall was so obnoxious that I just preferred to leave that environment for good spend my time to find another gym. These guys are horrible and should really think about it. Good body fitness, bad mental fitness is the last thing I want in this world and these guys sell that to you there!!!
The best gym in the city is (and why): Potentially any other gym in town except Extreme Fitness!
4/10
Reviewer: FuriousNonmemeber
Date: 11/11/2010
DO NOT JOIN THIS GYM!
I joined for a month and like all these other complaints have been charged continuously for the past 6 months without approval.
Now the head office is saying that i signed a renewal contract and they sent me a copy...MY SIGNATURE IS FORGED! I keep a close record of my daily activities and when i looked at the date i supposedly "signed" this contract i didn't even go to the gym!
Not only are they rude and compulsive liars but now criminals?
something has to be done!
Reviewer: FuriousNonmemeber
Date: 11/11/2010
DO NOT JOIN THIS GYM!
I joined for a month and like all these other complaints have been charged continuously for the past 6 months without approval.
Now the head office is saying that i signed a renewal contract and they sent me a copy...MY SIGNATURE IS FORGED! I keep a close record of my daily activities and when i looked at the date i supposedly "signed" this contract i didn't even go to the gym!
Not only are they rude and compulsive liars but now criminals?
something has to be done!
4/10
Reviewer: Betty J.
Date: 10/25/2010
Reviewer: Betty J.
Date: 10/25/2010
4/10
Reviewer: Alex
Date: 10/24/2010
Reviewer: Alex
Date: 10/24/2010
7/10
Reviewer: Aron
Date: 10/6/2010
Extreme Fitness Yonge and Dundas Square:
Parking Very Hard
Extremely Busy
Yoga Class Can accommodate not more than 10
Equipments not uptothe mark
Very Clean
Dealsfree for 23 weeks only if you take an years packagedon't go by the ads
Reviewer: Aron
Date: 10/6/2010
Extreme Fitness Yonge and Dundas Square:
Parking Very Hard
Extremely Busy
Yoga Class Can accommodate not more than 10
Equipments not uptothe mark
Very Clean
Dealsfree for 23 weeks only if you take an years packagedon't go by the ads
1/10
Reviewer: Horrible
Date: 9/27/2010
We are in the same boat. Who knew a free membership costed a couple thousand dollars? Especially for a place you only went a couple times to try out... Was directed to "someone who could help me", instead she refused to answer any questions or cancel the membership. I was really unimpressed when she yelled at me over the phone. It was like talking to a wall.
I looked them up on the Better Business Bureau... F rating, go figure. I filed a complaint myself, but since you can't get worse than F I guess they have nothing to loose. I will also be writing my Member of Parliament. Their practices are disgusting.
I phoned Customer Service/Quality Assurance. He was nice enough but bottom line: "Read the fine print. These days you have to protect yourself." I have never had a company admit to me that people needed to be protected from them... That speaks volumes I thought...
Reviewer: Horrible
Date: 9/27/2010
We are in the same boat. Who knew a free membership costed a couple thousand dollars? Especially for a place you only went a couple times to try out... Was directed to "someone who could help me", instead she refused to answer any questions or cancel the membership. I was really unimpressed when she yelled at me over the phone. It was like talking to a wall.
I looked them up on the Better Business Bureau... F rating, go figure. I filed a complaint myself, but since you can't get worse than F I guess they have nothing to loose. I will also be writing my Member of Parliament. Their practices are disgusting.
I phoned Customer Service/Quality Assurance. He was nice enough but bottom line: "Read the fine print. These days you have to protect yourself." I have never had a company admit to me that people needed to be protected from them... That speaks volumes I thought...
3/10
Reviewer:
Date: 9/2/2010
SCAM please do not sign up or even inquire unless you are ready to committee fully to this place. The one month free membership is a SCAM the contract you sign does not indicate this, and even if the sales guy hand writes it for you they will not honor it, and will immediately charge your bank/ credit card if you try to cancel.
We had the same experience, that when we went back to cancel after our "one month free" the sales rep who had originally signed us up had not followed procedures and was no long at the location. We were charged immediately for the one month, and have now had to close out your checking account so that they won't have access to bill us every month.
SCAM!!!!!
Reviewer:
Date: 9/2/2010
SCAM please do not sign up or even inquire unless you are ready to committee fully to this place. The one month free membership is a SCAM the contract you sign does not indicate this, and even if the sales guy hand writes it for you they will not honor it, and will immediately charge your bank/ credit card if you try to cancel.
We had the same experience, that when we went back to cancel after our "one month free" the sales rep who had originally signed us up had not followed procedures and was no long at the location. We were charged immediately for the one month, and have now had to close out your checking account so that they won't have access to bill us every month.
SCAM!!!!!
5/10
Reviewer: reza
Date: 8/25/2010
One of the worst life experience I had when signing a contract was from this gym. The salesperson who lied totally to get me to sign is presumably gone for good( I guess just moved to another branch to cover up their skim). he said clearly that I can terminate the contract anytime I want. Then, once the contract is signed you are hooked for paying the membership fee. They lie just to get you to sign. The customer service (if any exists) is the worst. I never recommend this gym to anyone.
Reviewer: reza
Date: 8/25/2010
One of the worst life experience I had when signing a contract was from this gym. The salesperson who lied totally to get me to sign is presumably gone for good( I guess just moved to another branch to cover up their skim). he said clearly that I can terminate the contract anytime I want. Then, once the contract is signed you are hooked for paying the membership fee. They lie just to get you to sign. The customer service (if any exists) is the worst. I never recommend this gym to anyone.
1/10
Reviewer: Ann
Date: 8/12/2010
What a scam! I signed up for the monthly "no obligation" membership with a low fee offer for the first two months. I was aware if I had to cancel my contract, I needed to give 14 days notice. I marked the date in my calendar as I have decided after the 1st month that this gym wasn't for me. When I went in 16 days prior to the contract end date, the account rep then insisted that this 14 day period had to be against the billing date (1st of the month vs my contract end date on the 6th of the month). He then insisted that he had to charge me one extra month before I would be allowed to cancelled! I pointed to him that that's not the term written in the contract. He just pretty much said he didn't care as he claimed that this was made clearly to me earlier (which wasn't true).
I already filed a formal complaint to BBB. If you are thinking about signing up with them, think twice! Also, for those who have had problems with Extreme Fitness, I encourage you to let BBB know as they have an online complaint forum.
Reviewer: Ann
Date: 8/12/2010
What a scam! I signed up for the monthly "no obligation" membership with a low fee offer for the first two months. I was aware if I had to cancel my contract, I needed to give 14 days notice. I marked the date in my calendar as I have decided after the 1st month that this gym wasn't for me. When I went in 16 days prior to the contract end date, the account rep then insisted that this 14 day period had to be against the billing date (1st of the month vs my contract end date on the 6th of the month). He then insisted that he had to charge me one extra month before I would be allowed to cancelled! I pointed to him that that's not the term written in the contract. He just pretty much said he didn't care as he claimed that this was made clearly to me earlier (which wasn't true).
I already filed a formal complaint to BBB. If you are thinking about signing up with them, think twice! Also, for those who have had problems with Extreme Fitness, I encourage you to let BBB know as they have an online complaint forum.
1/10
Reviewer: K
Date: 8/9/2010
I was stolen my credit card and used!! I recently payed for 3 months in advance because I was going home for the summer, outside canada, but when I checked my card today, I found that they withdrew the members fee for two months in a row, without me telling them my card number. (though I told them my card has expired, so I am assuming they just randomly punched the new expiring year in and got it correct) From the beginning of the contract, I told them only my almostexpiring card info because I researched their malicious and illegal acts toward their customers. I was fine for first few months, paying my bills by cash. but they stole my number and used after i signed the paper and wasn't able to contact their stupid management office! Beware those who are looking into joining the gym, because they are SCAMMERS.
Reviewer: K
Date: 8/9/2010
I was stolen my credit card and used!! I recently payed for 3 months in advance because I was going home for the summer, outside canada, but when I checked my card today, I found that they withdrew the members fee for two months in a row, without me telling them my card number. (though I told them my card has expired, so I am assuming they just randomly punched the new expiring year in and got it correct) From the beginning of the contract, I told them only my almostexpiring card info because I researched their malicious and illegal acts toward their customers. I was fine for first few months, paying my bills by cash. but they stole my number and used after i signed the paper and wasn't able to contact their stupid management office! Beware those who are looking into joining the gym, because they are SCAMMERS.
9/10
Reviewer: sman
Date: 8/6/2010
I was really worried going into this as the reviews I had read were very negative rants. However I found the gym facility to be more than i could have expected. They work hard to cultivate an atmosphere of knowledgable staff that seems to rubbed of on the clients. My experiences on my own were good as a beginner and once i decided to try a trainer I could not have been more impressed. No rep ounters there but instead really focused people with an interest in imparting both technique and motivation. When I had to exit my contract before it was time as I was moving they were completely reasonable according to the terms of my contract. I suspect alot of the negative reviews stem from people entering into contracts unprepared, ignorant to the terms, and unable to meet the terms. A contract is a contract after all.
Reviewer: sman
Date: 8/6/2010
I was really worried going into this as the reviews I had read were very negative rants. However I found the gym facility to be more than i could have expected. They work hard to cultivate an atmosphere of knowledgable staff that seems to rubbed of on the clients. My experiences on my own were good as a beginner and once i decided to try a trainer I could not have been more impressed. No rep ounters there but instead really focused people with an interest in imparting both technique and motivation. When I had to exit my contract before it was time as I was moving they were completely reasonable according to the terms of my contract. I suspect alot of the negative reviews stem from people entering into contracts unprepared, ignorant to the terms, and unable to meet the terms. A contract is a contract after all.
2/10
Reviewer: Hun
Date: 8/4/2010
SCAMMED into a contract even though everywhere it says no obligation, no contracts...and they told me I CANT cancel, they dont do that.
Thats not what I was told when I signed up...but the managers could care less and the head office only cares about your money.
Read the fine print on the back of your trainer contracts ...thats were the real amounts are $2600.00 for 24 training sessions. thats 2 a week for 3 months...and they will be happy to "extend" your sessions...and put you in the poor house with another 2000.00 contract.
SCAM central. the staff is rude and miserable, unhelpful and no one washes down their machines after they use them...its crowded and its not worth any of your valuable time.
STAY AWAY!!!!
Reviewer: Hun
Date: 8/4/2010
SCAMMED into a contract even though everywhere it says no obligation, no contracts...and they told me I CANT cancel, they dont do that.
Thats not what I was told when I signed up...but the managers could care less and the head office only cares about your money.
Read the fine print on the back of your trainer contracts ...thats were the real amounts are $2600.00 for 24 training sessions. thats 2 a week for 3 months...and they will be happy to "extend" your sessions...and put you in the poor house with another 2000.00 contract.
SCAM central. the staff is rude and miserable, unhelpful and no one washes down their machines after they use them...its crowded and its not worth any of your valuable time.
STAY AWAY!!!!
4/10
Reviewer: Esmeralda Park
Date: 8/4/2010
WORST EXPERIENCE EVER!! SCAM ARTIST!!!!!!!!!! They dont provide you with enough information when you cancelled your membership, makes you believe that you have. And they STILL start charging you money!!!!!
DO NOT JOIN!!! Gave them a second chance to prove me wrong, and they still screw me up!! Dundas location snobby, and unfriendly staff!!
Reviewer: Esmeralda Park
Date: 8/4/2010
WORST EXPERIENCE EVER!! SCAM ARTIST!!!!!!!!!! They dont provide you with enough information when you cancelled your membership, makes you believe that you have. And they STILL start charging you money!!!!!
DO NOT JOIN!!! Gave them a second chance to prove me wrong, and they still screw me up!! Dundas location snobby, and unfriendly staff!!
6/10
Reviewer: rennie
Date: 8/2/2010
I have been at Extreme fitness (Richmond) for some time. Although I was told I will have two months free, they charge my credit card during the two free months. WTF ?
I know someone in the gym who cancelled her membership, and her credit card is still getting charged. WTF ?
Adding insult to injury, the consultant is NOT available.
Sheeeeeeeeeeeeeeeeesh
Reviewer: rennie
Date: 8/2/2010
I have been at Extreme fitness (Richmond) for some time. Although I was told I will have two months free, they charge my credit card during the two free months. WTF ?
I know someone in the gym who cancelled her membership, and her credit card is still getting charged. WTF ?
Adding insult to injury, the consultant is NOT available.
Sheeeeeeeeeeeeeeeeesh
4/10
Reviewer: HegeL
Date: 7/30/2010
Bewere of illegal business practices_!!! After a year's membership (which was fine with me, but decided during the year that I didn't want to go to a gym that smelled of fries and with an escalator to get from one floor to another) I then realized that my card was still being charged. When calling the gym the person in the phone claimed that in order to cancel I needed to show up in person otherwise the membership would be renewed automatically, claiming my contratct said this.
After 5 minutes of checking, I couldn't find this claim in the contract, AND i discovered that there is actually a regulation making this illegal.
For anyone ending up with the same problem, send a letter with reference to http://www.sse.gov.on.ca/mcs/en/Pages/Fitness_Clubs_Rights.aspx (where it says literally # All contracts must end after one year. Contracts may be renewed only if the supplier complies with certain rules, including:
* Providing you with a notice at least 30 days, but not more than 90 days before the contract expires, that advises that the contract will be renewed.
* Provides you with a copy of the agreement that clearly notes any and all changes.
* States that the contract will not be renewed if you notify the club not to renew the contract.)
That should land you a refund. If not they need to be files in for illegal activity.
Reviewer: HegeL
Date: 7/30/2010
Bewere of illegal business practices_!!! After a year's membership (which was fine with me, but decided during the year that I didn't want to go to a gym that smelled of fries and with an escalator to get from one floor to another) I then realized that my card was still being charged. When calling the gym the person in the phone claimed that in order to cancel I needed to show up in person otherwise the membership would be renewed automatically, claiming my contratct said this.
After 5 minutes of checking, I couldn't find this claim in the contract, AND i discovered that there is actually a regulation making this illegal.
For anyone ending up with the same problem, send a letter with reference to http://www.sse.gov.on.ca/mcs/en/Pages/Fitness_Clubs_Rights.aspx (where it says literally # All contracts must end after one year. Contracts may be renewed only if the supplier complies with certain rules, including:
* Providing you with a notice at least 30 days, but not more than 90 days before the contract expires, that advises that the contract will be renewed.
* Provides you with a copy of the agreement that clearly notes any and all changes.
* States that the contract will not be renewed if you notify the club not to renew the contract.)
That should land you a refund. If not they need to be files in for illegal activity.
1/10
Reviewer: Shayla Dickson
Date: 7/23/2010
Extreme Fitness continued to charge my credit card months after signing an agreement to terminate my membership. I was moving and tried calling Management, who were unavailable and unwilling to return my calls.
Beware to everyone who has an account or who wants to join. WATCH YOUR CREDIT CARD CAREFULLY!
Reviewer: Shayla Dickson
Date: 7/23/2010
Extreme Fitness continued to charge my credit card months after signing an agreement to terminate my membership. I was moving and tried calling Management, who were unavailable and unwilling to return my calls.
Beware to everyone who has an account or who wants to join. WATCH YOUR CREDIT CARD CAREFULLY!
8/10
Reviewer: Cher
Date: 7/22/2010
I worked out at the Extreme Fitness at Delisle Yonge and St.Clair for two and half years. Nice looking club and people who have worked out there for years make it a comfortable atmosphere. Good classes with fitness trainers who are wellrespected. Had a slight problem when I left with overbilling due to a miscommunication but it was rectified within the month by GM David Luck who was very polite and helpful.
Reviewer: Cher
Date: 7/22/2010
I worked out at the Extreme Fitness at Delisle Yonge and St.Clair for two and half years. Nice looking club and people who have worked out there for years make it a comfortable atmosphere. Good classes with fitness trainers who are wellrespected. Had a slight problem when I left with overbilling due to a miscommunication but it was rectified within the month by GM David Luck who was very polite and helpful.
4/10
Reviewer: Diane
Date: 6/21/2010
I just wanted to say that although the Extreme Fitness on Danforth ripped me off I had the greatest trainer, George MacKenzie, but unforunately he left and now I am lost without him. They pay the trainers really bad so it's no wonder.
Reviewer: Diane
Date: 6/21/2010
I just wanted to say that although the Extreme Fitness on Danforth ripped me off I had the greatest trainer, George MacKenzie, but unforunately he left and now I am lost without him. They pay the trainers really bad so it's no wonder.
5/10
Reviewer: CocoMoco
Date: 6/15/2010
I recently joined the Yonge and Dundas club but I usually go to the wellington club. Both of the Clubs are relatively new, so cleanliness and the equipment is ok. The main problem I have is with the sales people trying to sell their training packages. They are overly aggressive and so pushy to the point where I find them rude. I usually just ignore all the followup calls that I get from them. I also tried out the North York location and the place is filthy (workout ares, change rooms & showers). Probably because the gym is old, so this tells you how the newer clubs will look like in a couple of years. Compared to other gyms I used to have memberships with, the instructors at the lessons are also not so friendly. I attended an advanced step class by mistake and could not follow, the instructor never showed new members the steps and even referred them to a beginners class. Alot of the people already knew each other and expected you to know what you were doing, it felt kind of cliqueish. Overal.. its ok, other than the location, I wouldn;t have chosen extreme fitness.
Reviewer: CocoMoco
Date: 6/15/2010
I recently joined the Yonge and Dundas club but I usually go to the wellington club. Both of the Clubs are relatively new, so cleanliness and the equipment is ok. The main problem I have is with the sales people trying to sell their training packages. They are overly aggressive and so pushy to the point where I find them rude. I usually just ignore all the followup calls that I get from them. I also tried out the North York location and the place is filthy (workout ares, change rooms & showers). Probably because the gym is old, so this tells you how the newer clubs will look like in a couple of years. Compared to other gyms I used to have memberships with, the instructors at the lessons are also not so friendly. I attended an advanced step class by mistake and could not follow, the instructor never showed new members the steps and even referred them to a beginners class. Alot of the people already knew each other and expected you to know what you were doing, it felt kind of cliqueish. Overal.. its ok, other than the location, I wouldn;t have chosen extreme fitness.
5/10
Reviewer: Max
Date: 6/13/2010
The club staff will try to rip off everyone who will show up in their club, they main business is to ripoff, it is a scam. They are very complex and untouchable type of stammers.
Reviewer: Max
Date: 6/13/2010
The club staff will try to rip off everyone who will show up in their club, they main business is to ripoff, it is a scam. They are very complex and untouchable type of stammers.
4/10
Reviewer: sm
Date: 6/12/2010
I was a member of the old Sports Clubs of Canada for years before it became part of Extreme Fitness. I use the North York (Yonge /Sheppard)and Dunfield locations and there is a big difference. The Dunfield has kept the higher standards the Sports Clubs had (although these are being reduced) and feels more upmarket. The clients are mainly business people in the area and seem there for fitness through classes and light weight workouts. It is usually fairly easy to work out and not feel like you have to wait for machines.
On the other hand the North York location seems filled with steroid addled "look at me" types who try and draw attention to themselves by dropping weights. People regularly leave a towel on one machine and use another (or even 2) and then say "I'm using that" when you go near it. I have suggested the staff post etiqette rules but this has not happened.
The change room is another story. If I want to hear snorting and spitting like pigs I'll go to a barn and who wants to see some fat guy blow drying and combing his pubic hair.
Extreme Fitness adds to these problems by constantly offering their $2 (or whatever) memberships (I seem to get them every week as junk mail) and overcrowding the club. I use these clubs only because they are close for me and I often work out at off peak times but when I go in on a Saturday afternoon I curse the place.
Reviewer: sm
Date: 6/12/2010
I was a member of the old Sports Clubs of Canada for years before it became part of Extreme Fitness. I use the North York (Yonge /Sheppard)and Dunfield locations and there is a big difference. The Dunfield has kept the higher standards the Sports Clubs had (although these are being reduced) and feels more upmarket. The clients are mainly business people in the area and seem there for fitness through classes and light weight workouts. It is usually fairly easy to work out and not feel like you have to wait for machines.
On the other hand the North York location seems filled with steroid addled "look at me" types who try and draw attention to themselves by dropping weights. People regularly leave a towel on one machine and use another (or even 2) and then say "I'm using that" when you go near it. I have suggested the staff post etiqette rules but this has not happened.
The change room is another story. If I want to hear snorting and spitting like pigs I'll go to a barn and who wants to see some fat guy blow drying and combing his pubic hair.
Extreme Fitness adds to these problems by constantly offering their $2 (or whatever) memberships (I seem to get them every week as junk mail) and overcrowding the club. I use these clubs only because they are close for me and I often work out at off peak times but when I go in on a Saturday afternoon I curse the place.
6/10
Reviewer: james goodwin
Date: 6/12/2010
Disgusting way of doing business. These people need to have the VISA and credit card privileged revoked. They will continue to charge you monthly even though you are contract is complete. I paid for 7 month and which was a full a year but then they keep charging you! Then they just ignore your calls and emails. PIGS!
If you do join them open a separate checking account and just put the money in there. Better yet stay far away from them they are scum!
Reviewer: james goodwin
Date: 6/12/2010
Disgusting way of doing business. These people need to have the VISA and credit card privileged revoked. They will continue to charge you monthly even though you are contract is complete. I paid for 7 month and which was a full a year but then they keep charging you! Then they just ignore your calls and emails. PIGS!
If you do join them open a separate checking account and just put the money in there. Better yet stay far away from them they are scum!
1/10
Reviewer: shutdown_extremefitness
Date: 5/5/2010
I'm in progress of filing lawsuit against Extreme Fitness. You can contact via my email address: shutdown_extremefitness@yahoo.com
Reviewer: shutdown_extremefitness
Date: 5/5/2010
I'm in progress of filing lawsuit against Extreme Fitness. You can contact via my email address: shutdown_extremefitness@yahoo.com
1/10
Reviewer: Soren
Date: 5/5/2010
They are BLOOD SUCKER, DO NOT JOIN extreme fitness. Be careful with your credit card. Unprofessional place to join, They just look for your money. F... extreme fitness. I will tell everybody, my work place, friends, neighbors, Media,..... I started from today. BE CAREFUL, DO NOT JOIN extreme fitness. READ ALL THE NEWS ABOUT THEM.....
Reviewer: Soren
Date: 5/5/2010
They are BLOOD SUCKER, DO NOT JOIN extreme fitness. Be careful with your credit card. Unprofessional place to join, They just look for your money. F... extreme fitness. I will tell everybody, my work place, friends, neighbors, Media,..... I started from today. BE CAREFUL, DO NOT JOIN extreme fitness. READ ALL THE NEWS ABOUT THEM.....
5/10
Reviewer: Debbi
Date: 4/18/2010
The biggest problem at the Pickering Extreme Fitness (I've been a member for 3 1/2 years) is those cycling bikes and the method in which you have to get one. There are people getting cards over an hour before the class and when you arrive one half hour before, the cards have all been given out. That is ridiculous! Litsa the instructor is the reason why that class is popular, she is a great instructor. Clearly you need more bikes and/or a better reservation system.
Reviewer: Debbi
Date: 4/18/2010
The biggest problem at the Pickering Extreme Fitness (I've been a member for 3 1/2 years) is those cycling bikes and the method in which you have to get one. There are people getting cards over an hour before the class and when you arrive one half hour before, the cards have all been given out. That is ridiculous! Litsa the instructor is the reason why that class is popular, she is a great instructor. Clearly you need more bikes and/or a better reservation system.
9/10
Reviewer: Madison M.
Date: 4/13/2010
Just started taking yoga at extreme and i love it. great feel and a great space.
Reviewer: Madison M.
Date: 4/13/2010
Just started taking yoga at extreme and i love it. great feel and a great space.
9/10
Reviewer: james
Date: 3/30/2010
I've been working out at Extreme in the downtown core for 3 years now and really enjoy it. They do have sleezy sales folks, but you have the right and ability to read your contract and ask questions. This stuff has been going on for years in the fitness industry so it's nothing new. I actually left Goodlife due to billing issues and have never had any problems with them at all. The training managers are overly aggressive but you have the right to say no. Read your contract, it's not that hard.
Reading through some of these posts, it's a big jaw dropping. Someone asks "Do I have to cancell when my year is up?" Yeah Extreme has a sleezy side, but it floors me that people can't take responsibilty for not bothering to read a contract. There are specific deadlines and dates about when you have to give written notice to do thing on your contract that you should have read before you signed. Are people really too lazy or ignorant that they can't sit down and read their contract and have to ask about it in a forum? You have the upper hand here to say "no" to them, try using it if you're not comfortable with what they are trying to sell you. It's really not that hard.
Reviewer: james
Date: 3/30/2010
I've been working out at Extreme in the downtown core for 3 years now and really enjoy it. They do have sleezy sales folks, but you have the right and ability to read your contract and ask questions. This stuff has been going on for years in the fitness industry so it's nothing new. I actually left Goodlife due to billing issues and have never had any problems with them at all. The training managers are overly aggressive but you have the right to say no. Read your contract, it's not that hard.
Reading through some of these posts, it's a big jaw dropping. Someone asks "Do I have to cancell when my year is up?" Yeah Extreme has a sleezy side, but it floors me that people can't take responsibilty for not bothering to read a contract. There are specific deadlines and dates about when you have to give written notice to do thing on your contract that you should have read before you signed. Are people really too lazy or ignorant that they can't sit down and read their contract and have to ask about it in a forum? You have the upper hand here to say "no" to them, try using it if you're not comfortable with what they are trying to sell you. It's really not that hard.
1/10
Reviewer: eric
Date: 3/28/2010
here is a link to file a complaint with the better business bureau.
https://odr.bbb.org/odrweb/public/getstarted.aspx
also, me and some friends who have all been scammed by extreme fitness ( the usual, keep charging our accounts months after we have cancelled the membership, no callbacks from managers, never can get a refund) are planning to hold a protest outside extreme fitness locations.
if you want to join, email us and we can all agree on dates and times.
thanks,
eric
shutdown.extreme.fitness@gmail.com
Reviewer: eric
Date: 3/28/2010
here is a link to file a complaint with the better business bureau.
https://odr.bbb.org/odrweb/public/getstarted.aspx
also, me and some friends who have all been scammed by extreme fitness ( the usual, keep charging our accounts months after we have cancelled the membership, no callbacks from managers, never can get a refund) are planning to hold a protest outside extreme fitness locations.
if you want to join, email us and we can all agree on dates and times.
thanks,
eric
shutdown.extreme.fitness@gmail.com
3/10
Reviewer: Kevin
Date: 3/27/2010
just wanted to let everyone know that if your contract is up and they are still charging you, you HAVE TO give them written notice of 14 days before they will stop charging your account...if after 14 days they still charge you, contact your credit card company and they will dispute the charge.
Reviewer: Kevin
Date: 3/27/2010
just wanted to let everyone know that if your contract is up and they are still charging you, you HAVE TO give them written notice of 14 days before they will stop charging your account...if after 14 days they still charge you, contact your credit card company and they will dispute the charge.
1/10
Reviewer: Reece
Date: 3/26/2010
They suck. They are scammers. Horrible, horrible experience with them. Want them publicly and nationally exposed for the dishonest, unethical, rotten scoundrels that they are. I HATE THEM!!!
Reviewer: Reece
Date: 3/26/2010
They suck. They are scammers. Horrible, horrible experience with them. Want them publicly and nationally exposed for the dishonest, unethical, rotten scoundrels that they are. I HATE THEM!!!
3/10
Reviewer: Jerry
Date: 3/20/2010
Start with the positive the equipment is good.
Negatives overwhelm this. The staff is the worst. Holier than thou. I'm in shape, you're not so you're scum. It kills me how they wander around, watch members work out poorly on equipment and not offer 10 seconds of advice, like "keep your elbows in" or "this would be better for you if you kept your back straight". Their offers that come in the mail are a joke. Nothing is free or 8$ a month like promised. I'm out as soon as my mandatory period is up. Hope I don't have the hassle of cancelling like most have written about.
Reviewer: Jerry
Date: 3/20/2010
Start with the positive the equipment is good.
Negatives overwhelm this. The staff is the worst. Holier than thou. I'm in shape, you're not so you're scum. It kills me how they wander around, watch members work out poorly on equipment and not offer 10 seconds of advice, like "keep your elbows in" or "this would be better for you if you kept your back straight". Their offers that come in the mail are a joke. Nothing is free or 8$ a month like promised. I'm out as soon as my mandatory period is up. Hope I don't have the hassle of cancelling like most have written about.
3/10
Reviewer: matthew
Date: 3/14/2010
Worst club ever!!!
they lied to me when I signed up.
DO NOT GIVE THEM YOUR CREDIT CARD!!!!
Reviewer: matthew
Date: 3/14/2010
Worst club ever!!!
they lied to me when I signed up.
DO NOT GIVE THEM YOUR CREDIT CARD!!!!
2/10
Reviewer: ex-staff member
Date: 3/5/2010
okay so surely you all have had the shit end of the stick with this gym, but please take it from myself i used to work there for a long time and all i can say is WATCH OUT!!! I bet you all the noce things that are being said it written by the staff just to try to make extreme look okay. The place is a shit hole..... All they care about is money, be really carful with your details, if u feel u need to join the crap hole then pay cash up front to bank details. And for you inocent people out there who have never worked out before please dont let the bully you into buying personal training. In case you dont know the sales people make commission off of you and if you buy personal training they also get a piece of the pie, so dont let them fool you into buying it. And try not to be to angry with the sales people , although most of them are scammers there a a few that are genuine but unfortunatly get brain washed when working there, and i guess they need to make a living as well. Its dirty alot of pervy staff and just a total rip off.
Goodlife much better and so is just some weights at home
Reviewer: ex-staff member
Date: 3/5/2010
okay so surely you all have had the shit end of the stick with this gym, but please take it from myself i used to work there for a long time and all i can say is WATCH OUT!!! I bet you all the noce things that are being said it written by the staff just to try to make extreme look okay. The place is a shit hole..... All they care about is money, be really carful with your details, if u feel u need to join the crap hole then pay cash up front to bank details. And for you inocent people out there who have never worked out before please dont let the bully you into buying personal training. In case you dont know the sales people make commission off of you and if you buy personal training they also get a piece of the pie, so dont let them fool you into buying it. And try not to be to angry with the sales people , although most of them are scammers there a a few that are genuine but unfortunatly get brain washed when working there, and i guess they need to make a living as well. Its dirty alot of pervy staff and just a total rip off.
Goodlife much better and so is just some weights at home
1/10
Reviewer: Amr
Date: 3/3/2010
I had a bad incident with EXTREME FITNESS, ADVICE DONT U EVER SIGN WITH A PERSONAL TRAINER they think of themselves as dental doctors if u miss an appointment they charge u full amount for it without ur knowledge i had a big argument with them but i took free classes for what they STOLE FROM ME THAT IS JUST FUCKIN THEFT
Reviewer: Amr
Date: 3/3/2010
I had a bad incident with EXTREME FITNESS, ADVICE DONT U EVER SIGN WITH A PERSONAL TRAINER they think of themselves as dental doctors if u miss an appointment they charge u full amount for it without ur knowledge i had a big argument with them but i took free classes for what they STOLE FROM ME THAT IS JUST FUCKIN THEFT
5/10
Reviewer: hmmm
Date: 2/27/2010
I should have been more careful before joing EF. Getting a membership at extreme is one of the biggest mistake I've ever made. I was also tricked by the membership monthly fee and upon arrival at the club, they kinda give me pressure to buy more stuff from them. Remember it's all about the MONEY. Luckily, I never gave them my credit card information. I signed with my personal bank chequing account. They charged 300~400dollars/month(This includes personal training fee). Before 10 days, I then realized this fee was somehow too overwhelmed for me. So I decided to cancel. 10 day cancellation will not WORK. I told them I was leaving the town and showed them a plane ticket to cancel. Afterwards, I directly closed my bank account and since then I hear no word from them. I agree that EF staffs are little pushy about taking money away from you.
Reviewer: hmmm
Date: 2/27/2010
I should have been more careful before joing EF. Getting a membership at extreme is one of the biggest mistake I've ever made. I was also tricked by the membership monthly fee and upon arrival at the club, they kinda give me pressure to buy more stuff from them. Remember it's all about the MONEY. Luckily, I never gave them my credit card information. I signed with my personal bank chequing account. They charged 300~400dollars/month(This includes personal training fee). Before 10 days, I then realized this fee was somehow too overwhelmed for me. So I decided to cancel. 10 day cancellation will not WORK. I told them I was leaving the town and showed them a plane ticket to cancel. Afterwards, I directly closed my bank account and since then I hear no word from them. I agree that EF staffs are little pushy about taking money away from you.
4/10
Reviewer: Aurora
Date: 2/25/2010
I've been trying to talk to Andrew, the manager at Dunfiel club, for almost 2 weeks, and he is always on the phone and when I leave a message on his answer machine he doesn't call back.
They want to charge us more for childcare since it is extreme fitness (before Sports clubs of Canada) and they just don't want to talk to us, they don't care if we go to the club across the street YOrville club. They have ZERO customer service!!!!
Reviewer: Aurora
Date: 2/25/2010
I've been trying to talk to Andrew, the manager at Dunfiel club, for almost 2 weeks, and he is always on the phone and when I leave a message on his answer machine he doesn't call back.
They want to charge us more for childcare since it is extreme fitness (before Sports clubs of Canada) and they just don't want to talk to us, they don't care if we go to the club across the street YOrville club. They have ZERO customer service!!!!
5/10
Reviewer: Buyers Remorse
Date: 2/22/2010
I've been with Extreme for 2 weeks and I hate it. The gym has the worst instructors they must have found off the street, trainers that try to manipulate you in the mandatory fitness assessment, and just a bad gym environment. I wish I didn't get a year membership before knowing what I was getting into. I would not recommend it, especially the Cedarbre location. It is the worst! I can't wait until my year is up so I can find a real gym.
Reviewer: Buyers Remorse
Date: 2/22/2010
I've been with Extreme for 2 weeks and I hate it. The gym has the worst instructors they must have found off the street, trainers that try to manipulate you in the mandatory fitness assessment, and just a bad gym environment. I wish I didn't get a year membership before knowing what I was getting into. I would not recommend it, especially the Cedarbre location. It is the worst! I can't wait until my year is up so I can find a real gym.
5/10
Reviewer: Ann
Date: 2/8/2010
Hi Wiils, please feel free to contact me at answers@extremefitness.ca with your membership information so we can try to assist you with your situation. Thanks
Reviewer: Ann
Date: 2/8/2010
Hi Wiils, please feel free to contact me at answers@extremefitness.ca with your membership information so we can try to assist you with your situation. Thanks
1/10
Reviewer: wiils
Date: 2/7/2010
Do not ever join or think of visiting Extreme fitness, it is a scam. You get hooked once you give your credit card information. Even after you cancel your membership they will keep charging you. If you don't make payment they will handover the bills to the collection agency. Some one has to take action before this get spread.
I wonder why they still exist, wouldn't the govt authorities and consumer protection authorities and credit card companies know about this.
This kind of practice will permenently damage the industry. I'm spreading this nesw about the Extreme fitness to all my friends and all meetings I go for.
One need to take action to stop this before it goes beyond control.
Recently I saw program called 'Market Place' in CBC or GLOBAL. This program bring all the bad product and unethical business to the light. I'm not sure how to rachout to them to cover a documentary on this.
Please some one who read this take the message across the 'Market Place' program producer.
Reviewer: wiils
Date: 2/7/2010
Do not ever join or think of visiting Extreme fitness, it is a scam. You get hooked once you give your credit card information. Even after you cancel your membership they will keep charging you. If you don't make payment they will handover the bills to the collection agency. Some one has to take action before this get spread.
I wonder why they still exist, wouldn't the govt authorities and consumer protection authorities and credit card companies know about this.
This kind of practice will permenently damage the industry. I'm spreading this nesw about the Extreme fitness to all my friends and all meetings I go for.
One need to take action to stop this before it goes beyond control.
Recently I saw program called 'Market Place' in CBC or GLOBAL. This program bring all the bad product and unethical business to the light. I'm not sure how to rachout to them to cover a documentary on this.
Please some one who read this take the message across the 'Market Place' program producer.
5/10
Reviewer: Ann
Date: 1/27/2010
Hi Tim, My name is Ann and I am a representative at Extreme Fitness.
We would like to thank you for your positive comments about our Delisle Club. It is encouraging to hear our members are enjoying the services. We would also like to explain the Pilates Reformer class that has recently been introduced. This program was implemented at the request of some members who wanted private classes at specific times. The members were also involved in determining the cost of the classes. We still offer our regular Pilates classes for all our members and the cost is included in your membership. We hope this assists you in your comments and that you will continue to enjoy your membership with us.
Thanks, Ann
Reviewer: Ann
Date: 1/27/2010
Hi Tim, My name is Ann and I am a representative at Extreme Fitness.
We would like to thank you for your positive comments about our Delisle Club. It is encouraging to hear our members are enjoying the services. We would also like to explain the Pilates Reformer class that has recently been introduced. This program was implemented at the request of some members who wanted private classes at specific times. The members were also involved in determining the cost of the classes. We still offer our regular Pilates classes for all our members and the cost is included in your membership. We hope this assists you in your comments and that you will continue to enjoy your membership with us.
Thanks, Ann
8/10
Reviewer: Tim Stoate
Date: 1/23/2010
I have been at the Delisle club for over 6 years and my satisfaction today is higher than it was before I find staff friendly and courteous. I do not use the personal training as I refuse to sign long term contract and they will put the pressure on you to do so. I would really like them to have a consistent program of putting weights away as many of the overly paid customers couldn't lift a finger to them back ironic isn't it! They recently started charging an outrageous amount to take Pilates Reformer classes works out to $20 per session or $1,000 per year (taxes in) you can get that at Stott without a membership!
I look forward to many years of good work outs and service!
Reviewer: Tim Stoate
Date: 1/23/2010
I have been at the Delisle club for over 6 years and my satisfaction today is higher than it was before I find staff friendly and courteous. I do not use the personal training as I refuse to sign long term contract and they will put the pressure on you to do so. I would really like them to have a consistent program of putting weights away as many of the overly paid customers couldn't lift a finger to them back ironic isn't it! They recently started charging an outrageous amount to take Pilates Reformer classes works out to $20 per session or $1,000 per year (taxes in) you can get that at Stott without a membership!
I look forward to many years of good work outs and service!
6/10
Reviewer: Johnny
Date: 1/11/2010
I go to the thornhill one, the thing I don't like is that if you go about an hour before close, they have the cleaners there. The cleaner will be mopping the floor right behind the treadmills while I'm using them or vacuuming the carpet while I'm on a machine. They should just tell them to start working after hours, after the place is closed, like grocery stores do. I complained to the staff that its easy for someone to slip on the wet floor, but nothing was done, they always say they'll do something but never do. Another issue is lockers being used without locks on them, you have to guess which locker doesn't have clothes inside and god forbid someone sees you open their locker, they look at you with that terrorist look. Once in a while you get the musclehead attitude, I've been here two years and I'm used to it, as far as the money goes, I've never been charged more than I should have at any month, I'm kind of glad its near me, its a nice place to go in the winter months.
Reviewer: Johnny
Date: 1/11/2010
I go to the thornhill one, the thing I don't like is that if you go about an hour before close, they have the cleaners there. The cleaner will be mopping the floor right behind the treadmills while I'm using them or vacuuming the carpet while I'm on a machine. They should just tell them to start working after hours, after the place is closed, like grocery stores do. I complained to the staff that its easy for someone to slip on the wet floor, but nothing was done, they always say they'll do something but never do. Another issue is lockers being used without locks on them, you have to guess which locker doesn't have clothes inside and god forbid someone sees you open their locker, they look at you with that terrorist look. Once in a while you get the musclehead attitude, I've been here two years and I'm used to it, as far as the money goes, I've never been charged more than I should have at any month, I'm kind of glad its near me, its a nice place to go in the winter months.
2/10
Reviewer:
Date: 1/11/2010
Signing a contract with them is a huge mistake one can ever make!! They told me I pay $150 a month for 4 sessions of training, then I realized that $150 just covers 2 sessions. They also said I can use 2 sessions with nutritionist with the plan, but they charged me $110 for those two sessions, in which I was told just cut the sugar, get protein, get vitamins, etc; the thing I already knew. I canceled my credit card, and I am going to dispute this issue in court!
Reviewer:
Date: 1/11/2010
Signing a contract with them is a huge mistake one can ever make!! They told me I pay $150 a month for 4 sessions of training, then I realized that $150 just covers 2 sessions. They also said I can use 2 sessions with nutritionist with the plan, but they charged me $110 for those two sessions, in which I was told just cut the sugar, get protein, get vitamins, etc; the thing I already knew. I canceled my credit card, and I am going to dispute this issue in court!
5/10
Reviewer: Nikki
Date: 1/7/2010
Extreme Fitness North York are scammers. After I cancelled my membership they continued to charge me monthly for six months, and the charges were HIGHER than what I had been paying monthly on my membership. I had to fight the charges and go into the gym several times to talk to a manager. I was not happy. Please check your credit card statements carefully after you cancel and/or after your membership is up.
Reviewer: Nikki
Date: 1/7/2010
Extreme Fitness North York are scammers. After I cancelled my membership they continued to charge me monthly for six months, and the charges were HIGHER than what I had been paying monthly on my membership. I had to fight the charges and go into the gym several times to talk to a manager. I was not happy. Please check your credit card statements carefully after you cancel and/or after your membership is up.
2/10
Reviewer: ashley
Date: 1/3/2010
extreme fitness pickering is the worst gym ive never been to. i went everyday for ten days to cancel my membership and the manager was never available to speak to me!!!!! therefore tricking me into a full year membership bc i could not cancel without his approval.
Reviewer: ashley
Date: 1/3/2010
extreme fitness pickering is the worst gym ive never been to. i went everyday for ten days to cancel my membership and the manager was never available to speak to me!!!!! therefore tricking me into a full year membership bc i could not cancel without his approval.
1/10
Reviewer: Adam
Date: 1/2/2010
I have read a few posts and all point to the same – Extreme Fitness is the biggest Con every. Their sales and marketing is nothing but a scam. They say one thing and do something else. Their $8/month is a scam. How come a Government agency has not closed them down? I think they are just fringing on being illegal. Stay a mile away.. nay ten miles away from them.
To check out a fitness club – check and recheck and visit and revisit. See if they have high turnover of staff, check the cleanliness, go at different times to see what it is like – traffic, parking, staff behavior, etc. Check out the shape and condition of equipment, observe the staff, etc.
If you do anything good this year, stay away from Extreme Fitness.
Reviewer: Adam
Date: 1/2/2010
I have read a few posts and all point to the same – Extreme Fitness is the biggest Con every. Their sales and marketing is nothing but a scam. They say one thing and do something else. Their $8/month is a scam. How come a Government agency has not closed them down? I think they are just fringing on being illegal. Stay a mile away.. nay ten miles away from them.
To check out a fitness club – check and recheck and visit and revisit. See if they have high turnover of staff, check the cleanliness, go at different times to see what it is like – traffic, parking, staff behavior, etc. Check out the shape and condition of equipment, observe the staff, etc.
If you do anything good this year, stay away from Extreme Fitness.
1/10
Reviewer: JJJJJJJJJ
Date: 12/27/2009
the shittest gym i ever been too. horrible customer service, they are all scammers including the manager. they promise the money back and say u have to wait 3 weeks for the transaction (my ass) after 6 weeks u still dont get your money back. so if they charged ur credit card or scammed u , just phone up ur credit card company to fix the problem . never trust those dirty basters at the gym even those who say they are from head office w/e. extreme caution and avoid extreme fitness at all cost. terrible terrible place. if somone agree with me here, i really want to punch the manager's face hard at danforth and pape, baster..
Reviewer: JJJJJJJJJ
Date: 12/27/2009
the shittest gym i ever been too. horrible customer service, they are all scammers including the manager. they promise the money back and say u have to wait 3 weeks for the transaction (my ass) after 6 weeks u still dont get your money back. so if they charged ur credit card or scammed u , just phone up ur credit card company to fix the problem . never trust those dirty basters at the gym even those who say they are from head office w/e. extreme caution and avoid extreme fitness at all cost. terrible terrible place. if somone agree with me here, i really want to punch the manager's face hard at danforth and pape, baster..
1/10
Reviewer: Tina
Date: 12/12/2009
On facebook someone has started a class action lawsuit against extreme fitness pleaseeee join, they just took over 250$ from my account this month its time to put a stop to this hidden scam!!!
Reviewer: Tina
Date: 12/12/2009
On facebook someone has started a class action lawsuit against extreme fitness pleaseeee join, they just took over 250$ from my account this month its time to put a stop to this hidden scam!!!
4/10
Reviewer: JC
Date: 12/1/2009
I go to Pape and Danforth. Its not the worst gym in the world, but its not really a pleasant place to work out. The lighting is too dark. It takes them forever to fix the TVs on the equipment when they break. Its very busy at peak hours. And they never organize the free weights so its very hard to find bars, matching dumbbells, etc. Also they tried all kinds of very high pressure sales tactics on me and stretched the truth when telling me about the contract (luckily I read it before I signed it).
On the other hand its very close to the subway and they have towel service (which you have to pay extra for). And there are not many other options in the neighborhood.
Reviewer: JC
Date: 12/1/2009
I go to Pape and Danforth. Its not the worst gym in the world, but its not really a pleasant place to work out. The lighting is too dark. It takes them forever to fix the TVs on the equipment when they break. Its very busy at peak hours. And they never organize the free weights so its very hard to find bars, matching dumbbells, etc. Also they tried all kinds of very high pressure sales tactics on me and stretched the truth when telling me about the contract (luckily I read it before I signed it).
On the other hand its very close to the subway and they have towel service (which you have to pay extra for). And there are not many other options in the neighborhood.
1/10
Reviewer: DDDD
Date: 11/2/2009
FIX THE SAUNA IN THE RICHMOND HILL LOCATION, YOU IDIOTS!!!! Put a timer on the freaking wall...why does a member have to warp wet paper towel on the thermometer to enjoy a decent steam room experience. (Which last time I checked doesn't even work).
Reviewer: DDDD
Date: 11/2/2009
FIX THE SAUNA IN THE RICHMOND HILL LOCATION, YOU IDIOTS!!!! Put a timer on the freaking wall...why does a member have to warp wet paper towel on the thermometer to enjoy a decent steam room experience. (Which last time I checked doesn't even work).
5/10
Reviewer: JC
Date: 10/22/2009
ABSOLUTLEY HORRABLE!!! DO NOT GIVE THEM YOUR CREDIT CARD ON FILE. MY CARD WAS FRAUDULANTLY CHARGED (3 DAYS IN A ROW FIRST DAY FOR $87, SECOND DAY $169 THIRD DAY $191) $447 IN 3 DAYS! I HAD TO FIGHT AND THREATEN THEM WITH A LAWSUIT AND EVEN GO AS FAR AS REPORTING MY CARD AS STOLEN TO HAVE IT TAKEN OFF FILE I DID END UP GETTING THE MONEY BACK BUT ONLY AFTER A BIG FIGHT. THEY GAVE ME 6 MONTHS MEMBERSHIP CREDIT AS A GESTURE TO COVER UP THEIR “MISTAKE” (WHOOP DE CRAP) NOW THE 6 MONTHS ARE OVER, I HAVE 2 MONTHS LEFT ON MY 1 YEAR CONTRACT AND WANT TO PAY OFF THE 2 MONTHS AND CANCEL EARLY AND THEY ARE NOW SAYING I HAVE TO PAY FOR THE 2 MONTHS PLUS THE 6 MONTHS BECAUSE CREDITS CAN NOT BE USED WITHIN THE OBLIGATION PERIOD ON THE CONTRACT?? WTF?!? THEY GAVE ME THE CREDITS FOR THEIR SCREW UP AND NOW ARE TRYING TO REVOKE IT AND MAKE ME PAY EVEN MORE? I HAVE AN APPOINTMENT WITH THE DISTRICT MANAGER TOMORROW TO SEE WHATS GOING ON AND IF THEY TRY TO SCREW ME OVER AGAIN I AM GOING TO THE BETTER BUSINESS BUREAU, A LAWYER AND TO THE MEDIA. ITS ON!!!!!!!!!!!!!!!!!!!
Reviewer: JC
Date: 10/22/2009
ABSOLUTLEY HORRABLE!!! DO NOT GIVE THEM YOUR CREDIT CARD ON FILE. MY CARD WAS FRAUDULANTLY CHARGED (3 DAYS IN A ROW FIRST DAY FOR $87, SECOND DAY $169 THIRD DAY $191) $447 IN 3 DAYS! I HAD TO FIGHT AND THREATEN THEM WITH A LAWSUIT AND EVEN GO AS FAR AS REPORTING MY CARD AS STOLEN TO HAVE IT TAKEN OFF FILE I DID END UP GETTING THE MONEY BACK BUT ONLY AFTER A BIG FIGHT. THEY GAVE ME 6 MONTHS MEMBERSHIP CREDIT AS A GESTURE TO COVER UP THEIR “MISTAKE” (WHOOP DE CRAP) NOW THE 6 MONTHS ARE OVER, I HAVE 2 MONTHS LEFT ON MY 1 YEAR CONTRACT AND WANT TO PAY OFF THE 2 MONTHS AND CANCEL EARLY AND THEY ARE NOW SAYING I HAVE TO PAY FOR THE 2 MONTHS PLUS THE 6 MONTHS BECAUSE CREDITS CAN NOT BE USED WITHIN THE OBLIGATION PERIOD ON THE CONTRACT?? WTF?!? THEY GAVE ME THE CREDITS FOR THEIR SCREW UP AND NOW ARE TRYING TO REVOKE IT AND MAKE ME PAY EVEN MORE? I HAVE AN APPOINTMENT WITH THE DISTRICT MANAGER TOMORROW TO SEE WHATS GOING ON AND IF THEY TRY TO SCREW ME OVER AGAIN I AM GOING TO THE BETTER BUSINESS BUREAU, A LAWYER AND TO THE MEDIA. ITS ON!!!!!!!!!!!!!!!!!!!
8/10
Reviewer: Brandon
Date: 10/21/2009
I've been going to the Richmond Street gym for almost a year and a half now I've never experienced anything like what I'm hearing here. No high pressure sales tactics, no hassles, nothing.
In fact, because I was switching over from Goodlife (which is a shiiiite gym) they gave me a couple free months on top of the three they gave me.
The trick in dealing with any sales person is to remember that YOU have complete control in any situation. They cannot grab your hand and MAKE you sign anything... Sure, I've definitely heard of some high pressure sales going on, but that's common. That's commissionbased SALES all over the board. At any time you're free to walk away or ask any questions you want. If they don't answer them to your satisfaction OR, especially if these people make you feel pressured, you can walk. No skin off their back.
When I signed up they were very clear to me about what I was getting myself into, they explained how the payments would work, etc. pretty clearly.
Now, to be clear, I'm not trying to crap on people's experiences... I'm only trying to inform anyone who might be looking to join a gym in the future any gym.
Keep doing your research, make a solid list of questions, AND, it doesn't hurt to know your rights as a Canadian Consumer (of which you have more than you think).
In Ontario, you have what's called a 'Cooling off period' that gives you up to 10 DAYS to cancel a business contract. This was granted to you in the 'Consumer Protection Act' of 2002.
Check this website for more information KNOW YOUR RIGHTS AS A CONSUMER (again, you have MANY!)
Good luck out there folks, don't be afraid to assert yourself! ;)
Check out the website here:
http://www.sse.gov.on.ca/mcs/en/Pages/Cancel_a_Contract.aspx
Cheers!
Brandon
Reviewer: Brandon
Date: 10/21/2009
I've been going to the Richmond Street gym for almost a year and a half now I've never experienced anything like what I'm hearing here. No high pressure sales tactics, no hassles, nothing.
In fact, because I was switching over from Goodlife (which is a shiiiite gym) they gave me a couple free months on top of the three they gave me.
The trick in dealing with any sales person is to remember that YOU have complete control in any situation. They cannot grab your hand and MAKE you sign anything... Sure, I've definitely heard of some high pressure sales going on, but that's common. That's commissionbased SALES all over the board. At any time you're free to walk away or ask any questions you want. If they don't answer them to your satisfaction OR, especially if these people make you feel pressured, you can walk. No skin off their back.
When I signed up they were very clear to me about what I was getting myself into, they explained how the payments would work, etc. pretty clearly.
Now, to be clear, I'm not trying to crap on people's experiences... I'm only trying to inform anyone who might be looking to join a gym in the future any gym.
Keep doing your research, make a solid list of questions, AND, it doesn't hurt to know your rights as a Canadian Consumer (of which you have more than you think).
In Ontario, you have what's called a 'Cooling off period' that gives you up to 10 DAYS to cancel a business contract. This was granted to you in the 'Consumer Protection Act' of 2002.
Check this website for more information KNOW YOUR RIGHTS AS A CONSUMER (again, you have MANY!)
Good luck out there folks, don't be afraid to assert yourself! ;)
Check out the website here:
http://www.sse.gov.on.ca/mcs/en/Pages/Cancel_a_Contract.aspx
Cheers!
Brandon
1/10
Reviewer: nina
Date: 10/9/2009
i hate the one on danforth
i cant wait for my 1 year to be up i have 6 months to go ....do anyone know if i need to cancel it after one year or the contract is void after that?
Reviewer: nina
Date: 10/9/2009
i hate the one on danforth
i cant wait for my 1 year to be up i have 6 months to go ....do anyone know if i need to cancel it after one year or the contract is void after that?
5/10
Reviewer: amanda
Date: 10/7/2009
Extreme fitness is a complete ripoff. I was told that I would have a three month trial basis, and could decide If i wanted to renew my contract. I was 17 at the time and had no parental signature for me to even be eligable for a contract. It was the yonge and sheppard location some idiot named Jay was so pushy for me and my friend to sign up, he was enthusiastic at the time and we signed. We gave our bank account information, on no circumstances did he say that the contract couldnt be canceled. We found out about this offer when my friend recieved a random phone call saying that she had won two free passes at extreme fitness for three months free. It was no win it was a promotion that was going on in the gym. We had the understanding that we would be paying alot less money per month then we actually had to pay. This is the worst gym, they care about the dent in your wallet and dont care about anyhting you have to say after you have given them your bank information and your signature which at sometimes you may feel like you were rushed to sign in the first place. Never go to extreme under any circumstances and dont let them get you into all that personal trainer non sense either.
Reviewer: amanda
Date: 10/7/2009
Extreme fitness is a complete ripoff. I was told that I would have a three month trial basis, and could decide If i wanted to renew my contract. I was 17 at the time and had no parental signature for me to even be eligable for a contract. It was the yonge and sheppard location some idiot named Jay was so pushy for me and my friend to sign up, he was enthusiastic at the time and we signed. We gave our bank account information, on no circumstances did he say that the contract couldnt be canceled. We found out about this offer when my friend recieved a random phone call saying that she had won two free passes at extreme fitness for three months free. It was no win it was a promotion that was going on in the gym. We had the understanding that we would be paying alot less money per month then we actually had to pay. This is the worst gym, they care about the dent in your wallet and dont care about anyhting you have to say after you have given them your bank information and your signature which at sometimes you may feel like you were rushed to sign in the first place. Never go to extreme under any circumstances and dont let them get you into all that personal trainer non sense either.
1/10
Reviewer: Theena
Date: 10/3/2009
The unethical way of conducting business, worst place to be in. Do not ever give your credit card information. you will get bills after bills. Tips: Call your credit card company and dipute your payments to the extreme fitness club. Also you can lodge a complain to the cosumer protection authorities.
To be on the save side , do not even think of just visiting for any reason.
Reviewer: Theena
Date: 10/3/2009
The unethical way of conducting business, worst place to be in. Do not ever give your credit card information. you will get bills after bills. Tips: Call your credit card company and dipute your payments to the extreme fitness club. Also you can lodge a complain to the cosumer protection authorities.
To be on the save side , do not even think of just visiting for any reason.
7/10
Reviewer: travis
Date: 9/22/2009
A lot of people seem to be complaining about Extreme Fitness. I personally haven't had any such problem with them. When I signed up they clearly indicated that there was a one year term agreement in order to recieve the free months. Everyone is saying that they MADE them sign it, but this is not the case, like any contract, you have a choice if you are going to sign it or not. If you didn't want the term, then why sign the contract. I know when you get a cell phone at a discounted price, you sign a term agreement and this in turn gives you a promotion. Same thing with extreme fitness. The gyms are clean, and the equipment is in good shape. I even find the staff to be very friendly and even will often address you by name. Sure there are sales people who try to sell you a training sessions, but they can't make you do anything you don't want to do, so if you don't want it, JUST SAY SO. And if you do sign a contract, then don't start complaining after and claim it is the business's fault you signed it. YOU ARE THE BOSS OF YOU!!
That's all I have to say. :)
Reviewer: travis
Date: 9/22/2009
A lot of people seem to be complaining about Extreme Fitness. I personally haven't had any such problem with them. When I signed up they clearly indicated that there was a one year term agreement in order to recieve the free months. Everyone is saying that they MADE them sign it, but this is not the case, like any contract, you have a choice if you are going to sign it or not. If you didn't want the term, then why sign the contract. I know when you get a cell phone at a discounted price, you sign a term agreement and this in turn gives you a promotion. Same thing with extreme fitness. The gyms are clean, and the equipment is in good shape. I even find the staff to be very friendly and even will often address you by name. Sure there are sales people who try to sell you a training sessions, but they can't make you do anything you don't want to do, so if you don't want it, JUST SAY SO. And if you do sign a contract, then don't start complaining after and claim it is the business's fault you signed it. YOU ARE THE BOSS OF YOU!!
That's all I have to say. :)
4/10
Reviewer: jf
Date: 9/16/2009
Not a friendly place. No wonder, so many members complain about the service (this blog and another one: http://www.blogto.com/fitness/extreme).
Reviewer: jf
Date: 9/16/2009
Not a friendly place. No wonder, so many members complain about the service (this blog and another one: http://www.blogto.com/fitness/extreme).
1/10
Reviewer: karim
Date: 9/16/2009
LAWSUIT***LAWSUIT***LAWSUIT***
If you are interested in joining a class action lawsuit, where are aim is to shut down this gym and prevent any more people from having to go through this nightmare, email me at karimkarim71@gmail.com
Reviewer: karim
Date: 9/16/2009
LAWSUIT***LAWSUIT***LAWSUIT***
If you are interested in joining a class action lawsuit, where are aim is to shut down this gym and prevent any more people from having to go through this nightmare, email me at karimkarim71@gmail.com
4/10
Reviewer: Jo
Date: 9/13/2009
Joining Extreme Fitness is the worst mistake I have ever made. The staff is extremely pushy and they make you feel like you are in really bad shape when we know that our body is fit and just need some cardio training, which we can do on our own. They offer a "free" health assessment a the beginning, but it's just just a strategy to make you sign up for a personal trainer. They make you feel like what you do on the equipment is all wrong and will have injuries if you don't hire a professional trainer to help you even when you're only using the simple cardio machines. Luckily, we were smart enough to cancel the personal trainer program the next day.
Beware that you can never cancel your membership once you have sign up for it. Well, you can cancel it, but you have to pay all the monthly payment up front!! They charged me twice on my credit card for the membership 4 months ago, and have not sent me the refund when they said they would in 15 days.
Extreme Fitness is a corrupt corporation, which only cares about sucking as much money from their customers as possible and not care about the wellbeing of their customers at all.
Reviewer: Jo
Date: 9/13/2009
Joining Extreme Fitness is the worst mistake I have ever made. The staff is extremely pushy and they make you feel like you are in really bad shape when we know that our body is fit and just need some cardio training, which we can do on our own. They offer a "free" health assessment a the beginning, but it's just just a strategy to make you sign up for a personal trainer. They make you feel like what you do on the equipment is all wrong and will have injuries if you don't hire a professional trainer to help you even when you're only using the simple cardio machines. Luckily, we were smart enough to cancel the personal trainer program the next day.
Beware that you can never cancel your membership once you have sign up for it. Well, you can cancel it, but you have to pay all the monthly payment up front!! They charged me twice on my credit card for the membership 4 months ago, and have not sent me the refund when they said they would in 15 days.
Extreme Fitness is a corrupt corporation, which only cares about sucking as much money from their customers as possible and not care about the wellbeing of their customers at all.
3/10
Reviewer: Zoe
Date: 9/2/2009
I didn't google enough for the reviews of this gym until I am a member, which is a mistake!! I was also fooled by the 2 or 3month free tactic and ended up to sign a 12month contract. At the time, the sales rep (Sherif) and the female manager (forgot her name) were friendly in a sense (except being a bit pushy). They promised to give me two gym bags, one for my sister who referred me and one for being a new member (at the time in January 2009). For the past nine months, both my sister and I have been going there to get the bags but always get the same answer along the lines of "we ran out", "we don't know when they will come". The female manager is very rude. Then I got very fed up and told Sherif to email me firt thing when the bags come. He never did. Just two days ago, my sister went directly to a male manager and asked for the bag. She finally got one, as the male manager said he is allowed to give her only one even though she explained the whole situation. She also told me that she saw other people leaving with the bags as well. So I quickly emailed Sherif on the same day, stating that people were getting the bags and I should get mine now. He emailed me right away saying that they ran out of the bags and have to wait another 23 weeks. This is so ridiculous!!! He was supposed to email me when the bags first arrive so I can go get it. He never let me know that the bags were here, and when I emailed him, he kept giving me this execuse of bags running out. And all these time, Extreme's flyers to capture new victims have been circulating and on the flyer, it promises to give new members a gym bag and the water bottle(s)!! I was so mad that I called Extreme at Sheppard and Yonge this morning and asked to speak to a manager. Unfortunately, the manager I was transferred to was the rude one (the female manager). She was so rude to me saying that the bags are firstcome and first serve, and if they don't have the bags, then they don't have the bags. What kind of membership manager is this? It's very ironic that on their career page, they mention something about customer retention. I will not renew my membership next January for sure, and thanks to those other people who posted online about their lousy experiences with Extreme, I will cancel my credit card so that they won't illegally renew my membership.
Reviewer: Zoe
Date: 9/2/2009
I didn't google enough for the reviews of this gym until I am a member, which is a mistake!! I was also fooled by the 2 or 3month free tactic and ended up to sign a 12month contract. At the time, the sales rep (Sherif) and the female manager (forgot her name) were friendly in a sense (except being a bit pushy). They promised to give me two gym bags, one for my sister who referred me and one for being a new member (at the time in January 2009). For the past nine months, both my sister and I have been going there to get the bags but always get the same answer along the lines of "we ran out", "we don't know when they will come". The female manager is very rude. Then I got very fed up and told Sherif to email me firt thing when the bags come. He never did. Just two days ago, my sister went directly to a male manager and asked for the bag. She finally got one, as the male manager said he is allowed to give her only one even though she explained the whole situation. She also told me that she saw other people leaving with the bags as well. So I quickly emailed Sherif on the same day, stating that people were getting the bags and I should get mine now. He emailed me right away saying that they ran out of the bags and have to wait another 23 weeks. This is so ridiculous!!! He was supposed to email me when the bags first arrive so I can go get it. He never let me know that the bags were here, and when I emailed him, he kept giving me this execuse of bags running out. And all these time, Extreme's flyers to capture new victims have been circulating and on the flyer, it promises to give new members a gym bag and the water bottle(s)!! I was so mad that I called Extreme at Sheppard and Yonge this morning and asked to speak to a manager. Unfortunately, the manager I was transferred to was the rude one (the female manager). She was so rude to me saying that the bags are firstcome and first serve, and if they don't have the bags, then they don't have the bags. What kind of membership manager is this? It's very ironic that on their career page, they mention something about customer retention. I will not renew my membership next January for sure, and thanks to those other people who posted online about their lousy experiences with Extreme, I will cancel my credit card so that they won't illegally renew my membership.
5/10
Reviewer: Michelle
Date: 9/1/2009
Reviewer: Michelle
Date: 9/1/2009
4/10
Reviewer: Poul
Date: 8/19/2009
Rude, pushy, hard sell approach. Dunfield location is a disaster with weights, if you can find them, all over the place. And the gym smells, especially in the changerooms and carpeted areas. Meat market enviroment.
Reviewer: Poul
Date: 8/19/2009
Rude, pushy, hard sell approach. Dunfield location is a disaster with weights, if you can find them, all over the place. And the gym smells, especially in the changerooms and carpeted areas. Meat market enviroment.
1/10
Reviewer: FK
Date: 8/18/2009
worset gym ever!!!!!!
Reviewer: FK
Date: 8/18/2009
worset gym ever!!!!!!
2/10
Reviewer: annie
Date: 7/31/2009
When I joined, they said there will be new equipment. They should have been more specific. They should have said New Upholstery on OLD Equipment. Hahaha. How CHEAP.
Reviewer: annie
Date: 7/31/2009
When I joined, they said there will be new equipment. They should have been more specific. They should have said New Upholstery on OLD Equipment. Hahaha. How CHEAP.
1/10
Reviewer: anton
Date: 7/29/2009
It is being run like criminal gang or organized crime.
Reviewer: anton
Date: 7/29/2009
It is being run like criminal gang or organized crime.
5/10
Reviewer: sarah
Date: 7/15/2009
Becareful and avoid these people at North York Location: Al Emadian, Greg Samuel, Sia Venet
LEARN FROM US AND DON't JOIN ......
It happened to me too. They made me sign a oneyear contract with 3 months for free. Now that I think about it, the 3 month free wasn’t really free. I tell you what hey do. The trick is that they break the cost of that 3months period and added to the rest of the months. But when you are signing the contract hey say you are getting free months,, which is totally BS. Now that I’ve terminated my membership within 7 months of my contract, they have voided my freezed months and charged me for those, plus charged me for the first supposedly free 3 months period as well, because I am moving and terminating my contract early. But still I was one of the lucky ones who didn’t fall into their tricks of trainers and towels and multiple gym access, nutrition advisor BS. … Who do they think we are…. I am putting a STOP on my credit card immediately after writing this comment for you. It feels nice to be free at last….
Reviewer: sarah
Date: 7/15/2009
Becareful and avoid these people at North York Location: Al Emadian, Greg Samuel, Sia Venet
LEARN FROM US AND DON't JOIN ......
It happened to me too. They made me sign a oneyear contract with 3 months for free. Now that I think about it, the 3 month free wasn’t really free. I tell you what hey do. The trick is that they break the cost of that 3months period and added to the rest of the months. But when you are signing the contract hey say you are getting free months,, which is totally BS. Now that I’ve terminated my membership within 7 months of my contract, they have voided my freezed months and charged me for those, plus charged me for the first supposedly free 3 months period as well, because I am moving and terminating my contract early. But still I was one of the lucky ones who didn’t fall into their tricks of trainers and towels and multiple gym access, nutrition advisor BS. … Who do they think we are…. I am putting a STOP on my credit card immediately after writing this comment for you. It feels nice to be free at last….
1/10
Reviewer: Har
Date: 7/15/2009
I have never been a member of extreme fitness. Apparently, my membership was auto renewed. (originally a ballys membership, but closed down, and memberships were handed over to extreme fitness) 2 years after my 1 year membership was over i get a call from collections saying i owe them a couple hundred bucks, an that its going to screw my credit. I didnt recieve no 9030 day notification about renewall (Consumer Protection Rights). No extreme fitness membership, no member mail. But now i have to cough up money that i shouldnt have to. And if thats not bad, i have to pay collections so my credit doesnt get destroyed, then have to prove that extreme fitness is messin with me to get reimbursed for their mistake. Extremely scamuSs movements.
Reviewer: Har
Date: 7/15/2009
I have never been a member of extreme fitness. Apparently, my membership was auto renewed. (originally a ballys membership, but closed down, and memberships were handed over to extreme fitness) 2 years after my 1 year membership was over i get a call from collections saying i owe them a couple hundred bucks, an that its going to screw my credit. I didnt recieve no 9030 day notification about renewall (Consumer Protection Rights). No extreme fitness membership, no member mail. But now i have to cough up money that i shouldnt have to. And if thats not bad, i have to pay collections so my credit doesnt get destroyed, then have to prove that extreme fitness is messin with me to get reimbursed for their mistake. Extremely scamuSs movements.
2/10
Reviewer: jay
Date: 7/6/2009
WORST GYM in TORONTO.
WORST Customer Service.
WORST Managers.
Reviewer: jay
Date: 7/6/2009
WORST GYM in TORONTO.
WORST Customer Service.
WORST Managers.
5/10
Reviewer: Ugh
Date: 7/4/2009
My boyfriend tried their 2 months for $8 or w/e the deal was, then came in at the end of 2 months and said "ok, i liked your gym trial, now i want the 1 year membership" so they said no problem and did the paperwork, then next month he gets billed $70 for the new membership and $230 for the 2 months for free membership which they DID NOT CANCEL or close! His credit card was maxed out, credit score ruined and the gym card was blocked since they couldnt charge him anymore, so now he cant even use the gym where he is paying for TWO memberships. it took them 4 weeks to refund him w/out any offers for free months or anything, a "sorry" did it for them. Then ME i had an annual membership where i pay 9 payments (so 9 months) and get last 3 months for free. so i lost the contract and that redemption coupon for 3 months, so i go in and tell them this (since 9 months have passed and i want to make sure my 3 months are FREE), so the first guy looks and says "give me a sec", leaves, second guy comes looks clicks then leaves, then a THIRD guy comes, looks clicks, asks me my story again, then says "oh ok, i see here the three months, ok, you're all good" and i say "ok, so no more payments right, like i'm done paying? i've payed 9 payments and thats it" and he says "yep, you're done, no more payments" and i'm like "wow, so really i didnt even need to have come down here to do this" and he's like "no you didnt" so i leave, i check my credit card 3 days ago and i am CHARGED on june 29th, my regular fee of $70!!! What happened of charging on the FIRST of every month? i know its canada day, so what happend to the 30th of june? was that precanada day holiday at Extreme Fitness? so i'm pissed, i call the gym, i dont flip out, i'm all calm and the GENERAL manager says "there's nothing i can do for you, you didnt redeem your coupon" and i'm like "are you kidding me? have you been listening to what i've said?" and he's like "ok, the best i can do is give you one more month for free" and i'm like "i dont want free months, they're obviously NOT free, i want a refund and i want to CLOSE my membership" and he's like "ok, come in tomorrow" and i'm like "ok, 5pm good? and he's like fine. So i come in at around 1pm, i was in the area so i decided to get it over w/. i come in and there is "one of the managers" at the counter and i tell him about the 5pm appt and he's like "FIVE PM?" cause there will be NO MANAGERS there at 5pm... omfg. so me and him go up and talk, he counted with his FINGERS the months on which i paid, it took him about 15 min. to count, i was soooo bored and confused as to why he's counting, it says on the screen 10 payments, i only had to do 9 payments, everything is counted for him. then i say "i want to close my membership, i dont want the free months" and he's like "oh, i cant close your membership, i have to wait until october, thats when its 12 months and you're done then" and i'm like "excuse me? the guy who opened my membership said i can cancel at anytime, i just have to pay the remaining payments and if i paid them then i can cancel the 3 free months, but why would anyone do that, its free so w/e, its my choice" and he's like "what was his name?" so i told him (who cares what the name is) so not even 3 min later i tell him, so can i close my membership today? and he's like "oh yeah, no problem, i can for sure close your membership" and i'm thinking WHAT THE HELL, you just said YOU CANT DO THAT. anyways, the refund he did (it was sent to head office so i'll probably receive it in a month like my boyfriend did even though the manager said 2 weeks)so the refund he did very reluctantly, he wanted to know the date i came in, the time and all the names of the three jack asses who didnt know shit. the only reason he did it for me i think is because i just sat there and waited quaetly, so he figured i'm not going to say "ok, you figure this out and i'll call you tomorrow". So today is the HAPPIEST day of my life, i CLOSED my membership AND i got my "future" refund. i have papers signed and everything. but i am still very worried that those bastards are going to charge me for what ever reason like me closing membership on friday and that day is NO GOOD to do that or some b/s like that. as for my refund, my boyfriend got his in a month, so i'll be waiting for it like a birthday present. and this just made me so paranoid, like i'm supposed to write down NAMES of staff i talk to from now on anywhere i go? how about the date and time? should i bring a tape recorder? and now i'll be checking my credit card like every week for the rest of my life making sure EXTREME FITNESS is not charging me. Me and my boyfriend made a new saying when one of us gets screwed we'll say "what, did you get EF?". I am fully ready to like participate in some article or something, and so is my bf is someone wants to write something on them in like Toronto Star or something. IF we all get together, ppl will know, it might turn into a really big story, someone has to stop them publicly. Contact: thumper_mdc@hotmail.com
Reviewer: Ugh
Date: 7/4/2009
My boyfriend tried their 2 months for $8 or w/e the deal was, then came in at the end of 2 months and said "ok, i liked your gym trial, now i want the 1 year membership" so they said no problem and did the paperwork, then next month he gets billed $70 for the new membership and $230 for the 2 months for free membership which they DID NOT CANCEL or close! His credit card was maxed out, credit score ruined and the gym card was blocked since they couldnt charge him anymore, so now he cant even use the gym where he is paying for TWO memberships. it took them 4 weeks to refund him w/out any offers for free months or anything, a "sorry" did it for them. Then ME i had an annual membership where i pay 9 payments (so 9 months) and get last 3 months for free. so i lost the contract and that redemption coupon for 3 months, so i go in and tell them this (since 9 months have passed and i want to make sure my 3 months are FREE), so the first guy looks and says "give me a sec", leaves, second guy comes looks clicks then leaves, then a THIRD guy comes, looks clicks, asks me my story again, then says "oh ok, i see here the three months, ok, you're all good" and i say "ok, so no more payments right, like i'm done paying? i've payed 9 payments and thats it" and he says "yep, you're done, no more payments" and i'm like "wow, so really i didnt even need to have come down here to do this" and he's like "no you didnt" so i leave, i check my credit card 3 days ago and i am CHARGED on june 29th, my regular fee of $70!!! What happened of charging on the FIRST of every month? i know its canada day, so what happend to the 30th of june? was that precanada day holiday at Extreme Fitness? so i'm pissed, i call the gym, i dont flip out, i'm all calm and the GENERAL manager says "there's nothing i can do for you, you didnt redeem your coupon" and i'm like "are you kidding me? have you been listening to what i've said?" and he's like "ok, the best i can do is give you one more month for free" and i'm like "i dont want free months, they're obviously NOT free, i want a refund and i want to CLOSE my membership" and he's like "ok, come in tomorrow" and i'm like "ok, 5pm good? and he's like fine. So i come in at around 1pm, i was in the area so i decided to get it over w/. i come in and there is "one of the managers" at the counter and i tell him about the 5pm appt and he's like "FIVE PM?" cause there will be NO MANAGERS there at 5pm... omfg. so me and him go up and talk, he counted with his FINGERS the months on which i paid, it took him about 15 min. to count, i was soooo bored and confused as to why he's counting, it says on the screen 10 payments, i only had to do 9 payments, everything is counted for him. then i say "i want to close my membership, i dont want the free months" and he's like "oh, i cant close your membership, i have to wait until october, thats when its 12 months and you're done then" and i'm like "excuse me? the guy who opened my membership said i can cancel at anytime, i just have to pay the remaining payments and if i paid them then i can cancel the 3 free months, but why would anyone do that, its free so w/e, its my choice" and he's like "what was his name?" so i told him (who cares what the name is) so not even 3 min later i tell him, so can i close my membership today? and he's like "oh yeah, no problem, i can for sure close your membership" and i'm thinking WHAT THE HELL, you just said YOU CANT DO THAT. anyways, the refund he did (it was sent to head office so i'll probably receive it in a month like my boyfriend did even though the manager said 2 weeks)so the refund he did very reluctantly, he wanted to know the date i came in, the time and all the names of the three jack asses who didnt know shit. the only reason he did it for me i think is because i just sat there and waited quaetly, so he figured i'm not going to say "ok, you figure this out and i'll call you tomorrow". So today is the HAPPIEST day of my life, i CLOSED my membership AND i got my "future" refund. i have papers signed and everything. but i am still very worried that those bastards are going to charge me for what ever reason like me closing membership on friday and that day is NO GOOD to do that or some b/s like that. as for my refund, my boyfriend got his in a month, so i'll be waiting for it like a birthday present. and this just made me so paranoid, like i'm supposed to write down NAMES of staff i talk to from now on anywhere i go? how about the date and time? should i bring a tape recorder? and now i'll be checking my credit card like every week for the rest of my life making sure EXTREME FITNESS is not charging me. Me and my boyfriend made a new saying when one of us gets screwed we'll say "what, did you get EF?". I am fully ready to like participate in some article or something, and so is my bf is someone wants to write something on them in like Toronto Star or something. IF we all get together, ppl will know, it might turn into a really big story, someone has to stop them publicly. Contact: thumper_mdc@hotmail.com
1/10
Reviewer: ent
Date: 6/19/2009
Everything is fake here, staging to steal your money ,ruin your credit and suck your energy. If you want to get sick, this place is a shortcut. I got phone call from them that I get one month free membership so I need to claim my prize. I had an appointment with my friend at the same time, so I let my friend wait outside, I thought it is only going to take a couple of minutes for me to get out. The reception are a bunch of rude girls that it looks like they work at those night clubs, because when I walked in, they looked at my outfit enviously and no one wanted to talk to me, and give me a look that they want me to disappear out of their sight quickly. When I turned, luckily for that salesman Jay who called me up, he ran out and caught me at the door, so we sit down, he started to ask me questions, including the country of origin of my parents. I told him I have friend waiting, if he has questions, we can do some other time, he insisted to drag me for a tour, he was literaly breathless when we were up at the yoga room, and I started to worry about his health condition. Meantime I worried that my highheels may get trapped by those steps and equipments and my friend's car meter is running out. He said I looked like a bit comprehensive, I told him it was my highheel issue,I can not make mistakes. So we sit down again, he told me my first payment is going to be Sep 1, as those flyer said, so I asked where is my prize then, he execuse himself for a minute, a manager next door (they work in an open concept area)called him in then sent him out, I just realized that manager was eardropping all the way of our conversations. So now I got 5 month free, the first payment is Nov 1. , the manager even came to us with a box of chocolate, healthy dark chocolate, I took the chocolate, I need some energy to face my friend's waiting disappoint, fill a form with my nick name, told them I will be back with a void check the same day, and they released me. The rest couple of hours of the day, they called my phone number 4 times.
Tips,
Before you visit extreme fitness, drop all your id and your wallet at home, tell them your nick name only and wear dress shoes.
Pass the word around, we need real heathy gym in Toronto, Extreme Fitness just doesn't fit the town.
Reviewer: ent
Date: 6/19/2009
Everything is fake here, staging to steal your money ,ruin your credit and suck your energy. If you want to get sick, this place is a shortcut. I got phone call from them that I get one month free membership so I need to claim my prize. I had an appointment with my friend at the same time, so I let my friend wait outside, I thought it is only going to take a couple of minutes for me to get out. The reception are a bunch of rude girls that it looks like they work at those night clubs, because when I walked in, they looked at my outfit enviously and no one wanted to talk to me, and give me a look that they want me to disappear out of their sight quickly. When I turned, luckily for that salesman Jay who called me up, he ran out and caught me at the door, so we sit down, he started to ask me questions, including the country of origin of my parents. I told him I have friend waiting, if he has questions, we can do some other time, he insisted to drag me for a tour, he was literaly breathless when we were up at the yoga room, and I started to worry about his health condition. Meantime I worried that my highheels may get trapped by those steps and equipments and my friend's car meter is running out. He said I looked like a bit comprehensive, I told him it was my highheel issue,I can not make mistakes. So we sit down again, he told me my first payment is going to be Sep 1, as those flyer said, so I asked where is my prize then, he execuse himself for a minute, a manager next door (they work in an open concept area)called him in then sent him out, I just realized that manager was eardropping all the way of our conversations. So now I got 5 month free, the first payment is Nov 1. , the manager even came to us with a box of chocolate, healthy dark chocolate, I took the chocolate, I need some energy to face my friend's waiting disappoint, fill a form with my nick name, told them I will be back with a void check the same day, and they released me. The rest couple of hours of the day, they called my phone number 4 times.
Tips,
Before you visit extreme fitness, drop all your id and your wallet at home, tell them your nick name only and wear dress shoes.
Pass the word around, we need real heathy gym in Toronto, Extreme Fitness just doesn't fit the town.
3/10
Reviewer: anon11
Date: 6/13/2009
It looks like that the old strategy of Premier Fitness Clubs is now being used by Extreme Fitness. It just
probably needed a little tweaking to avoid being fined by the federal Competition Bureau. It is sad for the consumers. See the 2007 ruling below.
http://www.cbbc.gc.ca/eic/site/cbbc.nsf/eng/02518.html
Premier Fitness Undisclosed Fees Investigation
Successfully Concluded
Competition Bureau Reaches Settlement with Fitness Club
Chain in Ontario
Ottawa, November 27, 2007 – The Competition Bureau
announced that it has reached a consent agreement with Premier Fitness Clubs, resolving the Bureau’s concerns over some of the company’s advertising practices from 1999 to 2004. The agreement was filed today with the Competition Tribunal.
During the course of its investigation, the Bureau
determined that Premier Fitness Clubs did not adequately disclose additional fees that consumers would be obligated to pay in some of its advertising of membership
offers on the radio, billboards, storefront signs, and in newspapers and flyers. Consumers who were induced by free
trial offers ultimately had to pay a mandatory “fitness
assessment” and/or had to sign up for a oneyear contract in order to receive the “free” 3090 day trial offer.
As a result, the actual price of memberships was greater than what the advertisements led consumers to believe.
This contravened the false or misleading representations provision of the Competition Act. Premier Fitness Clubs owns and operates 35 clubs in Ontario.
“The Bureau is committed to ensuring that consumers are
not enticed to make purchases based on misleading information,” said Andrea Rosen, Acting Deputy Commissioner of Competition. “Truth in advertising is fundamental so that Canadians do not sign contracts or make purchases only to find that additional costs have
not been disclosed.”
Following the Bureau’s investigation, Premier Fitness Clubs has voluntarily taken steps to correct its advertising practices in order to conform with the law.
This cooperation, along with the consent agreement, have
resolved the Bureau’s concerns without having to proceed with costly litigation.
Under the terms of the 10year consent agreement, Premier
Fitness Clubs is required to:
pay an administrative monetary penalty of $200,000.00;
publish a corrective notice in three Ontario daily
newspapers (the Toronto Sun, the Toronto Star, and the
Ottawa Citizen);
display a corrective notice in its clubs and on its Web
site;
implement a new corporate compliance policy to cover its marketing practices; and
not make false or misleading representations in future promotional materials.
The Competition Bureau is an independent law enforcement
agency. We contribute to the prosperity of Canadians by
protecting and promoting competitive markets and enabling informed consumer choice.
Reviewer: anon11
Date: 6/13/2009
It looks like that the old strategy of Premier Fitness Clubs is now being used by Extreme Fitness. It just
probably needed a little tweaking to avoid being fined by the federal Competition Bureau. It is sad for the consumers. See the 2007 ruling below.
http://www.cbbc.gc.ca/eic/site/cbbc.nsf/eng/02518.html
Premier Fitness Undisclosed Fees Investigation
Successfully Concluded
Competition Bureau Reaches Settlement with Fitness Club
Chain in Ontario
Ottawa, November 27, 2007 – The Competition Bureau
announced that it has reached a consent agreement with Premier Fitness Clubs, resolving the Bureau’s concerns over some of the company’s advertising practices from 1999 to 2004. The agreement was filed today with the Competition Tribunal.
During the course of its investigation, the Bureau
determined that Premier Fitness Clubs did not adequately disclose additional fees that consumers would be obligated to pay in some of its advertising of membership
offers on the radio, billboards, storefront signs, and in newspapers and flyers. Consumers who were induced by free
trial offers ultimately had to pay a mandatory “fitness
assessment” and/or had to sign up for a oneyear contract in order to receive the “free” 3090 day trial offer.
As a result, the actual price of memberships was greater than what the advertisements led consumers to believe.
This contravened the false or misleading representations provision of the Competition Act. Premier Fitness Clubs owns and operates 35 clubs in Ontario.
“The Bureau is committed to ensuring that consumers are
not enticed to make purchases based on misleading information,” said Andrea Rosen, Acting Deputy Commissioner of Competition. “Truth in advertising is fundamental so that Canadians do not sign contracts or make purchases only to find that additional costs have
not been disclosed.”
Following the Bureau’s investigation, Premier Fitness Clubs has voluntarily taken steps to correct its advertising practices in order to conform with the law.
This cooperation, along with the consent agreement, have
resolved the Bureau’s concerns without having to proceed with costly litigation.
Under the terms of the 10year consent agreement, Premier
Fitness Clubs is required to:
pay an administrative monetary penalty of $200,000.00;
publish a corrective notice in three Ontario daily
newspapers (the Toronto Sun, the Toronto Star, and the
Ottawa Citizen);
display a corrective notice in its clubs and on its Web
site;
implement a new corporate compliance policy to cover its marketing practices; and
not make false or misleading representations in future promotional materials.
The Competition Bureau is an independent law enforcement
agency. We contribute to the prosperity of Canadians by
protecting and promoting competitive markets and enabling informed consumer choice.
5/10
Reviewer: Donna
Date: 6/9/2009
Well, I didn't think it would happen to me, but alas, I've been hoodwinked by Extreme Fitness!
I was working with a personal trainer, which was costing me 180$ a month (steep, but somewhat manageable). Anyways, my personal trainer told me my sessions would be coming to an end, and I should renew to ensure a smooth transition. I sit down with a manager, scrutinize the contract, it looked fine, so I decide to continue.
15 days later when I get billed, direct deposit style, my account it virtually raped. Checking my account statements, I see Extreme Fitness has charged me a bunch of times, over 600$ worth of fees!
So I rush into the Extreme office thinking they've made a mistake... nope, apparently when I signed, they are still charging me 180$ a month for the first 5 months a session, and now an additional 300$ for the next sessions, essentially shouldering 600$ a month with gym fees tossed in there.
I'm flabbergasted, told them they didn't tell me I'd be doublebilled if I renew services, thought I'd be billed in the same manner as before. The manager had assured me they could break up the costs into smaller installments before I has signed, so I ask him to do that. He tells me no, tough shit, go to your bank, get a credit card and start paying off your dues ASAP.
SIX HUNDRED DOLLARS a month? I barely make 400$ a week as a fledgling freelance designer, who can support costs like that?
I spent 4 hours of my time trying to quit Extreme Fitness yesterday, (as well as most of the weekend playing phone tag with managers, or dealing with people who didn't have any authority to cancel my account) Spent the Monday chasing runaway managers and trying to jump through hoops.
While waiting for an hour for a manager to emerge from his office, I poke my head in to realize he'd slipped out! Pissed, I sat in his office, and on his desk there was a giant stack of letters, all dated from June, essentially saying, "I canceled my account and you're still billing me; You're double billing me, cease and desist!", etc...
I finally managed to corner the manager while roaming the building and we went to see the head honcho together. My paperwork to "move" looked fine, and I could quit, IF, I pay them 171$ to cover my "free" three months that were on gym membership. They also told me, there was no guarantee my account will actually be canceled, it was the discretion of head office to approve or deny, they were simply sending my request to them...
Anyways, I was frustrated, yelled at them, called their scam, told them I was closing my bank account, and dared them to bring their collection agency after me...
Reviewer: Donna
Date: 6/9/2009
Well, I didn't think it would happen to me, but alas, I've been hoodwinked by Extreme Fitness!
I was working with a personal trainer, which was costing me 180$ a month (steep, but somewhat manageable). Anyways, my personal trainer told me my sessions would be coming to an end, and I should renew to ensure a smooth transition. I sit down with a manager, scrutinize the contract, it looked fine, so I decide to continue.
15 days later when I get billed, direct deposit style, my account it virtually raped. Checking my account statements, I see Extreme Fitness has charged me a bunch of times, over 600$ worth of fees!
So I rush into the Extreme office thinking they've made a mistake... nope, apparently when I signed, they are still charging me 180$ a month for the first 5 months a session, and now an additional 300$ for the next sessions, essentially shouldering 600$ a month with gym fees tossed in there.
I'm flabbergasted, told them they didn't tell me I'd be doublebilled if I renew services, thought I'd be billed in the same manner as before. The manager had assured me they could break up the costs into smaller installments before I has signed, so I ask him to do that. He tells me no, tough shit, go to your bank, get a credit card and start paying off your dues ASAP.
SIX HUNDRED DOLLARS a month? I barely make 400$ a week as a fledgling freelance designer, who can support costs like that?
I spent 4 hours of my time trying to quit Extreme Fitness yesterday, (as well as most of the weekend playing phone tag with managers, or dealing with people who didn't have any authority to cancel my account) Spent the Monday chasing runaway managers and trying to jump through hoops.
While waiting for an hour for a manager to emerge from his office, I poke my head in to realize he'd slipped out! Pissed, I sat in his office, and on his desk there was a giant stack of letters, all dated from June, essentially saying, "I canceled my account and you're still billing me; You're double billing me, cease and desist!", etc...
I finally managed to corner the manager while roaming the building and we went to see the head honcho together. My paperwork to "move" looked fine, and I could quit, IF, I pay them 171$ to cover my "free" three months that were on gym membership. They also told me, there was no guarantee my account will actually be canceled, it was the discretion of head office to approve or deny, they were simply sending my request to them...
Anyways, I was frustrated, yelled at them, called their scam, told them I was closing my bank account, and dared them to bring their collection agency after me...
1/10
Reviewer: Richard
Date: 5/23/2009
Extreme thornhill are a bunch of crooks.
my contract expired in December, and I finally got around to cancelling my account in february.
They continue to charge my visa for training sessions that I paid a LONG time ago, I've tried calling my bank... but they tell me there is nothing they can do about it. I've talked to this "nathan" clown who promised me the the charges would stop.
Does anybody know what i can do?
you can email me at ext__@hotmail.com
thanks in advance
Reviewer: Richard
Date: 5/23/2009
Extreme thornhill are a bunch of crooks.
my contract expired in December, and I finally got around to cancelling my account in february.
They continue to charge my visa for training sessions that I paid a LONG time ago, I've tried calling my bank... but they tell me there is nothing they can do about it. I've talked to this "nathan" clown who promised me the the charges would stop.
Does anybody know what i can do?
you can email me at ext__@hotmail.com
thanks in advance
4/10
Reviewer: Ellie
Date: 5/21/2009
If you're serious about a complaint, you should not complain on just blogs to make your case stronger, or even to at least try to get some form of justice, complain to the Better Business Bureau. Best case scenario your issue is resolved as you wanted. Worst case scenario you're in the same boat as now, but at least you tried. I'm filing my complaint against Extreme Fitness today for their dishonest sales practices (and no, I'm not the first one to do so). The more complaints there are, the more proof that the Better Business Bureau has against Extreme Fitness.
Check out Extreme's Rating on the Better Business Bureau
http://mwco.bbb.org/WWWRoot/Report.aspx?site=160&bbb=0107&firm=1036564#ratingdetails
Here's the link to file a complaint(make it against Extreme Fitness Inc):
https://odr.bbb.org/odrweb/public/getstarted.aspx
Reviewer: Ellie
Date: 5/21/2009
If you're serious about a complaint, you should not complain on just blogs to make your case stronger, or even to at least try to get some form of justice, complain to the Better Business Bureau. Best case scenario your issue is resolved as you wanted. Worst case scenario you're in the same boat as now, but at least you tried. I'm filing my complaint against Extreme Fitness today for their dishonest sales practices (and no, I'm not the first one to do so). The more complaints there are, the more proof that the Better Business Bureau has against Extreme Fitness.
Check out Extreme's Rating on the Better Business Bureau
http://mwco.bbb.org/WWWRoot/Report.aspx?site=160&bbb=0107&firm=1036564#ratingdetails
Here's the link to file a complaint(make it against Extreme Fitness Inc):
https://odr.bbb.org/odrweb/public/getstarted.aspx
4/10
Reviewer: kae
Date: 5/18/2009
a friend of mine back in june 2007 recevied a flyer in the mail from extreme fitness
promoting a free for 3 months deal. we decided to check it out at the location on eglinton close to yonge in Toronto, Ontario. we went there and apparently after the 3 months, you as the customer can decide whether or not your going to continue with the gym and that would be the point where you would start paying a monthly fee.
The sales person we spoke to named Nino was very friendly and seemed very genuine in helping us. After he explained 'halfassed' about what the gym consists of, he told us we would have to sign a contract. i was skeptical and told him i would rather bring the contract home and review it with my mother. In a sort of annoyed voice he told us that we wouldn't be able to take the contract with us and we had to sign it now.
He highlighted some sections on the contract about the equipment and new sound systems that were being installed, but didn't put much emphasis on the money that had to be spent.
After we spoke with him a bit more, he told us he needed a credit card number or void cheque. I said but wait a minute, if it's free for the first 3 months and you DID say after the 3 months we decide if we're joining or not, why do we need to have our credit card number? he gave some reason that I was obviously dumb enough to fall for, and I gave him the number. My friend didn't have her visa so we put my number temporarily on hers as well.
After we talked some more, my friend and I left and we were very skeptical. Signing up for this gym seemed too easy. After we discussed it, we decided this wasn't for us. Two 18 year old girls who were working and would be going to college in the next few months, really couldn't find the time for the gym.
Sometime in July, I called the Dunsfield club and asked to speak to a manager. The receptionist asked me what the nature of my call was and i explained to her that I had 3 months free and I wanted out. All of a sudden, the manager wasn't available, he was in a meeting. so i said okay and called back about 5 hours later. still the same response, manager's in a meeting. This continued for about 2 weeks until I'm like this is complete bullshit so me and my friend found ourselves down to the gym.
I told the receptionist what we were their for and she said he's just about to go in a meeting. so after waiting there for close to 2 hours and knowing that we're being duped, we decided to leave, but not before asking for head office's number.
When i get home i call the number the recptionist gave me and low and behold, it's a fax number. Now with working and stuff we sort of forgot about it because accoring to Nino, the guy who signed us up, no money would be taken off my credit card. about october now, i see on my visa statement that $160 (80 for me and 80 for my friend) had been takin off my card. Now i'm extremely pissed now because Nino did say after the 3 months, you decide if it's for you. Now mind you after the day we signed up, we hadn't gone to the gym. And if we were so called 'members', where were our membership cards?? so we go to the gym and ask to speak to Nino. I tell him that there's a charge on my credit card and the friendly, enthusiastic, scammer that we once witnessed, was now speechless, not enthusiastic anymore, and telling us he can't do anything about it, we have to talk to the manager.
So I decided that i was going to contact head office, which is supposedly located in Thornhill, but when we call the Thornhill office, they say their not head office. So we called the yonge and sheppard extreme fitness and asked them for head office....and they gave us the thornhill office?? like wtf?? what kind of game is being played here. so i decided to call back the gym we had signed up for and ask to speak to the manager, but i realized once you say you want to cancel, no manager is available. so i finally after many weeks got an appointment with the manager named Stefan at the end of October. I went in i told him him listen i am a student, i work, i have responsibilities at home, there's no way i can make time for the gym. I told him me and my friend were duped, we feel scammed. and he told me well you signed the contract you deal with the consequences. i said well listen your salesman Nino didn't put enough emphasis on the money part and he was rushing us to sign the contract, plus if it's SO EASY and SO CONVIENIENT to sign up, why can't i cancel???contracts can be broken you know. he said wll your on a 12 month contract! now at this point i'm thinking of socking this fool in his face but i kept my cool and explained again that i have no time. his response, well im sure u can find a few hours in your day blah blah blah. and im like this fool isn't hearing me, so let me just leave. so now we're in mid november and me and my mom are having conflicts, so i decide to move in with a relative in brampton. i'm not sure when i'm going back home, so i decided to buy a P.O Box at the post office, so at least i dont have to change my address but i can still receive mail in it. So i make another appointment with jackass Stefan (this is december now) and show him my po box that shows i will be living out of the city, which i believe is the only way you can cancel your membership. so he tells me theres no gym location in Brampton but it's still in a 40 km radius from another. I'm like are you a dumbass??? i go to school in etobicoke, live in brampton, and you think i'm going to travel all the way to the closest location, the vaughn location??!!???plus is not like i have a car, it's public transportation, I take.
well after all that, we are now in January and i'm trying to maybe contact head office one final time, and then possibly take this a bit further.
I am now 19, i work on weekends, because travelling from etobicoke to brampton doesnt really leave much time for anything. and from october to now, $160 has been takin off my visa, which totals about $640. Nino sucks and Stefan royally SUCKS!!!.....ANYWYAS IF ANYONE IS READING THIS AND CONTEMPLATING JOINING EXTREME FITNESS, DON'T!!!!AND IF YOU DO, READ THE CONTRACT OVER 5, 6 ,7, HOW MANY TIMES IT TAKES YOU TO UNDERSTAND WHAT YOUR SIGNING UP FOR. AND IF YOU NEED TIME, INSIST ON TAKING THE CONTRACT HOME!!!!DON'T MAKE THE SAME MISTAKE ME AND MY FRIEND MADE, BECAUSE YOU WILL REGRET IT.
Reviewer: kae
Date: 5/18/2009
a friend of mine back in june 2007 recevied a flyer in the mail from extreme fitness
promoting a free for 3 months deal. we decided to check it out at the location on eglinton close to yonge in Toronto, Ontario. we went there and apparently after the 3 months, you as the customer can decide whether or not your going to continue with the gym and that would be the point where you would start paying a monthly fee.
The sales person we spoke to named Nino was very friendly and seemed very genuine in helping us. After he explained 'halfassed' about what the gym consists of, he told us we would have to sign a contract. i was skeptical and told him i would rather bring the contract home and review it with my mother. In a sort of annoyed voice he told us that we wouldn't be able to take the contract with us and we had to sign it now.
He highlighted some sections on the contract about the equipment and new sound systems that were being installed, but didn't put much emphasis on the money that had to be spent.
After we spoke with him a bit more, he told us he needed a credit card number or void cheque. I said but wait a minute, if it's free for the first 3 months and you DID say after the 3 months we decide if we're joining or not, why do we need to have our credit card number? he gave some reason that I was obviously dumb enough to fall for, and I gave him the number. My friend didn't have her visa so we put my number temporarily on hers as well.
After we talked some more, my friend and I left and we were very skeptical. Signing up for this gym seemed too easy. After we discussed it, we decided this wasn't for us. Two 18 year old girls who were working and would be going to college in the next few months, really couldn't find the time for the gym.
Sometime in July, I called the Dunsfield club and asked to speak to a manager. The receptionist asked me what the nature of my call was and i explained to her that I had 3 months free and I wanted out. All of a sudden, the manager wasn't available, he was in a meeting. so i said okay and called back about 5 hours later. still the same response, manager's in a meeting. This continued for about 2 weeks until I'm like this is complete bullshit so me and my friend found ourselves down to the gym.
I told the receptionist what we were their for and she said he's just about to go in a meeting. so after waiting there for close to 2 hours and knowing that we're being duped, we decided to leave, but not before asking for head office's number.
When i get home i call the number the recptionist gave me and low and behold, it's a fax number. Now with working and stuff we sort of forgot about it because accoring to Nino, the guy who signed us up, no money would be taken off my credit card. about october now, i see on my visa statement that $160 (80 for me and 80 for my friend) had been takin off my card. Now i'm extremely pissed now because Nino did say after the 3 months, you decide if it's for you. Now mind you after the day we signed up, we hadn't gone to the gym. And if we were so called 'members', where were our membership cards?? so we go to the gym and ask to speak to Nino. I tell him that there's a charge on my credit card and the friendly, enthusiastic, scammer that we once witnessed, was now speechless, not enthusiastic anymore, and telling us he can't do anything about it, we have to talk to the manager.
So I decided that i was going to contact head office, which is supposedly located in Thornhill, but when we call the Thornhill office, they say their not head office. So we called the yonge and sheppard extreme fitness and asked them for head office....and they gave us the thornhill office?? like wtf?? what kind of game is being played here. so i decided to call back the gym we had signed up for and ask to speak to the manager, but i realized once you say you want to cancel, no manager is available. so i finally after many weeks got an appointment with the manager named Stefan at the end of October. I went in i told him him listen i am a student, i work, i have responsibilities at home, there's no way i can make time for the gym. I told him me and my friend were duped, we feel scammed. and he told me well you signed the contract you deal with the consequences. i said well listen your salesman Nino didn't put enough emphasis on the money part and he was rushing us to sign the contract, plus if it's SO EASY and SO CONVIENIENT to sign up, why can't i cancel???contracts can be broken you know. he said wll your on a 12 month contract! now at this point i'm thinking of socking this fool in his face but i kept my cool and explained again that i have no time. his response, well im sure u can find a few hours in your day blah blah blah. and im like this fool isn't hearing me, so let me just leave. so now we're in mid november and me and my mom are having conflicts, so i decide to move in with a relative in brampton. i'm not sure when i'm going back home, so i decided to buy a P.O Box at the post office, so at least i dont have to change my address but i can still receive mail in it. So i make another appointment with jackass Stefan (this is december now) and show him my po box that shows i will be living out of the city, which i believe is the only way you can cancel your membership. so he tells me theres no gym location in Brampton but it's still in a 40 km radius from another. I'm like are you a dumbass??? i go to school in etobicoke, live in brampton, and you think i'm going to travel all the way to the closest location, the vaughn location??!!???plus is not like i have a car, it's public transportation, I take.
well after all that, we are now in January and i'm trying to maybe contact head office one final time, and then possibly take this a bit further.
I am now 19, i work on weekends, because travelling from etobicoke to brampton doesnt really leave much time for anything. and from october to now, $160 has been takin off my visa, which totals about $640. Nino sucks and Stefan royally SUCKS!!!.....ANYWYAS IF ANYONE IS READING THIS AND CONTEMPLATING JOINING EXTREME FITNESS, DON'T!!!!AND IF YOU DO, READ THE CONTRACT OVER 5, 6 ,7, HOW MANY TIMES IT TAKES YOU TO UNDERSTAND WHAT YOUR SIGNING UP FOR. AND IF YOU NEED TIME, INSIST ON TAKING THE CONTRACT HOME!!!!DON'T MAKE THE SAME MISTAKE ME AND MY FRIEND MADE, BECAUSE YOU WILL REGRET IT.
5/10
Reviewer: lknapp
Date: 5/14/2009
Hi, I am a freelance writer writing an article about misleading advertisements at healthclubs, and I 'd like to speak with someone who has had a bad experience with Extreme after falling for their aggressive marketing tactics. Contact me at lonnyknapp@gmail.com
Reviewer: lknapp
Date: 5/14/2009
Hi, I am a freelance writer writing an article about misleading advertisements at healthclubs, and I 'd like to speak with someone who has had a bad experience with Extreme after falling for their aggressive marketing tactics. Contact me at lonnyknapp@gmail.com
1/10
Reviewer: lknapp
Date: 5/14/2009
Hi,
I am a freelance writer writing an article about misleading advertisements at healthclubs, and I 'd like to speak with someone who has had a bad experience with Extreme after falling for their aggressive marketing tactics.
Reviewer: lknapp
Date: 5/14/2009
Hi,
I am a freelance writer writing an article about misleading advertisements at healthclubs, and I 'd like to speak with someone who has had a bad experience with Extreme after falling for their aggressive marketing tactics.
1/10
Reviewer: John Smith
Date: 5/12/2009
Address and Contact Information
Extreme Fitness
Club Services Manager
9057091248 ext 280
pdow@extremefitness.info
Corporate Office Address
8281 Yonge Street
Thornhill, ON
L3T 2C7
Reviewer: John Smith
Date: 5/12/2009
Address and Contact Information
Extreme Fitness
Club Services Manager
9057091248 ext 280
pdow@extremefitness.info
Corporate Office Address
8281 Yonge Street
Thornhill, ON
L3T 2C7
5/10
Reviewer: Gino
Date: 5/8/2009
Stefano which trainer over a Bloor did this? I suspect that my trainer was doing this but wasn't sure.
Reviewer: Gino
Date: 5/8/2009
Stefano which trainer over a Bloor did this? I suspect that my trainer was doing this but wasn't sure.
4/10
Reviewer: Pissed Off
Date: 5/6/2009
Im sooo pissed off at Extreme. They are a bunch of vultures that have terrible tactics and are a bunch of crooks. I just saw an authorization that was luckily declined on my credit card, so I am gonna get a stop payment cause I cancelled my membership in the 10 day cooloff period. Never again. I wish I saw this website with all the great complaints before going there and I would have NEVER GONE THERE!
Reviewer: Pissed Off
Date: 5/6/2009
Im sooo pissed off at Extreme. They are a bunch of vultures that have terrible tactics and are a bunch of crooks. I just saw an authorization that was luckily declined on my credit card, so I am gonna get a stop payment cause I cancelled my membership in the 10 day cooloff period. Never again. I wish I saw this website with all the great complaints before going there and I would have NEVER GONE THERE!
4/10
Reviewer: Stephano
Date: 4/28/2009
I was ripped off by the personal trainer at Bay and Bloor who payed himself for the sessions that I bought. He decided to do his own accounting and pay himself with my sessions. He booked me into training sessions that I never attended and was paid for them. When I complained the management said that he did train me. Management has refused to help me. This has happend twice already at this same gym. Is there any other customers that have experienced this? I am in the process of seeing a lawyer
Reviewer: Stephano
Date: 4/28/2009
I was ripped off by the personal trainer at Bay and Bloor who payed himself for the sessions that I bought. He decided to do his own accounting and pay himself with my sessions. He booked me into training sessions that I never attended and was paid for them. When I complained the management said that he did train me. Management has refused to help me. This has happend twice already at this same gym. Is there any other customers that have experienced this? I am in the process of seeing a lawyer
5/10
Reviewer: Legal Aid
Date: 4/18/2009
Our company specializes in providing legal aid in situations that may not necessarily involve courtroom appearances to be resolved. We have dealt with numerous gym memberships and contract imbreachments in the past. If you are interested in taking a legal action or just a legal consultation, call me at (647)9906782
Reviewer: Legal Aid
Date: 4/18/2009
Our company specializes in providing legal aid in situations that may not necessarily involve courtroom appearances to be resolved. We have dealt with numerous gym memberships and contract imbreachments in the past. If you are interested in taking a legal action or just a legal consultation, call me at (647)9906782
1/10
Reviewer: BobJones
Date: 4/16/2009
Worst Gym Ever. You better put a stoppayment on your credit card if you even THINK about leaving because they'll illegally bill you as much as they can. These guys should be shut down.
Reviewer: BobJones
Date: 4/16/2009
Worst Gym Ever. You better put a stoppayment on your credit card if you even THINK about leaving because they'll illegally bill you as much as they can. These guys should be shut down.
3/10
Reviewer: iHATEsushi
Date: 4/13/2009
Reviewer: iHATEsushi
Date: 4/13/2009
5/10
Reviewer: Ann
Date: 4/5/2009
the music is sooo tasteless and veeery loud. is it for death people? i could not stand that, neither other people whom i talked to in the club. the stuff in Danfield club is very rude, they do not care about anything
Reviewer: Ann
Date: 4/5/2009
the music is sooo tasteless and veeery loud. is it for death people? i could not stand that, neither other people whom i talked to in the club. the stuff in Danfield club is very rude, they do not care about anything
6/10
Reviewer: Tash
Date: 4/4/2009
Do NOT fall for their 'free 4month membership' scam, which you 'win' after filling out a ballot (they have those little boxes all over the place STAY AWAY FROM THEM). I was told repeatedly by the guy who processed me (Brooks was his name) at their Yonge & Dundas location that the contractual period was ONLY 4 months, that I had no obligation to continue after the 4 month period, and all that was needed was 2 weeks written notice, and nothing would be charged to my account. It doesn't matter at all if you read through your contract and ask for clarification the terms of the contract were misrepresented when I asked for clarification or explanation basically, I was lied to. My work schedule went haywire after that, and after a month I realized I wouldn't be able to fit the gym into my schedule. I took my written notice of cancellation to the gym, where I was then informed that a)Brooks no longer worked there, b)I had 'signed' a YEAR'S contract with 4 month's free, and the two week's notice only applied once I had completed that year. I spoke to the manager, Alex Kumar. He was completely unreasonable, rude, patronizing, and repeatedly accused me of being in breach of contract, even though I explained over and over that I HAD asked for clarification on those terms right from the start, and their representative clearly lied. As luck would have it, my credit card was compromised, and was therefore invalid at the time, so I just refused to give him the information for my other card. It then turned out that the contract they had on file with me DID NOT HAVE MY SIGNATURE ON IT. So he ultimately agreed to cancel the membership AFTER treating me like a liar and cheat BOTH times I had to go and meet with him. Their behaviour was absolutely disgusting, which is a shame, because it looked like an amazing facility otherwise.
Reviewer: Tash
Date: 4/4/2009
Do NOT fall for their 'free 4month membership' scam, which you 'win' after filling out a ballot (they have those little boxes all over the place STAY AWAY FROM THEM). I was told repeatedly by the guy who processed me (Brooks was his name) at their Yonge & Dundas location that the contractual period was ONLY 4 months, that I had no obligation to continue after the 4 month period, and all that was needed was 2 weeks written notice, and nothing would be charged to my account. It doesn't matter at all if you read through your contract and ask for clarification the terms of the contract were misrepresented when I asked for clarification or explanation basically, I was lied to. My work schedule went haywire after that, and after a month I realized I wouldn't be able to fit the gym into my schedule. I took my written notice of cancellation to the gym, where I was then informed that a)Brooks no longer worked there, b)I had 'signed' a YEAR'S contract with 4 month's free, and the two week's notice only applied once I had completed that year. I spoke to the manager, Alex Kumar. He was completely unreasonable, rude, patronizing, and repeatedly accused me of being in breach of contract, even though I explained over and over that I HAD asked for clarification on those terms right from the start, and their representative clearly lied. As luck would have it, my credit card was compromised, and was therefore invalid at the time, so I just refused to give him the information for my other card. It then turned out that the contract they had on file with me DID NOT HAVE MY SIGNATURE ON IT. So he ultimately agreed to cancel the membership AFTER treating me like a liar and cheat BOTH times I had to go and meet with him. Their behaviour was absolutely disgusting, which is a shame, because it looked like an amazing facility otherwise.
1/10
Reviewer: mad man
Date: 4/1/2009
I tried to cancel my membership and also my partners today. I went to talk to manager at Yonge and sheppard. His name is AL EMADIAN (SUCKER). He pissed me off. I tried to explain my situation, that I have less hours at work and wasn't able to pay my credicard anymore. He said: TOO BAD SIR, BUT I CAN'T DO ANYTHING FOR YOU. A manager that doesn't know how to deal with customer. Also the staff is rude, never can help you, reading book, chewing gum like a horse...hate, hate, hate...and I couldn't cancel my menbership and still have to pay until oct of 2009.
Reviewer: mad man
Date: 4/1/2009
I tried to cancel my membership and also my partners today. I went to talk to manager at Yonge and sheppard. His name is AL EMADIAN (SUCKER). He pissed me off. I tried to explain my situation, that I have less hours at work and wasn't able to pay my credicard anymore. He said: TOO BAD SIR, BUT I CAN'T DO ANYTHING FOR YOU. A manager that doesn't know how to deal with customer. Also the staff is rude, never can help you, reading book, chewing gum like a horse...hate, hate, hate...and I couldn't cancel my menbership and still have to pay until oct of 2009.
5/10
Reviewer: T
Date: 4/1/2009
I'm not sure what everyone is complaining about. These gyms are ok they have contracts READ THEM...it's nothing new. I had no problem cancelling a family members contract they just stopped the payments with no questions asked. Make sure that YOU are pleasant and responsible when you go...it's not all up to them.
Reviewer: T
Date: 4/1/2009
I'm not sure what everyone is complaining about. These gyms are ok they have contracts READ THEM...it's nothing new. I had no problem cancelling a family members contract they just stopped the payments with no questions asked. Make sure that YOU are pleasant and responsible when you go...it's not all up to them.
5/10
Reviewer:
Date: 3/30/2009
The Yonge and Eglinton club has declined in quality since Extreme Fitness took it over. There are too many members and too low a quality
of staff who look bothered by questions or requests to fix things.
There is only one real Stairclimber and despite lots of other machines sometimes you have to try two or three to get everything
working properly. They are cheap on running air conditioner and one of
the exercise rooms has to have its door open so exercizers don't
overheat. The yoga classes allow people to come in late disturbing the meditation of others. This is the McDonalds of sports clubs.
Reviewer:
Date: 3/30/2009
The Yonge and Eglinton club has declined in quality since Extreme Fitness took it over. There are too many members and too low a quality
of staff who look bothered by questions or requests to fix things.
There is only one real Stairclimber and despite lots of other machines sometimes you have to try two or three to get everything
working properly. They are cheap on running air conditioner and one of
the exercise rooms has to have its door open so exercizers don't
overheat. The yoga classes allow people to come in late disturbing the meditation of others. This is the McDonalds of sports clubs.
5/10
Reviewer: NotASucker
Date: 3/23/2009
Thankfully I read these comments. Called the North York club to ask about memberships. They told me about the $8 per month pay as you go promo. I made an appointment to go in and sign up. Was told I needed to bring a credit card or void cheque. I told them i'd rather pay one month at a time and he said it is their policy to have a credit card or void cheque. I said I'm not willing to do that and we ended the conversation.
I'm surprised they let me hang up but I guess they have no interest in getting business from someone who isn't a sucker.
Reviewer: NotASucker
Date: 3/23/2009
Thankfully I read these comments. Called the North York club to ask about memberships. They told me about the $8 per month pay as you go promo. I made an appointment to go in and sign up. Was told I needed to bring a credit card or void cheque. I told them i'd rather pay one month at a time and he said it is their policy to have a credit card or void cheque. I said I'm not willing to do that and we ended the conversation.
I'm surprised they let me hang up but I guess they have no interest in getting business from someone who isn't a sucker.
1/10
Reviewer: elliot
Date: 3/18/2009
Their customer service is the worst. They have few locations and most of the time the gym is over crowded. You have to wait in line to user some of the facilities. When you want to leave the gym they are very rude. The Manager Elliot at 3495 Lawrence avenue location states: “I am the main person of the gym there is nobody else you can talk to or complain to”. Later I found out he is too scared to give out numbers. I will not join this gym ever again and will not recommend anybody to join. Here is the numbers you can complaint to or state your concerns to:
Extreme Fitness Inc (Head Office)
8281 Yonge Street
Thornhill, ON L3T 2C7
(905) 7091248
Just dial 0 for a representative.
Reviewer: elliot
Date: 3/18/2009
Their customer service is the worst. They have few locations and most of the time the gym is over crowded. You have to wait in line to user some of the facilities. When you want to leave the gym they are very rude. The Manager Elliot at 3495 Lawrence avenue location states: “I am the main person of the gym there is nobody else you can talk to or complain to”. Later I found out he is too scared to give out numbers. I will not join this gym ever again and will not recommend anybody to join. Here is the numbers you can complaint to or state your concerns to:
Extreme Fitness Inc (Head Office)
8281 Yonge Street
Thornhill, ON L3T 2C7
(905) 7091248
Just dial 0 for a representative.
4/10
Reviewer: Lizette
Date: 3/16/2009
PLEASE email me at caterpiller@live.com if you know of any way i can get out of my contract, ill go totally broek if i have to pay everything ive stupidly agreed to pay. im over 18 but im still dumb about legal stuff. i feel totally taken advantage of. my parents never supported me going to this gym, does that matter if im over 18? i NEED to find a loop hole. PLEASE help me,. ill do anything!!!
Reviewer: Lizette
Date: 3/16/2009
PLEASE email me at caterpiller@live.com if you know of any way i can get out of my contract, ill go totally broek if i have to pay everything ive stupidly agreed to pay. im over 18 but im still dumb about legal stuff. i feel totally taken advantage of. my parents never supported me going to this gym, does that matter if im over 18? i NEED to find a loop hole. PLEASE help me,. ill do anything!!!
4/10
Reviewer: Alex
Date: 3/14/2009
When did customer service become about insulting the person you're hoping to collect money from?
They could start treating their patrons with respect, and begin billing honestly rather than pocketing your business then hanging up on you when you call to cancel.
Reviewer: Alex
Date: 3/14/2009
When did customer service become about insulting the person you're hoping to collect money from?
They could start treating their patrons with respect, and begin billing honestly rather than pocketing your business then hanging up on you when you call to cancel.
4/10
Reviewer: EcoFit
Date: 3/12/2009
Terrible Terrible Terrible! You can't win. We wasted thousands of dollars before we found Home Health Canada, and now we have the "gym at home!" They put a great treadmill in our house and their personal trainers gave us programs that got us fit fast. We work out whenever we want and the monthly fee we pay is still less than the gym fees!
Best thing we ever did. Save yourself the trouble and do the same.
Reviewer: EcoFit
Date: 3/12/2009
Terrible Terrible Terrible! You can't win. We wasted thousands of dollars before we found Home Health Canada, and now we have the "gym at home!" They put a great treadmill in our house and their personal trainers gave us programs that got us fit fast. We work out whenever we want and the monthly fee we pay is still less than the gym fees!
Best thing we ever did. Save yourself the trouble and do the same.
5/10
Reviewer: Extremetrainer
Date: 3/11/2009
Coming from an EXTREME FITNESS PERSONAL TRAINER ...WHERE DO I START... HMMMM... this company will take you for all you are worth and not give two shits! THEY SLAVE US LIKE WE ARE FRESH OFF THE BOAT... AND WE WANT OUT!!! They will double bill you at least ONCE a month and say it is a glitch, when in all reality it is the person who sold you your membership or training that is double billing you so that they can get a commission off from you! QUICK... GET THE FUCK OUTTA HERE!
Reviewer: Extremetrainer
Date: 3/11/2009
Coming from an EXTREME FITNESS PERSONAL TRAINER ...WHERE DO I START... HMMMM... this company will take you for all you are worth and not give two shits! THEY SLAVE US LIKE WE ARE FRESH OFF THE BOAT... AND WE WANT OUT!!! They will double bill you at least ONCE a month and say it is a glitch, when in all reality it is the person who sold you your membership or training that is double billing you so that they can get a commission off from you! QUICK... GET THE FUCK OUTTA HERE!
1/10
Reviewer: Sophia
Date: 2/27/2009
This gym should be shut down and sued by all of the members who have been cheated from it. Too many people have voiced their complaints about fees charged to them by this gym even after they have advised of membership cancellation but sadly, by not uniting and taking a stand, this gym continues to profit by using unethical tactics like the aforementioned example.
In my case, my one year membership at the Wellington Street location expired in August 2008 and coincided with the due date of my baby. In May 2008, I requested the gym in person to cancel my membership as I was physically unable to exercise during my pregnancy. The person who I met with agreed, however, indicated that he could only place a freeze on the fees until my one year contract was up. He asked whether I wanted to resume my membership on a monthly basis and I declined knowing that I would not be able to exercise with a newborn and since there was no Extreme Fitness near my home. He told me not to worry. Woe is me for trusting him. A couple of months after my baby was born, I noticed that monthly deductions were made from my credit card. When I called the gym manager, he declared that was the case because I had not come in person to request cancellation and when I explained that I had, he insisted that my earlier visit was made just to request a freeze and that I should have known that my membership would continue on a monthly basis for which I would be charged. When I advised that was untrue and illogical since I knew I would not be able to exercise so soon after having a baby, he said that my pregnancy and postpartum situations were not his concern. I am appalled at his behaviour and disgusted at being cheated by this company. Unfortunately, the channels of escalating my concerns appear to be limited but for now I advise everyone to be wary about joining this gym.
Reviewer: Sophia
Date: 2/27/2009
This gym should be shut down and sued by all of the members who have been cheated from it. Too many people have voiced their complaints about fees charged to them by this gym even after they have advised of membership cancellation but sadly, by not uniting and taking a stand, this gym continues to profit by using unethical tactics like the aforementioned example.
In my case, my one year membership at the Wellington Street location expired in August 2008 and coincided with the due date of my baby. In May 2008, I requested the gym in person to cancel my membership as I was physically unable to exercise during my pregnancy. The person who I met with agreed, however, indicated that he could only place a freeze on the fees until my one year contract was up. He asked whether I wanted to resume my membership on a monthly basis and I declined knowing that I would not be able to exercise with a newborn and since there was no Extreme Fitness near my home. He told me not to worry. Woe is me for trusting him. A couple of months after my baby was born, I noticed that monthly deductions were made from my credit card. When I called the gym manager, he declared that was the case because I had not come in person to request cancellation and when I explained that I had, he insisted that my earlier visit was made just to request a freeze and that I should have known that my membership would continue on a monthly basis for which I would be charged. When I advised that was untrue and illogical since I knew I would not be able to exercise so soon after having a baby, he said that my pregnancy and postpartum situations were not his concern. I am appalled at his behaviour and disgusted at being cheated by this company. Unfortunately, the channels of escalating my concerns appear to be limited but for now I advise everyone to be wary about joining this gym.
1/10
Reviewer: Sophia
Date: 2/27/2009
This gym should be shut down and sued by all of the members who have been cheated from it. Too many people have voiced their complaints about fees charged to them by this gym even after they have advised of membership cancellation but sadly, by not uniting and taking a stand, this gym continues to profit by using unethical tactics like the aforementioned example.
In my case, my one year membership at the Wellington Street location expired in August 2008 and coincided with the due date of my baby. In May 2008, I requested the gym in person to cancel my membership as I was physically unable to exercise during my pregnancy. The person who I met with agreed, however, indicated that he could only place a freeze on the fees until my one year contract was up. He asked whether I wanted to resume my membership on a monthly basis and I declined knowing that I would not be able to exercise with a newborn and since there was no Extreme Fitness near my home. He told me not to worry. Woe is me for trusting him. A couple of months after my baby was born, I noticed that monthly deductions were made from my credit card. When I called the gym manager, he declared that was the case because I had not come in person to request cancellation and when I explained that I had, he insisted that my earlier visit was made just to request a freeze and that I should have known that my membership would continue on a monthly basis for which I would be charged. When I advised that was untrue and illogical since I knew I would not be able to exercise so soon after having a baby, he said that my pregnancy and postpartum situations were not his concern. I am appalled at his behaviour and disgusted at being cheated by this company. Unfortunately, the channels of escalating my concerns appear to be limited but for now I advise everyone to be wary about joining this gym.
Reviewer: Sophia
Date: 2/27/2009
This gym should be shut down and sued by all of the members who have been cheated from it. Too many people have voiced their complaints about fees charged to them by this gym even after they have advised of membership cancellation but sadly, by not uniting and taking a stand, this gym continues to profit by using unethical tactics like the aforementioned example.
In my case, my one year membership at the Wellington Street location expired in August 2008 and coincided with the due date of my baby. In May 2008, I requested the gym in person to cancel my membership as I was physically unable to exercise during my pregnancy. The person who I met with agreed, however, indicated that he could only place a freeze on the fees until my one year contract was up. He asked whether I wanted to resume my membership on a monthly basis and I declined knowing that I would not be able to exercise with a newborn and since there was no Extreme Fitness near my home. He told me not to worry. Woe is me for trusting him. A couple of months after my baby was born, I noticed that monthly deductions were made from my credit card. When I called the gym manager, he declared that was the case because I had not come in person to request cancellation and when I explained that I had, he insisted that my earlier visit was made just to request a freeze and that I should have known that my membership would continue on a monthly basis for which I would be charged. When I advised that was untrue and illogical since I knew I would not be able to exercise so soon after having a baby, he said that my pregnancy and postpartum situations were not his concern. I am appalled at his behaviour and disgusted at being cheated by this company. Unfortunately, the channels of escalating my concerns appear to be limited but for now I advise everyone to be wary about joining this gym.
3/10
Reviewer: Andrew
Date: 2/18/2009
there are so many better options the focus here is on selling not servicing ignore the flyer that you get in your mail everyday
Reviewer: Andrew
Date: 2/18/2009
there are so many better options the focus here is on selling not servicing ignore the flyer that you get in your mail everyday
3/10
Reviewer: mr pissed
Date: 2/10/2009
this gym sucks its the worst gym out threre they have horible arogent staff and once u get in to their plans thats it youre lost. THEY JUST SUCK BECOUSE U CANT CANCEL NOTHING SO UPSET WHIT THEM.
Reviewer: mr pissed
Date: 2/10/2009
this gym sucks its the worst gym out threre they have horible arogent staff and once u get in to their plans thats it youre lost. THEY JUST SUCK BECOUSE U CANT CANCEL NOTHING SO UPSET WHIT THEM.
4/10
Reviewer: Michael
Date: 1/22/2009
I only wish I had read this before I accepted a "trial" 10day membership with the option (verbal) of phoning the salesperson and opting out. I did so only to discover charges against my credit card a month later. After phone messages and written requests for cancellation and a refund, I've got no response. Under NO circumstances should you consider even entering the building.
Reviewer: Michael
Date: 1/22/2009
I only wish I had read this before I accepted a "trial" 10day membership with the option (verbal) of phoning the salesperson and opting out. I did so only to discover charges against my credit card a month later. After phone messages and written requests for cancellation and a refund, I've got no response. Under NO circumstances should you consider even entering the building.
4/10
Reviewer: barb
Date: 1/21/2009
This place is awful. I didn`t sign a contract and nor will I ever. High pressure sales, sucky staff, they are still trying to call me. I even sent them an email which did no good with the company. They did not even respond.
I noticed someone said that all gyms do this. They dont. I had been gym searching for weeks and at NO point did i encounter anything like this. I am now a member of goodlife where the staff is courteous helpful and dilegent.
Reviewer: barb
Date: 1/21/2009
This place is awful. I didn`t sign a contract and nor will I ever. High pressure sales, sucky staff, they are still trying to call me. I even sent them an email which did no good with the company. They did not even respond.
I noticed someone said that all gyms do this. They dont. I had been gym searching for weeks and at NO point did i encounter anything like this. I am now a member of goodlife where the staff is courteous helpful and dilegent.
5/10
Reviewer: Mike
Date: 1/14/2009
Poor customer service. Lots of people in peak hours. Lack of guidance
Reviewer: Mike
Date: 1/14/2009
Poor customer service. Lots of people in peak hours. Lack of guidance
4/10
Reviewer: Sharon
Date: 1/14/2009
They are so pushy to the point where you have to tell them "STOP PLAYING GUILT GAMES AND STOP GIVING ME A SALES PITCH...this is what I want and if you can't give it to me fine." I'm not a rude person...but with them you have to be rude. The receptionists are idiots. They are too focused on chewing gum or painting their nails or playing with their hair than the serve customers. One girl is probably smart and the males are always working. The only saving grace this gym has is their wonderful maintenance staff who volunteer information about changes in classes or problems when they see the receptionists blatantly ignoring customers. I already have a cancellation notification prepared for 3 months before my contract expires they have to sign and awknowledge my letter too (one copy for them and one for me. HATE HATE HATE THIS GYM.
Reviewer: Sharon
Date: 1/14/2009
They are so pushy to the point where you have to tell them "STOP PLAYING GUILT GAMES AND STOP GIVING ME A SALES PITCH...this is what I want and if you can't give it to me fine." I'm not a rude person...but with them you have to be rude. The receptionists are idiots. They are too focused on chewing gum or painting their nails or playing with their hair than the serve customers. One girl is probably smart and the males are always working. The only saving grace this gym has is their wonderful maintenance staff who volunteer information about changes in classes or problems when they see the receptionists blatantly ignoring customers. I already have a cancellation notification prepared for 3 months before my contract expires they have to sign and awknowledge my letter too (one copy for them and one for me. HATE HATE HATE THIS GYM.
5/10
Reviewer: kally
Date: 12/28/2008
Thank you everyone for posting your complaints regarding this gym. I was thinking about going it there and seeing the facility. You have changed my mind. I will not be going there anytime soon.
Reviewer: kally
Date: 12/28/2008
Thank you everyone for posting your complaints regarding this gym. I was thinking about going it there and seeing the facility. You have changed my mind. I will not be going there anytime soon.
3/10
Reviewer: Gus
Date: 12/28/2008
Their new promo is illegal, you cannot advertize that people won a free cruise, and then make them join to get the prize.
Lets nail these guys.
Email your complaints to the link below
http://www.competitionbureau.gc.ca/eic/site/cbbc.nsf/frmeng/PJSH6X9KQY
Big fine for them, serves those guys right
Reviewer: Gus
Date: 12/28/2008
Their new promo is illegal, you cannot advertize that people won a free cruise, and then make them join to get the prize.
Lets nail these guys.
Email your complaints to the link below
http://www.competitionbureau.gc.ca/eic/site/cbbc.nsf/frmeng/PJSH6X9KQY
Big fine for them, serves those guys right
1/10
Reviewer: M
Date: 12/25/2008
DO NOT JOIN THIS GYM. DO NOT TAKE THEIR FREE TRIALS! DO NOT GIVE THEM ANY ID OR CREDIT CARD INFORMATION. THEY WILL EXTORT, DEFRAUD, THREATEN, PHYSICALLY ATTACK, STEAL YOUR MONEY AND RUIN YOUR LIFE! http://www.facebook.com/profile.php?id=750179707&v=feed&story_fbid=39311209707#/group.php?gid=6368482280
Reviewer: M
Date: 12/25/2008
DO NOT JOIN THIS GYM. DO NOT TAKE THEIR FREE TRIALS! DO NOT GIVE THEM ANY ID OR CREDIT CARD INFORMATION. THEY WILL EXTORT, DEFRAUD, THREATEN, PHYSICALLY ATTACK, STEAL YOUR MONEY AND RUIN YOUR LIFE! http://www.facebook.com/profile.php?id=750179707&v=feed&story_fbid=39311209707#/group.php?gid=6368482280
5/10
Reviewer: Amanda Blacktopp
Date: 12/22/2008
I hate this gym. My trainer was awesome, but the accounting done at this gym is brutal. It took 2.5 months to get back MY money!! Plus now they are still randomly taking MY money out of my accounts when they see fit. I havent been a member since May. I do not reccommend this gym at all!
Reviewer: Amanda Blacktopp
Date: 12/22/2008
I hate this gym. My trainer was awesome, but the accounting done at this gym is brutal. It took 2.5 months to get back MY money!! Plus now they are still randomly taking MY money out of my accounts when they see fit. I havent been a member since May. I do not reccommend this gym at all!
3/10
Reviewer: JG
Date: 12/21/2008
I've been going to extreme for about 3 years. The facilities are good, but as most have commented, the staff are horrible. Only now, when I actually needed some customer service do I see how terrible they really are. After a 30 minute argument about how "sometimes you have to work around what extreme needs" I told them that I will not be renewing my membership and left only to hear the sales rep call me an asshole to his buddy. Overall, the gym is pretty good, but I wouldn't recomend it purely because of the terrible staff
Reviewer: JG
Date: 12/21/2008
I've been going to extreme for about 3 years. The facilities are good, but as most have commented, the staff are horrible. Only now, when I actually needed some customer service do I see how terrible they really are. After a 30 minute argument about how "sometimes you have to work around what extreme needs" I told them that I will not be renewing my membership and left only to hear the sales rep call me an asshole to his buddy. Overall, the gym is pretty good, but I wouldn't recomend it purely because of the terrible staff
5/10
Reviewer: A.A
Date: 12/19/2008
Bitchy frontdesk staff and unfriendly trainers at Danforth location
Reviewer: A.A
Date: 12/19/2008
Bitchy frontdesk staff and unfriendly trainers at Danforth location
5/10
Reviewer: Natalia
Date: 12/12/2008
The worst customer service ever!!!
I decided to cancel fully paid personal trainings, they were absolutely useless. The coach wasn’t ready and I never got a program on a paper. He was joking all the time, instead of coaching me.
I received a change request receipt on Oct. 6, 2008 for a refund in the amount of $210.00.
It is written on the receipt that I should receive my refund within 15 days. It has now been more then 2 month and I have still not received my refund. I have called the office many times and they keep telling me the money should be coming soon just to try to get rid of me. The manager never returned my calls, and pretend like never got them (I really doubt it)
I’m very upset about the Thornhill location.
Never deal with manager by name Nathan! Lousy lier!
If the company can’t afford to return silly $210.00, what kind of management is it?
Another thing I hate about this club – it’s overcrowded!
So, sure enough, I cancelled my membership.
Reviewer: Natalia
Date: 12/12/2008
The worst customer service ever!!!
I decided to cancel fully paid personal trainings, they were absolutely useless. The coach wasn’t ready and I never got a program on a paper. He was joking all the time, instead of coaching me.
I received a change request receipt on Oct. 6, 2008 for a refund in the amount of $210.00.
It is written on the receipt that I should receive my refund within 15 days. It has now been more then 2 month and I have still not received my refund. I have called the office many times and they keep telling me the money should be coming soon just to try to get rid of me. The manager never returned my calls, and pretend like never got them (I really doubt it)
I’m very upset about the Thornhill location.
Never deal with manager by name Nathan! Lousy lier!
If the company can’t afford to return silly $210.00, what kind of management is it?
Another thing I hate about this club – it’s overcrowded!
So, sure enough, I cancelled my membership.
5/10
Reviewer: Gina
Date: 12/10/2008
I HATE THIS GYM. HORRIBLE SERVICE. SCAMED MY MONEY. I HATE THEM SO MUCH
Reviewer: Gina
Date: 12/10/2008
I HATE THIS GYM. HORRIBLE SERVICE. SCAMED MY MONEY. I HATE THEM SO MUCH
5/10
Reviewer: Joey
Date: 12/10/2008
The employee's who work at this gym are a bunch of clowns. When I went in to cancel at the Sheppard location they tried to make me wait for management to cancel my membership. I waited about 5 mins and noticed they were busy with eachother and not customers, so they make you wait thinking you may change your mind. So I went up to reception and said you guys have 2 options cause I can't wait here forever, either I fax my cancellation or you get someone to cancel it. She thought I didn't know my comsumer rights as per government which governs it, which are fax is sufficent along with proof of fax for cancellation. So some guy interogatted me wanting to know why I wanted to cancel, I simply said, cancel, I don't need to provide a reason, I'm within the 10 days cooling off period. He tried and he tried, he was didn't know the term frugle meant cause I Said to him that I changed my mind and don't want to pay $63/month, regardless if it's 3 months free.
What it comes down to, it's a company I don't want to deal with never again. I went to Yorkville Club, which is 1000x better and friendlier staff with no attitude.
Reviewer: Joey
Date: 12/10/2008
The employee's who work at this gym are a bunch of clowns. When I went in to cancel at the Sheppard location they tried to make me wait for management to cancel my membership. I waited about 5 mins and noticed they were busy with eachother and not customers, so they make you wait thinking you may change your mind. So I went up to reception and said you guys have 2 options cause I can't wait here forever, either I fax my cancellation or you get someone to cancel it. She thought I didn't know my comsumer rights as per government which governs it, which are fax is sufficent along with proof of fax for cancellation. So some guy interogatted me wanting to know why I wanted to cancel, I simply said, cancel, I don't need to provide a reason, I'm within the 10 days cooling off period. He tried and he tried, he was didn't know the term frugle meant cause I Said to him that I changed my mind and don't want to pay $63/month, regardless if it's 3 months free.
What it comes down to, it's a company I don't want to deal with never again. I went to Yorkville Club, which is 1000x better and friendlier staff with no attitude.
2/10
Reviewer: rsb44
Date: 12/9/2008
the worst, sleaziest gym ever. Their sales tactics are criminal and they don't even pretend like they care. Extreme Fitness is making Bowflex rich.
Reviewer: rsb44
Date: 12/9/2008
the worst, sleaziest gym ever. Their sales tactics are criminal and they don't even pretend like they care. Extreme Fitness is making Bowflex rich.
5/10
Reviewer: george
Date: 12/8/2008
I use go to Oxygen fit ness on the Danforth got really pissed off with all the TV's and music being played so fucking loud all the time even my trainer quit working there. Now thet it has been taken over by EXTREME FITNESS it 's even WORSE!!!
If you have spce at your house of appartment build your own work out exercise room and fucking forget about these "fitnees clubs" they all just want your money and attrct the most ingnorant rude idiots.
George
Reviewer: george
Date: 12/8/2008
I use go to Oxygen fit ness on the Danforth got really pissed off with all the TV's and music being played so fucking loud all the time even my trainer quit working there. Now thet it has been taken over by EXTREME FITNESS it 's even WORSE!!!
If you have spce at your house of appartment build your own work out exercise room and fucking forget about these "fitnees clubs" they all just want your money and attrct the most ingnorant rude idiots.
George
5/10
Reviewer: bill
Date: 12/5/2008
Reviewer: bill
Date: 12/5/2008
2/10
Reviewer: Reiner
Date: 11/28/2008
Got robed 2 time last year don't go to this place any time soon
Reviewer: Reiner
Date: 11/28/2008
Got robed 2 time last year don't go to this place any time soon
4/10
Reviewer: Allan
Date: 11/23/2008
Thornhill branch, men's showr, the shower heads are missing for 2 months and not replaced, the treadmills, the TV does not work,equpment does not get repaired, manager NEVER returns calls or deals with issues, unfrinedly stuaff.
Reviewer: Allan
Date: 11/23/2008
Thornhill branch, men's showr, the shower heads are missing for 2 months and not replaced, the treadmills, the TV does not work,equpment does not get repaired, manager NEVER returns calls or deals with issues, unfrinedly stuaff.
6/10
Reviewer: aaron
Date: 11/21/2008
extreem is a great gym! the people are fake but the payments are terrible! they double charged me only once! and even charged me after i cancelled! terrific! i would certainly recommend this gym to all the stupid fuckin retards out there who like to get legally scammed out of their money.
Reviewer: aaron
Date: 11/21/2008
extreem is a great gym! the people are fake but the payments are terrible! they double charged me only once! and even charged me after i cancelled! terrific! i would certainly recommend this gym to all the stupid fuckin retards out there who like to get legally scammed out of their money.
3/10
Reviewer: Avelino M. Bobadilla Jr.
Date: 11/19/2008
PLEASE DO NOT HAVE ANYTHING TO DO WITH EXTREME FITNESS!IT WILL BE VERY DIFFICULT TO GET ANY REFUND MONEY FROM THEM! I work with a company that has a corporate membership with them...so I thought they will not give me any hard time. I WAS DEAD WRONG! After my fifteen days trial, I told them that I do not want to be a member. They told me that everything was cancelled and taken cared of. The next thing I know, is that they have sent my workplace my application membership...so work, started deducting money from my pay stub. It was a good thing that after I have explained to my workplace that it was sent to them (my application) by mistake, as I cancelled my intent to be a member. MY SAVING GRACE IS THAT I DID NOT GIVE EXTREME FITNESS CLUB MY CREDIT CARD NUMBER...AS I HAVE BEEN WARNED BY A MULTITUDE OF PEOPLE THAT HAD A BAD EXPERIENCE WITH HOW BAD EXTREME FITNESS WITH GETTING YOUR MONEY AND NOT GETTING ANY CUSTOMER SERVICE TO HELP THEM OUT WHEN THEY ARE TRYING TO GET THEM TO STOP DEDUCTING MONEY FROM THEIR CREDIT CARDS! My ordeal started on June 2008...and I have been in touch with their corporate account employee, Ms. Marcie Perez but to this day (Nov. 18, 2008)...I still have to get a refund of my money. I WILL NOT RECOMMEND EXTREME FITNESS TO ANYONE! It was only because my workplace was able to quickly stop the deduction from my pay stub...that I have not been a victim to an ever continuing deduction of membership dues (even if I have not signed up for a membership with them).
Reviewer: Avelino M. Bobadilla Jr.
Date: 11/19/2008
PLEASE DO NOT HAVE ANYTHING TO DO WITH EXTREME FITNESS!IT WILL BE VERY DIFFICULT TO GET ANY REFUND MONEY FROM THEM! I work with a company that has a corporate membership with them...so I thought they will not give me any hard time. I WAS DEAD WRONG! After my fifteen days trial, I told them that I do not want to be a member. They told me that everything was cancelled and taken cared of. The next thing I know, is that they have sent my workplace my application membership...so work, started deducting money from my pay stub. It was a good thing that after I have explained to my workplace that it was sent to them (my application) by mistake, as I cancelled my intent to be a member. MY SAVING GRACE IS THAT I DID NOT GIVE EXTREME FITNESS CLUB MY CREDIT CARD NUMBER...AS I HAVE BEEN WARNED BY A MULTITUDE OF PEOPLE THAT HAD A BAD EXPERIENCE WITH HOW BAD EXTREME FITNESS WITH GETTING YOUR MONEY AND NOT GETTING ANY CUSTOMER SERVICE TO HELP THEM OUT WHEN THEY ARE TRYING TO GET THEM TO STOP DEDUCTING MONEY FROM THEIR CREDIT CARDS! My ordeal started on June 2008...and I have been in touch with their corporate account employee, Ms. Marcie Perez but to this day (Nov. 18, 2008)...I still have to get a refund of my money. I WILL NOT RECOMMEND EXTREME FITNESS TO ANYONE! It was only because my workplace was able to quickly stop the deduction from my pay stub...that I have not been a victim to an ever continuing deduction of membership dues (even if I have not signed up for a membership with them).
5/10
Reviewer: WOW
Date: 10/8/2008
Whoever thinks that they are paying less then $8 per each hour session with a personal trainer is obviously an idiot! lol
Someone made a good remark about an IQ test required for postings... here's a prime example.
Reviewer: WOW
Date: 10/8/2008
Whoever thinks that they are paying less then $8 per each hour session with a personal trainer is obviously an idiot! lol
Someone made a good remark about an IQ test required for postings... here's a prime example.
5/10
Reviewer: extremeripoff
Date: 10/8/2008
i became a member a little over a month ago and i regret it! i went to the gym due to some knee problems. the consultant gave me a PT program telling me that he will be giving me the best price possible. the way i understood it, i was gonna pay $300 for 40 sessions which i shall accumulate in 5 months. i said yes thinking id only be paying it for five months only to realize that i have to be paying it for a year!!!! i cant imagine paying 300 after 5 months but then again i take responsibilty for being so stupid. however, they have mislead me with the prcing as when i first signed up for the PT, i have not heard of them mentioning $75/session + tax with my PT. they also insisted on a nutrtionist which they didnt even care about in booking me in after i signed the contract. now, i want to stop the PT service as i realized ive been getting more emphasis to becoming the next lara croft than fixing my knee problems! grrrrr...... a complete joke i tell you..i can only hope that they cancel my PT contract and continue with my membership even if i dont have that much trust in them anymore..and by the way, there is less staff visibility which is kind of a shame as i expect them to be teaching newbies on how to use the equipments.
Reviewer: extremeripoff
Date: 10/8/2008
i became a member a little over a month ago and i regret it! i went to the gym due to some knee problems. the consultant gave me a PT program telling me that he will be giving me the best price possible. the way i understood it, i was gonna pay $300 for 40 sessions which i shall accumulate in 5 months. i said yes thinking id only be paying it for five months only to realize that i have to be paying it for a year!!!! i cant imagine paying 300 after 5 months but then again i take responsibilty for being so stupid. however, they have mislead me with the prcing as when i first signed up for the PT, i have not heard of them mentioning $75/session + tax with my PT. they also insisted on a nutrtionist which they didnt even care about in booking me in after i signed the contract. now, i want to stop the PT service as i realized ive been getting more emphasis to becoming the next lara croft than fixing my knee problems! grrrrr...... a complete joke i tell you..i can only hope that they cancel my PT contract and continue with my membership even if i dont have that much trust in them anymore..and by the way, there is less staff visibility which is kind of a shame as i expect them to be teaching newbies on how to use the equipments.
5/10
Reviewer: GWiz
Date: 10/5/2008
These comments are really interesting. I'm a happy member and really enjoy the clubs. I do feel they're a bit sleezy about being pushy but was expecting it when I went in. Gyms have been doing this for years, sales people get paid on comission. Getting people into a financially stressed situation sucks. But some of these people need to take responsibilty for themselves. My contract clearly states how long it is for so I don't understand how someone "accidentally" signs up for a year and not realize it. The "smart start" fitness test is a total scam designed to make you feel like you need training. Gyms have been doing this stuff for years, this is nothing new. If you don't want or can't afford training as an adult you CAN say no! Training with a good trainer is excellent, but remember it's in their best financial interest that you sign up.
Reviewer: GWiz
Date: 10/5/2008
These comments are really interesting. I'm a happy member and really enjoy the clubs. I do feel they're a bit sleezy about being pushy but was expecting it when I went in. Gyms have been doing this for years, sales people get paid on comission. Getting people into a financially stressed situation sucks. But some of these people need to take responsibilty for themselves. My contract clearly states how long it is for so I don't understand how someone "accidentally" signs up for a year and not realize it. The "smart start" fitness test is a total scam designed to make you feel like you need training. Gyms have been doing this stuff for years, this is nothing new. If you don't want or can't afford training as an adult you CAN say no! Training with a good trainer is excellent, but remember it's in their best financial interest that you sign up.
8/10
Reviewer: Naz
Date: 10/4/2008
Most of the people here are upset because they cannot cancel a contract that they signed and committed to. Maybe if people read the contract before signing, they wouldn't have these issues. There should be a mandatory IQ test to qualify for comment postings.
Reviewer: Naz
Date: 10/4/2008
Most of the people here are upset because they cannot cancel a contract that they signed and committed to. Maybe if people read the contract before signing, they wouldn't have these issues. There should be a mandatory IQ test to qualify for comment postings.
4/10
Reviewer: Cal
Date: 10/2/2008
The trainer that spoke with me was really rude and I live a fairly healthy lifestyle even sans a fitness center, but in his attempts to get me to sign up with a personal trainer and a nutritionist, he made me feel pretty awful. I rebounded quickly, but what a roided up XXXX he was. And thinking I signed up for three months (as that is what the girl led me to believe) I actually signed for a year. WONDERFUL!! I haven't even used it in the last month as I've been too tied up and today I find out that I have to pay them for the next 9 months... I am not impressed. They don't even give me the option to cancel, even after I went in a spoke with someone today... I am thinking on what to do as I just cannot afford the time and money right now and didn't think I would be faces with this fiasco... So frustrating. I do have a few ideas though. If YOU, yes YOU (reading this right now), are experiencing the same torment and anguish that I feel and signed up with the RICHMOND location, I think we could help each other. Please email me at c.sage@ymail.com. It is companies like this that corrupt our society, and for the sake of principal my contact (and yours?) must be canceled.
Reviewer: Cal
Date: 10/2/2008
The trainer that spoke with me was really rude and I live a fairly healthy lifestyle even sans a fitness center, but in his attempts to get me to sign up with a personal trainer and a nutritionist, he made me feel pretty awful. I rebounded quickly, but what a roided up XXXX he was. And thinking I signed up for three months (as that is what the girl led me to believe) I actually signed for a year. WONDERFUL!! I haven't even used it in the last month as I've been too tied up and today I find out that I have to pay them for the next 9 months... I am not impressed. They don't even give me the option to cancel, even after I went in a spoke with someone today... I am thinking on what to do as I just cannot afford the time and money right now and didn't think I would be faces with this fiasco... So frustrating. I do have a few ideas though. If YOU, yes YOU (reading this right now), are experiencing the same torment and anguish that I feel and signed up with the RICHMOND location, I think we could help each other. Please email me at c.sage@ymail.com. It is companies like this that corrupt our society, and for the sake of principal my contact (and yours?) must be canceled.
5/10
Reviewer: Happy Member
Date: 9/28/2008
I also workout at the Danforth Extreme Fitness. Been there since it was Oxygen. It definitely went through some rough times with the renovations when it first was bought by Extreme Fitness, but it's been good lately. Joseph also made a good point about the manager... his name is Tim, by the way. I've been going to health clubs for years, and it's absolutely true that the state of the club is in the manager's hands. I was having issues canceling my daughter's membership for 2 months, and getting a refund for unauthorized charges. It looked to be an honest clerical error, but trying to get it resolved was hell! Finally, the new manager Tim was able to solve my dilemma, and was very professional and courteous in the way that he handled it. I'm very happy with the end result. The club has also had many maintenance improvements since new management has arrived, and I'm anticipating more good things to come. Let's hope Tim manages to stick around for a while, as the turnover in these clubs is definitely "extreme".
Reviewer: Happy Member
Date: 9/28/2008
I also workout at the Danforth Extreme Fitness. Been there since it was Oxygen. It definitely went through some rough times with the renovations when it first was bought by Extreme Fitness, but it's been good lately. Joseph also made a good point about the manager... his name is Tim, by the way. I've been going to health clubs for years, and it's absolutely true that the state of the club is in the manager's hands. I was having issues canceling my daughter's membership for 2 months, and getting a refund for unauthorized charges. It looked to be an honest clerical error, but trying to get it resolved was hell! Finally, the new manager Tim was able to solve my dilemma, and was very professional and courteous in the way that he handled it. I'm very happy with the end result. The club has also had many maintenance improvements since new management has arrived, and I'm anticipating more good things to come. Let's hope Tim manages to stick around for a while, as the turnover in these clubs is definitely "extreme".
8/10
Reviewer: Joseph
Date: 9/27/2008
I've personally had an excellent experience at the Danforth location. Nice equipment, clean, and the manager(think his name was either Tim or Tom)seems to really make an effort to provide great customer service. Some of the salepeople are a little pushy, but the manager ended up talking to me, and setting me up on an excellent promotion. Once again, my first 2 weeks have been fantastic!
Reviewer: Joseph
Date: 9/27/2008
I've personally had an excellent experience at the Danforth location. Nice equipment, clean, and the manager(think his name was either Tim or Tom)seems to really make an effort to provide great customer service. Some of the salepeople are a little pushy, but the manager ended up talking to me, and setting me up on an excellent promotion. Once again, my first 2 weeks have been fantastic!
5/10
Reviewer: Emille
Date: 9/26/2008
Poor customer service for sure especially at the Thornhill location which is supposed to be the head office, but you can't speak with the incompetant person working in the office, you have to speak with the testosterone overdosed membership personel.
Reviewer: Emille
Date: 9/26/2008
Poor customer service for sure especially at the Thornhill location which is supposed to be the head office, but you can't speak with the incompetant person working in the office, you have to speak with the testosterone overdosed membership personel.
4/10
Reviewer: charles yoganathan
Date: 9/20/2008
Watch out for the scarborough location. Specially people named Randy whom like to think its his gym
Reviewer: charles yoganathan
Date: 9/20/2008
Watch out for the scarborough location. Specially people named Randy whom like to think its his gym
2/10
Reviewer: Sam
Date: 9/19/2008
OKAY TIME'S UP FOR THIS CLUB. LET'S START A CLASS ACTION. ANYONE INTERESTED? THERE ARE LAWYERS OUT THERE WHO WILL SUE THESE CLOWNS FOR US.
Reviewer: Sam
Date: 9/19/2008
OKAY TIME'S UP FOR THIS CLUB. LET'S START A CLASS ACTION. ANYONE INTERESTED? THERE ARE LAWYERS OUT THERE WHO WILL SUE THESE CLOWNS FOR US.
3/10
Reviewer: Class Action
Date: 9/13/2008
Steve DaCosta has been in this industry for a long time. He was a coowner of Premier Fitness, until a Class Action suit against Premier forced them to make concessions with the plaintiffs. So, he and his partners agreed that he'd leave Premier and start his own clubs spread the same scam to another geographic market. Lawsuits are public record. think about it approximately 5000 members per location X $49 base per month X 13 locations PLUS all the personal training fees = lotta money flowing into Steve DaCosta's pocket. Does Extreme Fitness really need to screw members who want to leave? Could he not spend some money to train better staff for customer service? We were screwed years ago by the multiyear membership scam by Premier where they signed up hundreds of members, then declared bankrupcy, then open the gym again, claiming different ownership. Members had to pay again, because, well, it wasn't the same owners. Why there hasn't been enough outrageus to start another class action suit is beyond me.
Reviewer: Class Action
Date: 9/13/2008
Steve DaCosta has been in this industry for a long time. He was a coowner of Premier Fitness, until a Class Action suit against Premier forced them to make concessions with the plaintiffs. So, he and his partners agreed that he'd leave Premier and start his own clubs spread the same scam to another geographic market. Lawsuits are public record. think about it approximately 5000 members per location X $49 base per month X 13 locations PLUS all the personal training fees = lotta money flowing into Steve DaCosta's pocket. Does Extreme Fitness really need to screw members who want to leave? Could he not spend some money to train better staff for customer service? We were screwed years ago by the multiyear membership scam by Premier where they signed up hundreds of members, then declared bankrupcy, then open the gym again, claiming different ownership. Members had to pay again, because, well, it wasn't the same owners. Why there hasn't been enough outrageus to start another class action suit is beyond me.
5/10
Reviewer: Dario
Date: 9/12/2008
north york location. Sketchy business practices and I was scammed out of 40 dollars for two months when a "Free Tryout" of an upgrade turned into extra fees without notification. I was not notified that I would be billed initially or ever.
Reviewer: Dario
Date: 9/12/2008
north york location. Sketchy business practices and I was scammed out of 40 dollars for two months when a "Free Tryout" of an upgrade turned into extra fees without notification. I was not notified that I would be billed initially or ever.
6/10
Reviewer: nicole johnson
Date: 9/11/2008
I entered the extreme fitness club with a flyer that promised no obligations and no excuses60 day, 16.00. This was my 1st time in any EF club. The sales consultant Cathy Tassone explained my options and I told her I'd like to try the club before committing to a membership. She and her boss Gordon Roblin lied to me about the promotion and said that I had to sign a one year contract. They then charged my credit card and tried to have me sign the contract agreeing to pay 96.00 per month beginning Nov 1st with a 1 year commitment. They told me this was my only option. I showed them the flyer and said that what they are telling me contradicts the promotion. Gordon told me he owned extreme fitness and that he knows what he was talking about. I asked Cathy to refund my credit card and cancel the contract. Cathy refused and then began yelling at me. She brought Gordon back over who said he didn't want my business at all if I wasn't going to sign a 1 year contract.
Reviewer: nicole johnson
Date: 9/11/2008
I entered the extreme fitness club with a flyer that promised no obligations and no excuses60 day, 16.00. This was my 1st time in any EF club. The sales consultant Cathy Tassone explained my options and I told her I'd like to try the club before committing to a membership. She and her boss Gordon Roblin lied to me about the promotion and said that I had to sign a one year contract. They then charged my credit card and tried to have me sign the contract agreeing to pay 96.00 per month beginning Nov 1st with a 1 year commitment. They told me this was my only option. I showed them the flyer and said that what they are telling me contradicts the promotion. Gordon told me he owned extreme fitness and that he knows what he was talking about. I asked Cathy to refund my credit card and cancel the contract. Cathy refused and then began yelling at me. She brought Gordon back over who said he didn't want my business at all if I wasn't going to sign a 1 year contract.
5/10
Reviewer: Holy Cow
Date: 9/8/2008
Almost every gym I've ever been to has a high pressure sales pitch. The $8 thing is a promotion! Do you think they could operate a facility only charging members $8 a month?
They are way more aggressive about the training thing than most places. I walked in to check out the promotion and was offered a "one time deal" of $56 a month that I had to sign then. It was a much better deal than I was paying at my Goodlife membership so I jumped on it. I skimmed the contract and signed. Was easy and didn't feel any pressure besides the usual BS of having to jump on the deal that would probably be the same for the next guy that walked in after me a week later. Like anything you an negotiate. Tell them a figure you paid at your last gym and lowball it and they'll make something that sounds appealing.
It seems that most of these posts are from people where English is a second language. Could it be that they prey more on "new Canadians" than others?
Depending on the location the staff seems fine to me. Some have been kinda snotty, but for the most part the staff at the Bloor location are really nice. That's my home gym and have been going there for a few months. They greet me and most know me by name. I'm pretty happy with my membership and enjoy working out. The front desk staff at the Danforth has been known to eye roll on occasion which sucks, but also somewhat amusing with the right frame of mind! Don't interrupt their personal conversations to ask for towles..they HATE that! But stuff like that is to be expected in a big company with several locations, the industry in general seems to employ it's fair share of eye rollers.
The contest box things you enetered have been going on for years. Bally, Goodlife all of them have done that since at least the early 80s so not sure where the big shock is there. You win some sort of trial membership that requires a tour which eventually leads to a contract being pushed in front of you. If it's a good deal jump on it, if not you can say no.
If you really feel like you've been cheated organizing a class action lawsuit isn't a bad idea. For the idiot who posted the you tube video, squeeling and dropping the Fbomb every 10th word really doesn't give you any credibility. I'm sure they cancelled your membership because you were so annoying. Then dropping dog poop in front of the building and stomping on it? You have much more serious issues in your life than Extreme Fitness.
Reviewer: Holy Cow
Date: 9/8/2008
Almost every gym I've ever been to has a high pressure sales pitch. The $8 thing is a promotion! Do you think they could operate a facility only charging members $8 a month?
They are way more aggressive about the training thing than most places. I walked in to check out the promotion and was offered a "one time deal" of $56 a month that I had to sign then. It was a much better deal than I was paying at my Goodlife membership so I jumped on it. I skimmed the contract and signed. Was easy and didn't feel any pressure besides the usual BS of having to jump on the deal that would probably be the same for the next guy that walked in after me a week later. Like anything you an negotiate. Tell them a figure you paid at your last gym and lowball it and they'll make something that sounds appealing.
It seems that most of these posts are from people where English is a second language. Could it be that they prey more on "new Canadians" than others?
Depending on the location the staff seems fine to me. Some have been kinda snotty, but for the most part the staff at the Bloor location are really nice. That's my home gym and have been going there for a few months. They greet me and most know me by name. I'm pretty happy with my membership and enjoy working out. The front desk staff at the Danforth has been known to eye roll on occasion which sucks, but also somewhat amusing with the right frame of mind! Don't interrupt their personal conversations to ask for towles..they HATE that! But stuff like that is to be expected in a big company with several locations, the industry in general seems to employ it's fair share of eye rollers.
The contest box things you enetered have been going on for years. Bally, Goodlife all of them have done that since at least the early 80s so not sure where the big shock is there. You win some sort of trial membership that requires a tour which eventually leads to a contract being pushed in front of you. If it's a good deal jump on it, if not you can say no.
If you really feel like you've been cheated organizing a class action lawsuit isn't a bad idea. For the idiot who posted the you tube video, squeeling and dropping the Fbomb every 10th word really doesn't give you any credibility. I'm sure they cancelled your membership because you were so annoying. Then dropping dog poop in front of the building and stomping on it? You have much more serious issues in your life than Extreme Fitness.
4/10
Reviewer: Xtreme Sucks
Date: 9/6/2008
After reading all the blogs about Extreme Fitness, I really hope that you (reader) will make the wise decision NOT TO get a membership. When I first went to the Sheppard location, the enrollement part was pretty easy. I needed a membership and they were selling one. No pressure. They then decided to sell me personal training sessions. I told the sales person, that I wasn't sure if I needed any as I was planning to work out with my husband. The sales person left the room and then entered the manager who bluntly asked me if I was afraid of my husband, if my husband made all the decisions... Needless to say that I was insulted and shocked by the comment. I was told that I could go to the Delisle location as it is close to me, but by the time I went they informed me that I needed to upgrade my membership to $100/month. So much happened since then that I just can't wait for 3 months to go by so that I can CANCEL... If you are reading because you already enrolled, then I feel your pain : )
Reviewer: Xtreme Sucks
Date: 9/6/2008
After reading all the blogs about Extreme Fitness, I really hope that you (reader) will make the wise decision NOT TO get a membership. When I first went to the Sheppard location, the enrollement part was pretty easy. I needed a membership and they were selling one. No pressure. They then decided to sell me personal training sessions. I told the sales person, that I wasn't sure if I needed any as I was planning to work out with my husband. The sales person left the room and then entered the manager who bluntly asked me if I was afraid of my husband, if my husband made all the decisions... Needless to say that I was insulted and shocked by the comment. I was told that I could go to the Delisle location as it is close to me, but by the time I went they informed me that I needed to upgrade my membership to $100/month. So much happened since then that I just can't wait for 3 months to go by so that I can CANCEL... If you are reading because you already enrolled, then I feel your pain : )
1/10
Reviewer: Doug
Date: 9/6/2008
Just got a call from Extreme fitness, 7:30pm Saturday. I've apparently won a 3 month trial, by allegedly filling out a card on the street. I've never filled out anything, it's another scam like marketing ploy.
Reviewer: Doug
Date: 9/6/2008
Just got a call from Extreme fitness, 7:30pm Saturday. I've apparently won a 3 month trial, by allegedly filling out a card on the street. I've never filled out anything, it's another scam like marketing ploy.
5/10
Reviewer: Ben
Date: 9/5/2008
Advertize a no obligation membership, but all the sales people refuse to sell it.I guess they do not get paid on these, so they just flat out lie to get you to sign there contract.
If you ever get caught in there trap just cancel your credit card or put a stop payment at the bank.(Better yet change bank accounts.)
Owned by americans now, so they will do anything to get your money.
The COO is Taso Papas
tasop@extremefitness.info
6472743709
CEO is Jim Solomon
jsolomon@falconheadcapital.com
Better yet email the real bosses in New york.
There all on the falconheadcapital.com website
We should do an email campaign to the head of falconhead David Moross
Tell them to go back to New York.
Reviewer: Ben
Date: 9/5/2008
Advertize a no obligation membership, but all the sales people refuse to sell it.I guess they do not get paid on these, so they just flat out lie to get you to sign there contract.
If you ever get caught in there trap just cancel your credit card or put a stop payment at the bank.(Better yet change bank accounts.)
Owned by americans now, so they will do anything to get your money.
The COO is Taso Papas
tasop@extremefitness.info
6472743709
CEO is Jim Solomon
jsolomon@falconheadcapital.com
Better yet email the real bosses in New york.
There all on the falconheadcapital.com website
We should do an email campaign to the head of falconhead David Moross
Tell them to go back to New York.
1/10
Reviewer: Anka
Date: 9/2/2008
I got a 3 month membership there because they had a special, just cancelled it today, wish I read this site because I had the exact same issues with them. Apparently the despite what was discussed the form I was slipped was a 9 month membership, they didn't refund me my deposit saying i breached the contract by canceling. Sales people are way money thirsty and will apparently say what ever they feel like. The one at yonge and eglinton has been renamed to the DUNFIELD CLUB different name same unfriendly douche bags! If you're getting a deal they're probably lying.
Reviewer: Anka
Date: 9/2/2008
I got a 3 month membership there because they had a special, just cancelled it today, wish I read this site because I had the exact same issues with them. Apparently the despite what was discussed the form I was slipped was a 9 month membership, they didn't refund me my deposit saying i breached the contract by canceling. Sales people are way money thirsty and will apparently say what ever they feel like. The one at yonge and eglinton has been renamed to the DUNFIELD CLUB different name same unfriendly douche bags! If you're getting a deal they're probably lying.
3/10
Reviewer: Charles Huang
Date: 9/1/2008
My Revenge Video for Extreme Fitness
http://www.youtube.com/watch?v=56ArAqck74A
Reviewer: Charles Huang
Date: 9/1/2008
My Revenge Video for Extreme Fitness
http://www.youtube.com/watch?v=56ArAqck74A
5/10
Reviewer: Ali
Date: 8/29/2008
Cons: I have a huge problem with extreme fitness (Thornhill) dumbells, barbells and disks are always scattered around. No staff is there to tidy it up. And members have no obligation to put their weights back in the place. You have to look for a weight you need for like 5 minutes until you find it somewhere in a corner and you have lost the energy that you had few minutes ago so you have to start over. Not enough benches is placed according to the high demand. Music absolutely sucks. They never ever put energetic music such as (trance, techno, hip hop, etc.) and the volume is too low. I can't believe they put Akon music sometimes which is really slow and makes you sleep. Ventilation is not good at all. I do a lot of cardio besides my freeweight workout. Sometimes i feel i want to choke up due to the lack of fresh air (oxygen!), Mirrors have ridiculosly thick frames so you cant see yourself at all if you stand in front of the gap between two mirrors.
Pros: State of the art equipments, no garbage on the floor. It does not smell. nice and clean swimming pool
I have been going to this gym for more than a year and I plan to change my gym AS SOON AS my contract is over
Reviewer: Ali
Date: 8/29/2008
Cons: I have a huge problem with extreme fitness (Thornhill) dumbells, barbells and disks are always scattered around. No staff is there to tidy it up. And members have no obligation to put their weights back in the place. You have to look for a weight you need for like 5 minutes until you find it somewhere in a corner and you have lost the energy that you had few minutes ago so you have to start over. Not enough benches is placed according to the high demand. Music absolutely sucks. They never ever put energetic music such as (trance, techno, hip hop, etc.) and the volume is too low. I can't believe they put Akon music sometimes which is really slow and makes you sleep. Ventilation is not good at all. I do a lot of cardio besides my freeweight workout. Sometimes i feel i want to choke up due to the lack of fresh air (oxygen!), Mirrors have ridiculosly thick frames so you cant see yourself at all if you stand in front of the gap between two mirrors.
Pros: State of the art equipments, no garbage on the floor. It does not smell. nice and clean swimming pool
I have been going to this gym for more than a year and I plan to change my gym AS SOON AS my contract is over
4/10
Reviewer: bob
Date: 8/20/2008
Garbage
Complain to falconheadcapital.com who own this garbage
Reviewer: bob
Date: 8/20/2008
Garbage
Complain to falconheadcapital.com who own this garbage
4/10
Reviewer: john
Date: 8/20/2008
Forget Extreme fitness.. Im at the Danforth location.. staff is plain rude.. if you have a problem forget it no one will give you the time of day. Staff intelligence = sponge.. they try to get you to go for trainers its a total scam so watch it.. they will always tell you you are out of shape and you need a trainer ! $$ This club will some day appear on an investigative journalism show. out of ten? I give it a 3
Reviewer: john
Date: 8/20/2008
Forget Extreme fitness.. Im at the Danforth location.. staff is plain rude.. if you have a problem forget it no one will give you the time of day. Staff intelligence = sponge.. they try to get you to go for trainers its a total scam so watch it.. they will always tell you you are out of shape and you need a trainer ! $$ This club will some day appear on an investigative journalism show. out of ten? I give it a 3
5/10
Reviewer: gog
Date: 8/9/2008
fraudulent advertising, extremely rude staff, good facilities but not worth the shit you'll have to go through. stay away.
Reviewer: gog
Date: 8/9/2008
fraudulent advertising, extremely rude staff, good facilities but not worth the shit you'll have to go through. stay away.
7/10
Reviewer: Mark
Date: 8/3/2008
Purchased a multiple location plan. Danforth location shined through never ending remodeling and related dirt, overcrowded workout floor, and somewhat unfriendly staff/personal trainer (to be fair: not all suffer from a attitude problem ;). However, quality of machines and freeweights is good. Location on Richmond is excellent. Staff and personal trainer need a occasional reminder that here as well with the right attitude this place can be a lot of fun.
Reviewer: Mark
Date: 8/3/2008
Purchased a multiple location plan. Danforth location shined through never ending remodeling and related dirt, overcrowded workout floor, and somewhat unfriendly staff/personal trainer (to be fair: not all suffer from a attitude problem ;). However, quality of machines and freeweights is good. Location on Richmond is excellent. Staff and personal trainer need a occasional reminder that here as well with the right attitude this place can be a lot of fun.
1/10
Reviewer: Abbas
Date: 7/18/2008
Here is an issue I currently have with Extreme and yet, they still billed my friend for my "new" membership:
July 15, 2008
Dear Trevor A. Pattison,
On July 3, 2008, I attended the Extreme Fitness Pickering location as a guest. I went with a friend of mine who had a guest pass for me. Ross from Extreme Fitness advised me that since I did not have any identification with me, I had to sign up for a membership which I would then be able to cancel. He implied that I could not attend the facility as a guest without I.D. and coerced me into signing a membership. When I look back, I find it bizarre that I had to sign up for a membership and could not attend as a guest only because I did not have any identification with me. How can an individual join the club without identification, but not attend as a guest without identification?
I went back to the club on July 8, 2008 to either cancel my membership or have the club match an offer the downtown club was offering me through my employer. They were willing to match the offer, however, I could not complete my visit at the time, since my son (who was with me) was not doing well and I had to leave. Ross from Extreme Fitness advised that I could come back and make my decision within a week.
I faxed a copy of the contract to my lawyer and then returned to Extreme Fitness in Pickering on July 14, 2008 with my decision to cancel. I discovered that I am not in an appropriate financial position to join a fitness club, as well as being pregnant and discovering some personal complications I have. I spoke to Ross at Extreme Fitness who advised me that I am too late to cancel, which contradicted what he had told me on July 8, 2008. I then spoke to Trevor, a Manager at Extreme who also advised me that I was unable to cancel. Finally, Trevor said that he would talk to the head office and get back to me. After I left the club, I discovered that an Extreme Fitness staff member had altered the date at the bottom of the contract. Initially, there was no date, and it only indicated “July 08”. Someone from Extreme Fitness had added the number “3” in between on my copy. I was fortunate enough that my lawyer has the original copy with “July 08” written on it.
I am very disappointed and find it unfair that I was coerced into signing a membership when I only came to attend as a guest (I had a guest pass, came with a member, but did not bring any identification). I was also given contradictory information from an Extreme Fitness staff member when I tried to cancel. In addition, without my knowledge, an Extreme Fitness staff member altered my copy of the contract on July 14, 2008.
I am requesting once again that you cancel my membership effective immediately and provide written confirmation. If you decide otherwise, I will have no choice but to pursue this issue further.
Reviewer: Abbas
Date: 7/18/2008
Here is an issue I currently have with Extreme and yet, they still billed my friend for my "new" membership:
July 15, 2008
Dear Trevor A. Pattison,
On July 3, 2008, I attended the Extreme Fitness Pickering location as a guest. I went with a friend of mine who had a guest pass for me. Ross from Extreme Fitness advised me that since I did not have any identification with me, I had to sign up for a membership which I would then be able to cancel. He implied that I could not attend the facility as a guest without I.D. and coerced me into signing a membership. When I look back, I find it bizarre that I had to sign up for a membership and could not attend as a guest only because I did not have any identification with me. How can an individual join the club without identification, but not attend as a guest without identification?
I went back to the club on July 8, 2008 to either cancel my membership or have the club match an offer the downtown club was offering me through my employer. They were willing to match the offer, however, I could not complete my visit at the time, since my son (who was with me) was not doing well and I had to leave. Ross from Extreme Fitness advised that I could come back and make my decision within a week.
I faxed a copy of the contract to my lawyer and then returned to Extreme Fitness in Pickering on July 14, 2008 with my decision to cancel. I discovered that I am not in an appropriate financial position to join a fitness club, as well as being pregnant and discovering some personal complications I have. I spoke to Ross at Extreme Fitness who advised me that I am too late to cancel, which contradicted what he had told me on July 8, 2008. I then spoke to Trevor, a Manager at Extreme who also advised me that I was unable to cancel. Finally, Trevor said that he would talk to the head office and get back to me. After I left the club, I discovered that an Extreme Fitness staff member had altered the date at the bottom of the contract. Initially, there was no date, and it only indicated “July 08”. Someone from Extreme Fitness had added the number “3” in between on my copy. I was fortunate enough that my lawyer has the original copy with “July 08” written on it.
I am very disappointed and find it unfair that I was coerced into signing a membership when I only came to attend as a guest (I had a guest pass, came with a member, but did not bring any identification). I was also given contradictory information from an Extreme Fitness staff member when I tried to cancel. In addition, without my knowledge, an Extreme Fitness staff member altered my copy of the contract on July 14, 2008.
I am requesting once again that you cancel my membership effective immediately and provide written confirmation. If you decide otherwise, I will have no choice but to pursue this issue further.
1/10
Reviewer: Oswaldo
Date: 7/13/2008
A most people says, once they get your credit card you are done, they charge you even if you cancel, and treat you very bad all the time, in other words: THE WORST GYM IN TORONTO, keep away you and your buddies from this scam.
Reviewer: Oswaldo
Date: 7/13/2008
A most people says, once they get your credit card you are done, they charge you even if you cancel, and treat you very bad all the time, in other words: THE WORST GYM IN TORONTO, keep away you and your buddies from this scam.
1/10
Reviewer:
Date: 7/7/2008
Extreme Fitness is the worst company I have dealt with. I was mislead by their ads of "NO CONTRACTS" and $8 a month. In fact they automatically gave me a one year contract and the $8 was for only the first 2 months.
I am in the process of suing this company in small claims and could use stories of other people being mislead by this company. If you can email me your complaints I would appreciate it. Maybe if I win the case you could use this as an agruement in your own fight with them. Please email me at jamesbrandon@inbox.com
Reviewer:
Date: 7/7/2008
Extreme Fitness is the worst company I have dealt with. I was mislead by their ads of "NO CONTRACTS" and $8 a month. In fact they automatically gave me a one year contract and the $8 was for only the first 2 months.
I am in the process of suing this company in small claims and could use stories of other people being mislead by this company. If you can email me your complaints I would appreciate it. Maybe if I win the case you could use this as an agruement in your own fight with them. Please email me at jamesbrandon@inbox.com
5/10
Reviewer: Workout
Date: 6/28/2008
I agree with many of the comments about the sales (very very aggressive) and management (unfriendly). However, having recently switched recently to EF, from a high end downtown gym that I attended for many years, I can say that gyms do tend to be staffed with snooty (because they are typically very fit and good looking) types that's what you get.
I now attend the Wellington and have trainer there (he's great). The constant renos do suck but having endured over a year of renos at my other gym that's the the world works. The Wellington is close to my work, has the classes I want I go in, work out and get on with my life.
On the weekends I go to the Richmond and I must say that is truly one of the most BEAUTIFUL gyms I have ever seen. The vibe is great (very urban downtown not for everyone).
I guess if one is a novice getting the very first ever gym membership, EF is NOT the place to go try Good Life which is much more down to earth and an "everyman" gym (my husband goes).
EF are for those who know their way around a gym, are purely there to get in, get out, not there to expect a great "social experience" / "warm huggies" with the staff and share life stories.
DEFINITELY not for those who need a lot of hand holding.
Reviewer: Workout
Date: 6/28/2008
I agree with many of the comments about the sales (very very aggressive) and management (unfriendly). However, having recently switched recently to EF, from a high end downtown gym that I attended for many years, I can say that gyms do tend to be staffed with snooty (because they are typically very fit and good looking) types that's what you get.
I now attend the Wellington and have trainer there (he's great). The constant renos do suck but having endured over a year of renos at my other gym that's the the world works. The Wellington is close to my work, has the classes I want I go in, work out and get on with my life.
On the weekends I go to the Richmond and I must say that is truly one of the most BEAUTIFUL gyms I have ever seen. The vibe is great (very urban downtown not for everyone).
I guess if one is a novice getting the very first ever gym membership, EF is NOT the place to go try Good Life which is much more down to earth and an "everyman" gym (my husband goes).
EF are for those who know their way around a gym, are purely there to get in, get out, not there to expect a great "social experience" / "warm huggies" with the staff and share life stories.
DEFINITELY not for those who need a lot of hand holding.
4/10
Reviewer: John
Date: 6/23/2008
Staff are not helpful, almost confrontational. Equipement at the Yonge & Eglinton facility is only mediocore, although renovations are supposed to improve it.
Reviewer: John
Date: 6/23/2008
Staff are not helpful, almost confrontational. Equipement at the Yonge & Eglinton facility is only mediocore, although renovations are supposed to improve it.
4/10
Reviewer: nkma
Date: 6/20/2008
Handed out 10 day pass, but didn't let me have 1 single excersize. Tried to push to give them credit card without reading the agreement first. Extremely pushy sales. If you are really interested, negotiate until they sweat out. PRice can go from 129/mo to under 40! Even if they give you lowest rate, do not signe until let you try the club and you see yourself how it is.
Reviewer: nkma
Date: 6/20/2008
Handed out 10 day pass, but didn't let me have 1 single excersize. Tried to push to give them credit card without reading the agreement first. Extremely pushy sales. If you are really interested, negotiate until they sweat out. PRice can go from 129/mo to under 40! Even if they give you lowest rate, do not signe until let you try the club and you see yourself how it is.
3/10
Reviewer: Sandra
Date: 6/11/2008
The Wellington Location is a disaster. the renovation they are now undergoing is completely mismanaged first aerobics classes were held in a dimly lit and hot squash court (only about 50% of the usual attendees could fit) and now there have been no ladies showers for the past 6 weeks and these are at least 2 weeks behind schedule, with no notice given for the continued delays. They have offered little in terms of members' compensation for lack of services, and this is certainly not what we are paying for, but they still take our money. All the while, they countinue to 'tour' around new prospective members, in the middle of drywall dust and a construction site. Membership freezes are now offered (in the very last week), but this does nothing unless you want to find another gym for a week, which is pretty impractical. They should rebate us the monthly fee, as we continue to suffer through this renovation.
Staff are illinformed and not helpful throughout this process. My emails to head office are not returned.
Interestly, the Club Managers' business card was 'missing' from the other business cards at the front desk.
Reviewer: Sandra
Date: 6/11/2008
The Wellington Location is a disaster. the renovation they are now undergoing is completely mismanaged first aerobics classes were held in a dimly lit and hot squash court (only about 50% of the usual attendees could fit) and now there have been no ladies showers for the past 6 weeks and these are at least 2 weeks behind schedule, with no notice given for the continued delays. They have offered little in terms of members' compensation for lack of services, and this is certainly not what we are paying for, but they still take our money. All the while, they countinue to 'tour' around new prospective members, in the middle of drywall dust and a construction site. Membership freezes are now offered (in the very last week), but this does nothing unless you want to find another gym for a week, which is pretty impractical. They should rebate us the monthly fee, as we continue to suffer through this renovation.
Staff are illinformed and not helpful throughout this process. My emails to head office are not returned.
Interestly, the Club Managers' business card was 'missing' from the other business cards at the front desk.
2/10
Reviewer: Debbie
Date: 6/4/2008
This is the absolute worst gym ever. I was a member of a Bally's before, that was taken over by Extreme... Their mass advertising campaigns have the gym very overcrowded... It's difficult to get a locker or a machine after work hours. I feel completely ripped off.
Reviewer: Debbie
Date: 6/4/2008
This is the absolute worst gym ever. I was a member of a Bally's before, that was taken over by Extreme... Their mass advertising campaigns have the gym very overcrowded... It's difficult to get a locker or a machine after work hours. I feel completely ripped off.
4/10
Reviewer: Tom
Date: 5/20/2008
I have quite a bit of experience with gyms, and Extreme Fitness is the worst by far. The quality of the machines is but a small part of a gym. A good gym should have customer service, who can give you a detailed description of their plans. I did not recieve that. First off, They tried to lure me into a contract with a "prize" offer. The prize happened to be 4 free months, after which I "only" pay $96 a month!! $96!
The rep was really pushy too.
After all that, the rep had the nerve to take away my 10 day pass, telling me it is only valid for 10 days AFTER you sign a contract!
I am thinking of creating a website warning people of Extreme Fitness. This gym is bad news, and I am ashamed that so many great gyms are now Extreme Fitness.
Reviewer: Tom
Date: 5/20/2008
I have quite a bit of experience with gyms, and Extreme Fitness is the worst by far. The quality of the machines is but a small part of a gym. A good gym should have customer service, who can give you a detailed description of their plans. I did not recieve that. First off, They tried to lure me into a contract with a "prize" offer. The prize happened to be 4 free months, after which I "only" pay $96 a month!! $96!
The rep was really pushy too.
After all that, the rep had the nerve to take away my 10 day pass, telling me it is only valid for 10 days AFTER you sign a contract!
I am thinking of creating a website warning people of Extreme Fitness. This gym is bad news, and I am ashamed that so many great gyms are now Extreme Fitness.
5/10
Reviewer: RM
Date: 5/18/2008
Yonge/Sheppard over sold. Now they will not rent small lockerettes because they want people to use them as all the regular lockers are filled daily. (You can't go if you have a suit). If all the lockers are used imagine how busy the floor is...
Reviewer: RM
Date: 5/18/2008
Yonge/Sheppard over sold. Now they will not rent small lockerettes because they want people to use them as all the regular lockers are filled daily. (You can't go if you have a suit). If all the lockers are used imagine how busy the floor is...
1/10
Reviewer: James
Date: 5/16/2008
Extreme Fitness is the worst company I have ever dealt with. They mislead people by saying that the offer $8 memberships and no contracts when in fact this is not true.
I was mislead into signing a one year contract. I have made complaints to various government agencies and my credit card company and Extreme Fitness has lied to them to cover up their deceptions.
Reviewer: James
Date: 5/16/2008
Extreme Fitness is the worst company I have ever dealt with. They mislead people by saying that the offer $8 memberships and no contracts when in fact this is not true.
I was mislead into signing a one year contract. I have made complaints to various government agencies and my credit card company and Extreme Fitness has lied to them to cover up their deceptions.
4/10
Reviewer: Benjamin
Date: 5/14/2008
Reviewer: Benjamin
Date: 5/14/2008
5/10
Reviewer: Benjamin
Date: 5/14/2008
Reviewer: Benjamin
Date: 5/14/2008
7/10
Reviewer: Nicole
Date: 5/12/2008
I went to the extreme fitness and John and Richmond. The fitness assessment is a nightmare. I thought the assessment was to build a work out program, but rather it is to sell you private training sessions. I told them that I was on weight watchers and he told me that it is not a program for active people. Hey buddy, I lost 15 lbs and I am very active. He made me feel that I was a 300 lbs women, but I was only 8 lbs overweight. He insisted that I needed 56 sessions in order to reach my goals. He sent me to another person to discuss price and both them were talking about me in the third person and completely ignoring my existence. It was like,hey guys, I am in the room. The next day I cancelled my membership. Bad karma and negative environment. I prefer to give my money to the YMCA.
Reviewer: Nicole
Date: 5/12/2008
I went to the extreme fitness and John and Richmond. The fitness assessment is a nightmare. I thought the assessment was to build a work out program, but rather it is to sell you private training sessions. I told them that I was on weight watchers and he told me that it is not a program for active people. Hey buddy, I lost 15 lbs and I am very active. He made me feel that I was a 300 lbs women, but I was only 8 lbs overweight. He insisted that I needed 56 sessions in order to reach my goals. He sent me to another person to discuss price and both them were talking about me in the third person and completely ignoring my existence. It was like,hey guys, I am in the room. The next day I cancelled my membership. Bad karma and negative environment. I prefer to give my money to the YMCA.
7/10
Reviewer: Nicole
Date: 5/12/2008
The fitness assessment is a nightmare. I though the assessment was to build a work out program, but rather it is to sell you private training sessions. I told them that I was on weight watchers and he told me that it is not a program for active people. Hey buddy, I lost 15 lbs and I am very active. He made me feel that I was a 300 lbs women, but I was only 8 lbs overweight. He insisted that I need 56 sessions in order to reach my goals. They send me to another person to discuss price and both them are talking about me in the third person and completely ignoring my position. The next day I cancelled my membership. Bad karma and negative environment. I prefer to give my money to the YMCA.
Reviewer: Nicole
Date: 5/12/2008
The fitness assessment is a nightmare. I though the assessment was to build a work out program, but rather it is to sell you private training sessions. I told them that I was on weight watchers and he told me that it is not a program for active people. Hey buddy, I lost 15 lbs and I am very active. He made me feel that I was a 300 lbs women, but I was only 8 lbs overweight. He insisted that I need 56 sessions in order to reach my goals. They send me to another person to discuss price and both them are talking about me in the third person and completely ignoring my position. The next day I cancelled my membership. Bad karma and negative environment. I prefer to give my money to the YMCA.
1/10
Reviewer: George Liu
Date: 5/9/2008
A CLASS ACTION SUIT IS NEEDED. They fraud me big time. They trick you to sign up for training session by telling you can cancel at any time, and forget to mention all the contract that is hidden behind the page. When you want to cancel, they just make you wait for a hour then tell you you can cancel but you still have to pay the remaining amount!!!!!! We need a class action suit to bring the company down.
Reviewer: George Liu
Date: 5/9/2008
A CLASS ACTION SUIT IS NEEDED. They fraud me big time. They trick you to sign up for training session by telling you can cancel at any time, and forget to mention all the contract that is hidden behind the page. When you want to cancel, they just make you wait for a hour then tell you you can cancel but you still have to pay the remaining amount!!!!!! We need a class action suit to bring the company down.
6/10
Reviewer: kevin
Date: 5/7/2008
EXTREME FITNESS is an EXTREME SCAM!
the front counter girls are B*TCHS..rude as shit...trying to get a hold of someone there is like trying to call a celeb. sooo god dam nice wen you sign up..they feed you all the crap ..say some nice shit..they got 2 trainers talking to you saying "we will work around your sced. your avail when you are"..."you can cancel at any time" .."what ever you feel comfertable with"...ALLL LIESS...i dont mind paying close to $100.00 even though it breaks the bank and hurts wen i see the transaction every month...but then they start charging me close to 500$ for a trainer they never even told me about or even contacted me to set time or anything for... when i go to tell them i dont want a trainer they say sorry you signed for it..cant help you!...im willing to just give them they 500$ without even getting the trianer so they stop taking money from my account for the trainer but they say sorry were taking it all year!...when i asked for a head office number ...they refuse to give it to me...they say they are the head office...nothing bigger then them...ALL SO F*KEN RUDE.....im tryin anything to get out of there !!! if any1 got ideads please let me know!!
Reviewer: kevin
Date: 5/7/2008
EXTREME FITNESS is an EXTREME SCAM!
the front counter girls are B*TCHS..rude as shit...trying to get a hold of someone there is like trying to call a celeb. sooo god dam nice wen you sign up..they feed you all the crap ..say some nice shit..they got 2 trainers talking to you saying "we will work around your sced. your avail when you are"..."you can cancel at any time" .."what ever you feel comfertable with"...ALLL LIESS...i dont mind paying close to $100.00 even though it breaks the bank and hurts wen i see the transaction every month...but then they start charging me close to 500$ for a trainer they never even told me about or even contacted me to set time or anything for... when i go to tell them i dont want a trainer they say sorry you signed for it..cant help you!...im willing to just give them they 500$ without even getting the trianer so they stop taking money from my account for the trainer but they say sorry were taking it all year!...when i asked for a head office number ...they refuse to give it to me...they say they are the head office...nothing bigger then them...ALL SO F*KEN RUDE.....im tryin anything to get out of there !!! if any1 got ideads please let me know!!
4/10
Reviewer: Gym Enthusiast
Date: 5/7/2008
Only my personal experience, but let's just say my girlfriend and I used to both work out here, now we work out somewhere else.
Parking after work: Add at least 15 mins to your workout
Trying to get out of the parking lot: Add at least 5 mins to your workout
Wait time for signing up: Under 5 mins
Wait time to cancel: Over 2 or 3 weeks. "Must be with the person you signed up with", appears to be at their convenience as well, b/c if "they're not in" for any reason, you can't cancel
Wait time for machines: If you're waiting just to park, I don't think I have to elaborate here
Price: Overpriced for what you're getting
Experience: Would not even bother trying it out again even though they're offering one month free to Metropass holders. More of a place to socialize than workout.
Reviewer: Gym Enthusiast
Date: 5/7/2008
Only my personal experience, but let's just say my girlfriend and I used to both work out here, now we work out somewhere else.
Parking after work: Add at least 15 mins to your workout
Trying to get out of the parking lot: Add at least 5 mins to your workout
Wait time for signing up: Under 5 mins
Wait time to cancel: Over 2 or 3 weeks. "Must be with the person you signed up with", appears to be at their convenience as well, b/c if "they're not in" for any reason, you can't cancel
Wait time for machines: If you're waiting just to park, I don't think I have to elaborate here
Price: Overpriced for what you're getting
Experience: Would not even bother trying it out again even though they're offering one month free to Metropass holders. More of a place to socialize than workout.
1/10
Reviewer: BX
Date: 5/4/2008
Sigh...I just fell into the trap........I want to cancel my membership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.....don't know if they will alow me to do it....so terrible after seeing this..I wish I had read those before.....so regretful
Reviewer: BX
Date: 5/4/2008
Sigh...I just fell into the trap........I want to cancel my membership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.....don't know if they will alow me to do it....so terrible after seeing this..I wish I had read those before.....so regretful
4/10
Reviewer: Jimmy
Date: 5/2/2008
Management is BRUTAL, so many tricks to get you into the club and give them money. Stay away.
Reviewer: Jimmy
Date: 5/2/2008
Management is BRUTAL, so many tricks to get you into the club and give them money. Stay away.
4/10
Reviewer: manpreet
Date: 4/29/2008
PLEASE PLEASE READ THE ABOV posts. I did not and now regret it. The gym is ok, I've seen better, but the real drawback are the contracts. I repeatedly told them I was only going to use the gym for a few months, as I was moving. They said it wouldn't be a problem, no fees, no charges. I go to them to let them know of my move date and voila! I have a ridiculus bill to pay! And then the hassel of getting out was a completely different story. Ontop of that they are ripping me off by two weeks for the the last month but making me pay full price. How the Hell are they even allowed to get away with this stuff....I am seriously complaing to the gov about bad business practice.
Reviewer: manpreet
Date: 4/29/2008
PLEASE PLEASE READ THE ABOV posts. I did not and now regret it. The gym is ok, I've seen better, but the real drawback are the contracts. I repeatedly told them I was only going to use the gym for a few months, as I was moving. They said it wouldn't be a problem, no fees, no charges. I go to them to let them know of my move date and voila! I have a ridiculus bill to pay! And then the hassel of getting out was a completely different story. Ontop of that they are ripping me off by two weeks for the the last month but making me pay full price. How the Hell are they even allowed to get away with this stuff....I am seriously complaing to the gov about bad business practice.
5/10
Reviewer: Matt
Date: 4/24/2008
Extreme fitness has had lots of bad reviews and here is one more. Their shady business practices seem to have caught up with them and people are taking notice.
Reviewer: Matt
Date: 4/24/2008
Extreme fitness has had lots of bad reviews and here is one more. Their shady business practices seem to have caught up with them and people are taking notice.
7/10
Reviewer: Rick B
I've been going to Extreme Fitness now for a little over 2 months and I have very little in the way of complaints. The only real problem is the current state of renovations at the Dunfield location (Eglinton & Yonge). The changeroom was moved to a studio but there are no shower facilities available. So I've been going to Bay & Bloor since the beginning of the month.
There's no problem with the place, I get extra towels with no hassle, the machines are available and there are plenty of free weights. The main problem there is the weights are always mixed up but that's minor.
I will say it's a little more expensive than I had hoped, but how much is your health actually worth to you?
Reviewer: Rick B
I've been going to Extreme Fitness now for a little over 2 months and I have very little in the way of complaints. The only real problem is the current state of renovations at the Dunfield location (Eglinton & Yonge). The changeroom was moved to a studio but there are no shower facilities available. So I've been going to Bay & Bloor since the beginning of the month.
There's no problem with the place, I get extra towels with no hassle, the machines are available and there are plenty of free weights. The main problem there is the weights are always mixed up but that's minor.
I will say it's a little more expensive than I had hoped, but how much is your health actually worth to you?
5/10
Reviewer: Dora Jimenez
There is an outside info: No annual contract, No hiding fees!!!!????? What??? they push you to sign a hinding fees of many hours training, without telling you, and then they push you to sign an annual contract, with three months for free!!?? WOW and if you want to leave, guess what , you already sign and you have to pay . We need a Class action, please e-mail me we have to demonstrate that they cannot go away to rip off more people. Its a hassle, its too expensive,and they LIE to You. They want to exercise your POCKET!!!!!
We have to complain with the trainers collegue or association. What they do do get certification? How they can become such a rip off people. if I go to a massage therapist they disclose their fees. Its ilegal and we are not obligued to pay, because its illegal not to disclose when they are making you to sign a contract. My husband joined and they lie to him. LET'S UNITED AND DO A LAW SUIT.
Reviewer: Dora Jimenez
There is an outside info: No annual contract, No hiding fees!!!!????? What??? they push you to sign a hinding fees of many hours training, without telling you, and then they push you to sign an annual contract, with three months for free!!?? WOW and if you want to leave, guess what , you already sign and you have to pay . We need a Class action, please e-mail me we have to demonstrate that they cannot go away to rip off more people. Its a hassle, its too expensive,and they LIE to You. They want to exercise your POCKET!!!!!
We have to complain with the trainers collegue or association. What they do do get certification? How they can become such a rip off people. if I go to a massage therapist they disclose their fees. Its ilegal and we are not obligued to pay, because its illegal not to disclose when they are making you to sign a contract. My husband joined and they lie to him. LET'S UNITED AND DO A LAW SUIT.
8/10
Reviewer: Steph
I signed up at the Dunfield location and it's absolutely beautiful! I have never had a problem with any of the staff and eqipment is always free.
I also work out at the North York location and i was shocked when i read all the complaints about the gym. The bathrooms are a normal size for a stall and the equipment is up-to-date. Before i signed my contract I made sure to READ it! If there is something that you were not sure about in the contract you say something BEFORE you sign it NOT after. Anyone who has been a member at any gym knows that no promotion last forever, and thats exactly what it is, A PROMOTION!! If you've seen the size of the gym there is no way they would be able to keep the gym as a nice as it is and the machines up to date. Whenever i've had any issues sometimes i've had to wait for staff to be free but given if you go ask for help at the busiest time of the day it will be harder to get service right away. I have personal training as well and they customize the package for something that the client wants. Its not just random numbers. I think its always important to do your homework before you commit to something but also know that staff changes and so do services. Just because 1 person didnt like something doesnt mean that you wont. Use your own judgement for anything and you shouldnt hvae any problems. If it seems shady get out. If you're happy stay.
Reviewer: Steph
I signed up at the Dunfield location and it's absolutely beautiful! I have never had a problem with any of the staff and eqipment is always free.
I also work out at the North York location and i was shocked when i read all the complaints about the gym. The bathrooms are a normal size for a stall and the equipment is up-to-date. Before i signed my contract I made sure to READ it! If there is something that you were not sure about in the contract you say something BEFORE you sign it NOT after. Anyone who has been a member at any gym knows that no promotion last forever, and thats exactly what it is, A PROMOTION!! If you've seen the size of the gym there is no way they would be able to keep the gym as a nice as it is and the machines up to date. Whenever i've had any issues sometimes i've had to wait for staff to be free but given if you go ask for help at the busiest time of the day it will be harder to get service right away. I have personal training as well and they customize the package for something that the client wants. Its not just random numbers. I think its always important to do your homework before you commit to something but also know that staff changes and so do services. Just because 1 person didnt like something doesnt mean that you wont. Use your own judgement for anything and you shouldnt hvae any problems. If it seems shady get out. If you're happy stay.
5/10
Reviewer: Ian
A friend had a hard time quitting. The sales people try every excuse. It freaked me out so much I decided to quit immediately. I encourage every member to quit as soon as they can. The facilities are great, BUT YOUR GOING TO PAY WITH YOUR TIME AND MONEY AT A PRICE YOU DIDN'T ANTICIPATE. BEWARE!
Reviewer: Ian
A friend had a hard time quitting. The sales people try every excuse. It freaked me out so much I decided to quit immediately. I encourage every member to quit as soon as they can. The facilities are great, BUT YOUR GOING TO PAY WITH YOUR TIME AND MONEY AT A PRICE YOU DIDN'T ANTICIPATE. BEWARE!
5/10
Reviewer: Ian
Reviewer: Ian
5/10
Reviewer: Beverly
I went for my fitness assessment and had to wait 30 minutes. Later, I found out that the person that should've been assessing me was laughing and chatting with another trainer. When I got my assessment, the person tried to sell me this nutrition and work-out plan, and made me feel pretty bad about myself. When I go there, they are NOT friendly. I know maybe two people that are friendly-ish all the time, but other wise I only got smiles or spoken too when I wanted to get my membership. The trainers are unfriendly and don't stick with you. It is often crowded with obnoxious and extremely vain people. The people working out and working there are rude and uncaring. If we're paying them, why should we be the ones suffering?
Reviewer: Beverly
I went for my fitness assessment and had to wait 30 minutes. Later, I found out that the person that should've been assessing me was laughing and chatting with another trainer. When I got my assessment, the person tried to sell me this nutrition and work-out plan, and made me feel pretty bad about myself. When I go there, they are NOT friendly. I know maybe two people that are friendly-ish all the time, but other wise I only got smiles or spoken too when I wanted to get my membership. The trainers are unfriendly and don't stick with you. It is often crowded with obnoxious and extremely vain people. The people working out and working there are rude and uncaring. If we're paying them, why should we be the ones suffering?
4/10
Reviewer: E
Younge/Bay not a well maintained gym. Group exercise room always extremely hot and most staff are unfriendly. Tried to contact individuals at the gym and main sight via email with no personal response. You get the feeling that they just don’t care and only want your money. Will be changing once commitment is completed.
Reviewer: E
Younge/Bay not a well maintained gym. Group exercise room always extremely hot and most staff are unfriendly. Tried to contact individuals at the gym and main sight via email with no personal response. You get the feeling that they just don’t care and only want your money. Will be changing once commitment is completed.
3/10
Reviewer: Mel
I got suckered into personal training. The contract wasn’t clear when I signed it – but – I take full responsibility. I got suckered into 52 weeks, 2 times per week training at $75 + tax a session. I was paying $195 a month. I was under the assumption I was paying monthly for my trainer – little did I know that I was actually accumulating such debt because I actually had to pay per session. By the end of my 52 weeks I would have owed around $4,500!!!!!! To make a long and complicated story short – my trainer was late 90% of the time. Instead of a full hour of training – I would get 45 to 40 minutes – on a good day I’d get 50 minutes. To keep my mouth shut – my trainer would tack on extra sessions for free at the end of my 52 weeks. About my third month into it I had to quit the personal training due to unforeseen circumstances. They were nice enough to let me cancel – but I would have to pay for the sessions I used ($1,900)!!! Not only was I charged for times I shouldn’t have been charged but my trainer failed to mention about his tardiness and the promised extra sessions so I fought with everything I had. Thank goodness my trainer was late because I don’t think I would have had a chance in hell against them. After a few days of yelling, screaming, and stress – the dropped the payment to 20% of the full total which I felt was fair and now I’m out of the contract. PLEASE do not get the training. It’s not worth it. For $1,900 I should have had a rock hard body – I didn’t even lose a pound. Read a book – get a subscription to a magazine – watch exercise tapes to get tips – do anything except hire these crooks. Also – READ YOUR CONTRACT THROUGHOULY!!!! Also – it’s their word against yours. These trainers need to have a punch clock to ensure honesty.
Very bad gym – can’t wait for my contract to be up – I will never join there again.
Reviewer: Mel
I got suckered into personal training. The contract wasn’t clear when I signed it – but – I take full responsibility. I got suckered into 52 weeks, 2 times per week training at $75 + tax a session. I was paying $195 a month. I was under the assumption I was paying monthly for my trainer – little did I know that I was actually accumulating such debt because I actually had to pay per session. By the end of my 52 weeks I would have owed around $4,500!!!!!! To make a long and complicated story short – my trainer was late 90% of the time. Instead of a full hour of training – I would get 45 to 40 minutes – on a good day I’d get 50 minutes. To keep my mouth shut – my trainer would tack on extra sessions for free at the end of my 52 weeks. About my third month into it I had to quit the personal training due to unforeseen circumstances. They were nice enough to let me cancel – but I would have to pay for the sessions I used ($1,900)!!! Not only was I charged for times I shouldn’t have been charged but my trainer failed to mention about his tardiness and the promised extra sessions so I fought with everything I had. Thank goodness my trainer was late because I don’t think I would have had a chance in hell against them. After a few days of yelling, screaming, and stress – the dropped the payment to 20% of the full total which I felt was fair and now I’m out of the contract. PLEASE do not get the training. It’s not worth it. For $1,900 I should have had a rock hard body – I didn’t even lose a pound. Read a book – get a subscription to a magazine – watch exercise tapes to get tips – do anything except hire these crooks. Also – READ YOUR CONTRACT THROUGHOULY!!!! Also – it’s their word against yours. These trainers need to have a punch clock to ensure honesty.
Very bad gym – can’t wait for my contract to be up – I will never join there again.
1/10
Reviewer:
Never use extreme fitness, I don't know how they are still in business, the people will lie to you to get you to sign a contract. As soon as you do they won't care about anything else except milking you for as much money as possible.
Reviewer:
Never use extreme fitness, I don't know how they are still in business, the people will lie to you to get you to sign a contract. As soon as you do they won't care about anything else except milking you for as much money as possible.
1/10
Reviewer:
I would never recommend this gym to anybody. The associates (Tannaz Taghizadeh) will explicitly lie to you in order to get you to sign a contract that obligates you to pay much more than any amount they say you will have to pay. I wish I had never walked into that gym, overall I give this establishment an honest 0/10. Hopefully people will eventually realize what Extreme Fitness and the employees are trying to do and take appropriate actions by never setting foot in that gym again, I know I wont.
Reviewer:
I would never recommend this gym to anybody. The associates (Tannaz Taghizadeh) will explicitly lie to you in order to get you to sign a contract that obligates you to pay much more than any amount they say you will have to pay. I wish I had never walked into that gym, overall I give this establishment an honest 0/10. Hopefully people will eventually realize what Extreme Fitness and the employees are trying to do and take appropriate actions by never setting foot in that gym again, I know I wont.
1/10
Reviewer: Susana
WOWWWWW, thank you so much for posting these comments. My husband was going to join the EF gym opening up on Younge and Dundas because they offered him a special price of $8/per month. I would NEVVVVVER let him join after hearing these nightmare stories. I would perfer that he continue to workout in a professional, well managed gym such as Goodlife. We both pay $40/month and we get towel service, the staff are always friendly.
There was one chick that made a comment (I believe her name was Karen)...She said that the "members are rude" and that we should treat them with respect and that members should understand that it takes time to renovate..lol
I don't think it takes a rocket scientist to figure out that you work for Extreme Fitness. Sounds like your the "rude manager" that everyone is talking about. I suggest that you, and all your unprofessional staff members who are rude to their PAYING CLIENTS..take a customer service course, or I give Extreme Fitness a couple years and your OUT OF BUSINESS. I know that I would never join, and If I ever heard about anyone thinking of joining, I would refer them to this site. I work in downtown, just next to the Richmond and Wellington location..and I will spread the word that this company is a joke..
Haven't you people learned the power of - word of mouth??? tse tse tse..what a joke! - I feel for those of you who had to go through hell, and who are still going through hell with them. I'm just thanking God that my husband didn't go for the scam!
Reviewer: Susana
WOWWWWW, thank you so much for posting these comments. My husband was going to join the EF gym opening up on Younge and Dundas because they offered him a special price of $8/per month. I would NEVVVVVER let him join after hearing these nightmare stories. I would perfer that he continue to workout in a professional, well managed gym such as Goodlife. We both pay $40/month and we get towel service, the staff are always friendly.
There was one chick that made a comment (I believe her name was Karen)...She said that the "members are rude" and that we should treat them with respect and that members should understand that it takes time to renovate..lol
I don't think it takes a rocket scientist to figure out that you work for Extreme Fitness. Sounds like your the "rude manager" that everyone is talking about. I suggest that you, and all your unprofessional staff members who are rude to their PAYING CLIENTS..take a customer service course, or I give Extreme Fitness a couple years and your OUT OF BUSINESS. I know that I would never join, and If I ever heard about anyone thinking of joining, I would refer them to this site. I work in downtown, just next to the Richmond and Wellington location..and I will spread the word that this company is a joke..
Haven't you people learned the power of - word of mouth??? tse tse tse..what a joke! - I feel for those of you who had to go through hell, and who are still going through hell with them. I'm just thanking God that my husband didn't go for the scam!
5/10
Reviewer: Amy
I bought a 2 month promotional membership last summer - the flyer said it would be 40$ for two months. When I came in to purchase the promotion, I had to sign a contract for a "lifetime" membership. This meant that after the initial 2 months, I would be charged $149 a month on my credit card if I did not cancel. ( note that my friend's regular membership is 75$ a month so why I would have to pay twice that price is beyond me). So I told the sales guy that I was moving out of Toronto at the end of the summer, and there was no way I would be continuing on after the 2 motnhs promotion. He said "no problem, just give us 2 weeks cancellation notice before the beginning of the next month so we don't charge your credit card". I said ok and made a note of the day I had to cancel the membership by. I read the contract and it said membership could not be cancelled verbally. So I sent them a fax on a friday to cancel and said on it "if any problems please call me at 647-......." didnt hear back. so on Monday I called to make sure they had received it. they said yes they received it but " you can't cancel by fax, it says right on the contract". Manager was extremely rude. I said to her that I had read the contract and it did not say that and she hung up on me. All in all, I had to go in for a one-on-one meeting with a manager only to be issued 2 extra months free - they would not refund my visa.
They are scammers!!!!!!
Reviewer: Amy
I bought a 2 month promotional membership last summer - the flyer said it would be 40$ for two months. When I came in to purchase the promotion, I had to sign a contract for a "lifetime" membership. This meant that after the initial 2 months, I would be charged $149 a month on my credit card if I did not cancel. ( note that my friend's regular membership is 75$ a month so why I would have to pay twice that price is beyond me). So I told the sales guy that I was moving out of Toronto at the end of the summer, and there was no way I would be continuing on after the 2 motnhs promotion. He said "no problem, just give us 2 weeks cancellation notice before the beginning of the next month so we don't charge your credit card". I said ok and made a note of the day I had to cancel the membership by. I read the contract and it said membership could not be cancelled verbally. So I sent them a fax on a friday to cancel and said on it "if any problems please call me at 647-......." didnt hear back. so on Monday I called to make sure they had received it. they said yes they received it but " you can't cancel by fax, it says right on the contract". Manager was extremely rude. I said to her that I had read the contract and it did not say that and she hung up on me. All in all, I had to go in for a one-on-one meeting with a manager only to be issued 2 extra months free - they would not refund my visa.
They are scammers!!!!!!
1/10
Reviewer: Rippedoff
Dont bother.Extreme fitness are con artists in disguise.Fraudulent billing,bullying reps, and they will do anything to talk you out of quitting.Class action lawsuit needed to take this company down.They will piss off the wrong person and then lawsuit time and as a result the company will fold.Gyms havent changed one bit in 20 years.They were a scam 20 years ago and are still a scam now.
Reviewer: Rippedoff
Dont bother.Extreme fitness are con artists in disguise.Fraudulent billing,bullying reps, and they will do anything to talk you out of quitting.Class action lawsuit needed to take this company down.They will piss off the wrong person and then lawsuit time and as a result the company will fold.Gyms havent changed one bit in 20 years.They were a scam 20 years ago and are still a scam now.
5/10
Reviewer: Shelly
Well, I started at the T-hill location at the very start. I love the layout of that place. Everything's on ONE level. I'm at the Shepp one now. Hate all the damn stairs... hate the tiny lockers. They need to make them big like T-hill. The Stabilaty balls need attn (every place lacks that maintanence though...
BIGGEST BEEF--> Stupid Women HORKING in the showers!! Yeah- real class.
I worked at the NY Y for 9yrs. They're a RACIST & sleazy organization... Lots of X YMCA members are now Extreme members (humm)
Reviewer: Shelly
Well, I started at the T-hill location at the very start. I love the layout of that place. Everything's on ONE level. I'm at the Shepp one now. Hate all the damn stairs... hate the tiny lockers. They need to make them big like T-hill. The Stabilaty balls need attn (every place lacks that maintanence though...
BIGGEST BEEF--> Stupid Women HORKING in the showers!! Yeah- real class.
I worked at the NY Y for 9yrs. They're a RACIST & sleazy organization... Lots of X YMCA members are now Extreme members (humm)
5/10
Reviewer: milena
Reviewer: milena
6/10
Reviewer: Dan
Don't join Extreme Fitness-Richmon (probably the other too). Their strategy is to get people to join and commit to 1 year worth of payments. Once you join, they will try high presure tactics to get you to join a personal training program.
If you use machines, good luck getting one. The air quality system in the spinning and aerobic classes haven't worked since the club opening. I don't think it will ever be working.
If you do aerobics classes, there is constant flow of people walking in and out of the classroom to get equipment. It's disruptive. Why you would store the equipment in the class as opposed to outside the class (like every other gym) is beyond me.
When your done your workout, you'll have to wait in line to shower.
I would quit if I could. I can't so all I can is put up with the BS until my contract ends and prevent anyone else from getting taken by these con artists.
In summary "DON'T JOIN EXTREME FITNESS".
Reviewer: Dan
Don't join Extreme Fitness-Richmon (probably the other too). Their strategy is to get people to join and commit to 1 year worth of payments. Once you join, they will try high presure tactics to get you to join a personal training program.
If you use machines, good luck getting one. The air quality system in the spinning and aerobic classes haven't worked since the club opening. I don't think it will ever be working.
If you do aerobics classes, there is constant flow of people walking in and out of the classroom to get equipment. It's disruptive. Why you would store the equipment in the class as opposed to outside the class (like every other gym) is beyond me.
When your done your workout, you'll have to wait in line to shower.
I would quit if I could. I can't so all I can is put up with the BS until my contract ends and prevent anyone else from getting taken by these con artists.
In summary "DON'T JOIN EXTREME FITNESS".
5/10
Reviewer: Chicago
I'm a new member to EF and I do find the staff very unfriendly but i'm not there for them so i really don't care. The only quams I have with this chain is that they have very limited parking (Richmond Hill) location, and they pull prices for membership out their assess. I have a trainier costing me a little over $100 mthly. My sister who is in great shape and has less work to do than me, but just needs to tone up was offered a mthly rate of $499!?? What does my occupation have to do with anything and basically that's what they rely on to come up with what they will charge you.
Reviewer: Chicago
I'm a new member to EF and I do find the staff very unfriendly but i'm not there for them so i really don't care. The only quams I have with this chain is that they have very limited parking (Richmond Hill) location, and they pull prices for membership out their assess. I have a trainier costing me a little over $100 mthly. My sister who is in great shape and has less work to do than me, but just needs to tone up was offered a mthly rate of $499!?? What does my occupation have to do with anything and basically that's what they rely on to come up with what they will charge you.
3/10
Reviewer: Yazie
Honestly the sheppard n yonge location is a total disgrace...wehn i first walked in i thought it was a neat gym to attend... TOLD me tht i won 2nd place in a draw ....Very typical cuz tht wat i've been hearing from many ppl tht have recieve the same offer. I signed myself to my first n last time to a worthless fitness center...
1st. i was told tht wit my contract as a new member i could be available to go to any Extreme fitness location across Gta....lil did i know later tht the manger told me i was only able to attend the yonge n sheppard location=S....
2nd. aint it funny how i worte my gurl names on the guest list so they could come wit me to workout, buh later on they recieved a call form this fitness stating tht they wond 2 nd place in the draw =S, Seems Like a SCAM!!!
3rd. They wanted me to say up for a trainer becuz without one i wouldnt know how to work by myself wit new equipment tht i never heard about...Tht was another payment charged...
4th point... i finally came in to cacel my membership n traning process. i had to talk to the manger in order for me to do tht.
thinin he could have been a nicce guy...i was mistaken...
I told him tht i believe this fitness is not suited for me, im payin way to much when i know im not the overweight n i could pay less at other gym if i wanted to, n i told him this location is tooo far for me...He then responded askin "Isnt ur health worth it tho??" dumbass ...NOT this much ....He ttried to me a better deals n told me tht he wouldnt take no for an answer...i felt like my opinion didnt matter....he told me tht he believe in me n told me i can do this...In my mind im thinkin "When does he not say this t all the members tht r workin ouy there?"
he believed my opinin was stupid ...(so hes basicly callin me stupid ??) canceling the training contract was mmore easily than dealin wit this high ego dude lol... i waited to caome bac n cancel my member ship n one of the workers asked for who n y was i waiting... i told him tht im waited for the manger n i would like to cancel my membership...he went up to the manager n told him tht i was wiating for him to cancel my membership
LITTLE did i know tht the manger sarcasticly gave a Big "Wooahh!!!" n made me feel sooo disrecpectful....Im only 18 n i believe he took my age as a weakness n im pretty sure he believed he could had the advantage to say w.e he wanted to say towards me.... im wrting this cuz i left SOOOO DISAPPOINTED , didnt wanna take no for an answer, I had the descision to tthink before 10 days were over to get out of this contract n i took it as a advantage n decided to NEVER EVER go to this fitness center Ever again !! pOOR customer service, its a shame n patheic that the MANAGER has to be the immature one!!
Reviewer: Yazie
Honestly the sheppard n yonge location is a total disgrace...wehn i first walked in i thought it was a neat gym to attend... TOLD me tht i won 2nd place in a draw ....Very typical cuz tht wat i've been hearing from many ppl tht have recieve the same offer. I signed myself to my first n last time to a worthless fitness center...
1st. i was told tht wit my contract as a new member i could be available to go to any Extreme fitness location across Gta....lil did i know later tht the manger told me i was only able to attend the yonge n sheppard location=S....
2nd. aint it funny how i worte my gurl names on the guest list so they could come wit me to workout, buh later on they recieved a call form this fitness stating tht they wond 2 nd place in the draw =S, Seems Like a SCAM!!!
3rd. They wanted me to say up for a trainer becuz without one i wouldnt know how to work by myself wit new equipment tht i never heard about...Tht was another payment charged...
4th point... i finally came in to cacel my membership n traning process. i had to talk to the manger in order for me to do tht.
thinin he could have been a nicce guy...i was mistaken...
I told him tht i believe this fitness is not suited for me, im payin way to much when i know im not the overweight n i could pay less at other gym if i wanted to, n i told him this location is tooo far for me...He then responded askin "Isnt ur health worth it tho??" dumbass ...NOT this much ....He ttried to me a better deals n told me tht he wouldnt take no for an answer...i felt like my opinion didnt matter....he told me tht he believe in me n told me i can do this...In my mind im thinkin "When does he not say this t all the members tht r workin ouy there?"
he believed my opinin was stupid ...(so hes basicly callin me stupid ??) canceling the training contract was mmore easily than dealin wit this high ego dude lol... i waited to caome bac n cancel my member ship n one of the workers asked for who n y was i waiting... i told him tht im waited for the manger n i would like to cancel my membership...he went up to the manager n told him tht i was wiating for him to cancel my membership
LITTLE did i know tht the manger sarcasticly gave a Big "Wooahh!!!" n made me feel sooo disrecpectful....Im only 18 n i believe he took my age as a weakness n im pretty sure he believed he could had the advantage to say w.e he wanted to say towards me.... im wrting this cuz i left SOOOO DISAPPOINTED , didnt wanna take no for an answer, I had the descision to tthink before 10 days were over to get out of this contract n i took it as a advantage n decided to NEVER EVER go to this fitness center Ever again !! pOOR customer service, its a shame n patheic that the MANAGER has to be the immature one!!
3/10
Reviewer: Yazie
Honestly the sheppard n yonge location is a total disgrace...wehn i first walked in i thought it was a neat gym to attend... TOLD me tht i won 2nd place in a draw ....Very typical cuz tht wat i've been hearing from many ppl tht have recieve the same offer. I signed myself to my first n last time to a worthless fitness center...
1st. i was told tht wit my contract as a new member i could be available to go to any Extreme fitness location across Gta....lil did i know later tht the manger told me i was only able to attend the yonge n sheppard location=S....
2nd. aint it funny how i worte my gurl names on the guest list so they could come wit me to workout, buh later on they recieved a call form this fitness stating tht they wond 2 nd place in the draw =S, Seems Like a SCAM!!!
3rd. They wanted me to say up for a trainer becuz without one i wouldnt know how to work by myself wit new equipment tht i never heard about...Tht was another payment charged...
4th point... i finally came in to cacel my membership n traning process. i had to talk to the manger in order for me to do tht.
thinin he could have been a nicce guy...i was mistaken...
I told him tht i believe this fitness is not suited for me, im payin way to much when i know im not the overweight n i could pay less at other gym if i wanted to, n i told him this location is tooo far for me...He then responded askin "Isnt ur health worth it tho??" dumbass ...NOT this much ....He ttried to me a better deals n told me tht he wouldnt take no for an answer...i felt like my opinion didnt matter....he told me tht he believe in me n told me i can do this...In my mind im thinkin "When does he not say this t all the members tht r workin ouy there?"
he believed my opinin was stupid ...(so hes basicly callin me stupid ??) canceling the training contract was mmore easily than dealin wit this high ego dude lol... i waited to caome bac n cancel my member ship n one of the workers asked for who n y was i waiting... i told him tht im waited for the manger n i would like to cancel my membership...he went up to the manager n told him tht i was wiating for him to cancel my membership
LITTLE did i know tht the manger sarcasticly gave a Big "Wooahh!!!" n made me feel sooo disrecpectful....Im only 18 n i believe he took my age as a weakness n im pretty sure he believed he could had the advantage to say w.e he wanted to say towards me.... im wrting this cuz i left SOOOO DISAPPOINTED , didnt wanna take no for an answer, I had the descision to tthink before 10 days were over to get out of this contract n i took it as a advantage n decided to NEVER EVER go to this fitness center Ever again !! pOOR customer service, its a shame n patheic that the MANAGER has to be the immature one!!
Reviewer: Yazie
Honestly the sheppard n yonge location is a total disgrace...wehn i first walked in i thought it was a neat gym to attend... TOLD me tht i won 2nd place in a draw ....Very typical cuz tht wat i've been hearing from many ppl tht have recieve the same offer. I signed myself to my first n last time to a worthless fitness center...
1st. i was told tht wit my contract as a new member i could be available to go to any Extreme fitness location across Gta....lil did i know later tht the manger told me i was only able to attend the yonge n sheppard location=S....
2nd. aint it funny how i worte my gurl names on the guest list so they could come wit me to workout, buh later on they recieved a call form this fitness stating tht they wond 2 nd place in the draw =S, Seems Like a SCAM!!!
3rd. They wanted me to say up for a trainer becuz without one i wouldnt know how to work by myself wit new equipment tht i never heard about...Tht was another payment charged...
4th point... i finally came in to cacel my membership n traning process. i had to talk to the manger in order for me to do tht.
thinin he could have been a nicce guy...i was mistaken...
I told him tht i believe this fitness is not suited for me, im payin way to much when i know im not the overweight n i could pay less at other gym if i wanted to, n i told him this location is tooo far for me...He then responded askin "Isnt ur health worth it tho??" dumbass ...NOT this much ....He ttried to me a better deals n told me tht he wouldnt take no for an answer...i felt like my opinion didnt matter....he told me tht he believe in me n told me i can do this...In my mind im thinkin "When does he not say this t all the members tht r workin ouy there?"
he believed my opinin was stupid ...(so hes basicly callin me stupid ??) canceling the training contract was mmore easily than dealin wit this high ego dude lol... i waited to caome bac n cancel my member ship n one of the workers asked for who n y was i waiting... i told him tht im waited for the manger n i would like to cancel my membership...he went up to the manager n told him tht i was wiating for him to cancel my membership
LITTLE did i know tht the manger sarcasticly gave a Big "Wooahh!!!" n made me feel sooo disrecpectful....Im only 18 n i believe he took my age as a weakness n im pretty sure he believed he could had the advantage to say w.e he wanted to say towards me.... im wrting this cuz i left SOOOO DISAPPOINTED , didnt wanna take no for an answer, I had the descision to tthink before 10 days were over to get out of this contract n i took it as a advantage n decided to NEVER EVER go to this fitness center Ever again !! pOOR customer service, its a shame n patheic that the MANAGER has to be the immature one!!
9/10
Reviewer: anthony
love the place, very motivating atmosphere, never have to wait for equipment and great hours of operation. They have great spinning and yoga instructors.
Reviewer: anthony
love the place, very motivating atmosphere, never have to wait for equipment and great hours of operation. They have great spinning and yoga instructors.
5/10
Reviewer: Sue
Was suckered into both an expensive membership and expensive personal training. Have a good trainer, but the gym is so busy that there is never any room to work out in and the equipment is always busy AND to add insult to injury - they let guests in at the busiest times. The guy who I allowed to pressure me into this expensive contract, who was all buddy-buddy during the sell, does not even acknolwedge me now and is always working out himself. The change rooms are getting really dirty and there are not enough lockers. I would hate to be a personal trainer there - think they are treated really badly and paid badly too. Very disappointing
Reviewer: Sue
Was suckered into both an expensive membership and expensive personal training. Have a good trainer, but the gym is so busy that there is never any room to work out in and the equipment is always busy AND to add insult to injury - they let guests in at the busiest times. The guy who I allowed to pressure me into this expensive contract, who was all buddy-buddy during the sell, does not even acknolwedge me now and is always working out himself. The change rooms are getting really dirty and there are not enough lockers. I would hate to be a personal trainer there - think they are treated really badly and paid badly too. Very disappointing
2/10
Reviewer: Sassa
The Bay Bloor location is not well maintained. In particular, the women’s wash/change rooms are not clean. Don’t be surprised to find the mess from the day before still there. I have seen r-o-a-c-h-e-s in the women's washroom, which, don’t appear to be maintained after peak hours. At times there are no sanitizers or paper towels available to wipe down the machines. After work, plan to spend 5mins wandering around for an available locker (you line up for them at the Richmond location), before trying to find a cardio machine that actually works. Some machines have been making excruciating squeaking noises for months. Service staff are friendly, however, I have found management rude & disrespectful.
I would strongly suggest that you do your research & visit other gyms before signing-up. Extreme has an unsatisfactory record rating with the Better Business Bureau as a result of 95 complaints w/in the last 36mths. You should also visit extremefitnessforum.net
Reviewer: Sassa
The Bay Bloor location is not well maintained. In particular, the women’s wash/change rooms are not clean. Don’t be surprised to find the mess from the day before still there. I have seen r-o-a-c-h-e-s in the women's washroom, which, don’t appear to be maintained after peak hours. At times there are no sanitizers or paper towels available to wipe down the machines. After work, plan to spend 5mins wandering around for an available locker (you line up for them at the Richmond location), before trying to find a cardio machine that actually works. Some machines have been making excruciating squeaking noises for months. Service staff are friendly, however, I have found management rude & disrespectful.
I would strongly suggest that you do your research & visit other gyms before signing-up. Extreme has an unsatisfactory record rating with the Better Business Bureau as a result of 95 complaints w/in the last 36mths. You should also visit extremefitnessforum.net
4/10
Reviewer: trudie
I have found that the facilities vary. The Dufield Club while not as postive experience as it was as Sports club s wonderful compared to the Terrible Northyork/Madison location. Line ups for tread mills, no staff you guide usage, very limited stretching area, staff that cannot be bothered if you aren't paying them for personal training and or they don't know how to use the equipment. I even had to wait in line for a shower. The good thing however is the nice salt water pool and a few good staff if you can find them through all the posers.
Reviewer: trudie
I have found that the facilities vary. The Dufield Club while not as postive experience as it was as Sports club s wonderful compared to the Terrible Northyork/Madison location. Line ups for tread mills, no staff you guide usage, very limited stretching area, staff that cannot be bothered if you aren't paying them for personal training and or they don't know how to use the equipment. I even had to wait in line for a shower. The good thing however is the nice salt water pool and a few good staff if you can find them through all the posers.
8/10
Reviewer: Joseph
I really like the Bay and Bloor location. Older equipment, but staff and management seem friendly enough. Not overcrowded, even right after work. As long as people understand the agreement before signing, everything should be ok. People seem a little too harsh here.
Reviewer: Joseph
I really like the Bay and Bloor location. Older equipment, but staff and management seem friendly enough. Not overcrowded, even right after work. As long as people understand the agreement before signing, everything should be ok. People seem a little too harsh here.
5/10
Reviewer: Bob
My comment is how I have cancelled my membership. They continued to take credit card payments for 5 months after that! After about 3 phone calls to different people at different times I thought it was resolved. ONE YEAR after I have left the gym I receive a notice from a bill collection agency stating that my account is "past due". Thankfully I saved my signed cancellation document from LAST YEAR. If you cancel make sure you get it in writing, watch your bank statements, credit card balances and hold onto that written cancellation for at least a few YEARS.
Reviewer: Bob
My comment is how I have cancelled my membership. They continued to take credit card payments for 5 months after that! After about 3 phone calls to different people at different times I thought it was resolved. ONE YEAR after I have left the gym I receive a notice from a bill collection agency stating that my account is "past due". Thankfully I saved my signed cancellation document from LAST YEAR. If you cancel make sure you get it in writing, watch your bank statements, credit card balances and hold onto that written cancellation for at least a few YEARS.
3/10
Reviewer: cindy
Worst gym..ever..very inefficient staff at the North York location.
Reviewer: cindy
Worst gym..ever..very inefficient staff at the North York location.
1/10
Reviewer: Amie
EXTREME SCAMMERS!
BEWARE OF THE DANFORTH LOCATION!
Reviewer: Amie
EXTREME SCAMMERS!
BEWARE OF THE DANFORTH LOCATION!
4/10
Reviewer: Amerie
They will blatantly lie to you about your conract and promotions in order to lurr you in. And when you want to cancel, they will literally lie to your face that they will refund, cancel etc. without any paperwork done in order to shoo you away for a month so that your credit card will be still charging you they have no mercy! they hire people who are good at this; be prepared for sales managers who have no empathy or remorse when they are ripping you off and lieing to you. whats the point of a quality gym when its run by scums!
Reviewer: Amerie
They will blatantly lie to you about your conract and promotions in order to lurr you in. And when you want to cancel, they will literally lie to your face that they will refund, cancel etc. without any paperwork done in order to shoo you away for a month so that your credit card will be still charging you they have no mercy! they hire people who are good at this; be prepared for sales managers who have no empathy or remorse when they are ripping you off and lieing to you. whats the point of a quality gym when its run by scums!
4/10
Reviewer: Terence
TERRIBLE EXPERIENCE.
It all started from the first day when is signed up and at that time I probably should have reconsidered. The sales people are very pushy and almost insist on you getting a trainer. They won't actually give you your membership card that you paid for until you do a one on one non optional free assessment. Then comes the service.... The customer service was terrible, the reception and workers don't seem to give you any attention unless you are signing up as it seemed like they were in a social setting rather than a business setting. They would rather talk among themselves rather than help anyone waiting. The last part of the staff problems is that they will allow you to sign up with any rep or manager on the spot . The hard part about your membership is CANCELLING it. First thing is that they will not allow you to cancel over the telephone or through a fax machine. They will not allow you to authorize anyone to deal with your membership unless it is a power of attorney. You are not allowed to cancel with anyone except for the manager and you have to have a one on one chat. Of course it is a hulking guy who convinces you not to leave and you must give a reason why you are quitting the gym. When you think about it, quitting your job is far easier than quitting Extreme Fitness. You can do that through fax, verbal notice, written notice, or notify telegraph.
Now the gym itself. One at Yonge & Sheppard is average. Not enough machines for the amount of people. The gym itself is small. Although there is a fair amount of machines they are very close together and it is congested. After being with Goodlife there has been no problems but in the end I just ditched the gyms and got my own equipment which solves all problems.
Reviewer: Terence
TERRIBLE EXPERIENCE.
It all started from the first day when is signed up and at that time I probably should have reconsidered. The sales people are very pushy and almost insist on you getting a trainer. They won't actually give you your membership card that you paid for until you do a one on one non optional free assessment. Then comes the service.... The customer service was terrible, the reception and workers don't seem to give you any attention unless you are signing up as it seemed like they were in a social setting rather than a business setting. They would rather talk among themselves rather than help anyone waiting. The last part of the staff problems is that they will allow you to sign up with any rep or manager on the spot . The hard part about your membership is CANCELLING it. First thing is that they will not allow you to cancel over the telephone or through a fax machine. They will not allow you to authorize anyone to deal with your membership unless it is a power of attorney. You are not allowed to cancel with anyone except for the manager and you have to have a one on one chat. Of course it is a hulking guy who convinces you not to leave and you must give a reason why you are quitting the gym. When you think about it, quitting your job is far easier than quitting Extreme Fitness. You can do that through fax, verbal notice, written notice, or notify telegraph.
Now the gym itself. One at Yonge & Sheppard is average. Not enough machines for the amount of people. The gym itself is small. Although there is a fair amount of machines they are very close together and it is congested. After being with Goodlife there has been no problems but in the end I just ditched the gyms and got my own equipment which solves all problems.
7/10
Reviewer: Christian
I like Xtreme Fitness at Yonge and Eglinton. Staff sucks mostly, they just don't care.. but i'm not there for them, but for the gym itself, big. Never need to wait, bathroom and showers are always clean and available, dont have to wait. big dry sauna. unlimitted towel service... WAY better than Eclipse, with whom i was just before. Isnt perfect, but considering that gyms are overpriced anyway, prefer to waste my money to that location than other places.
Reviewer: Christian
I like Xtreme Fitness at Yonge and Eglinton. Staff sucks mostly, they just don't care.. but i'm not there for them, but for the gym itself, big. Never need to wait, bathroom and showers are always clean and available, dont have to wait. big dry sauna. unlimitted towel service... WAY better than Eclipse, with whom i was just before. Isnt perfect, but considering that gyms are overpriced anyway, prefer to waste my money to that location than other places.
4/10
Reviewer: Unsatisfied
I recently joined this gym and am amazed at the poor quality of customer service. If any of you attend the Richmond location downtown, please get in touch with me and we should together go and put in a complain to get our money back. I work long hours and when I take an hour off just to go to the gym to work out I don't want to deal with rude staff who respect and common sense. So, here's my email address, we should all get together and ask for our money back unless they change their customer service overnight...which I doubt it
keslea_jones@yahoo.ca
Thanks,
Reviewer: Unsatisfied
I recently joined this gym and am amazed at the poor quality of customer service. If any of you attend the Richmond location downtown, please get in touch with me and we should together go and put in a complain to get our money back. I work long hours and when I take an hour off just to go to the gym to work out I don't want to deal with rude staff who respect and common sense. So, here's my email address, we should all get together and ask for our money back unless they change their customer service overnight...which I doubt it
keslea_jones@yahoo.ca
Thanks,
1/10
Reviewer: Tommy
Very diappointed. It is a very big hassle to get out from the 10 days grace period after the contract has been signed and try to obtain a refund. Poor customer support at the Richmond Street location. I would not recommend Extreme Fitness to any of my friends.
Reviewer: Tommy
Very diappointed. It is a very big hassle to get out from the 10 days grace period after the contract has been signed and try to obtain a refund. Poor customer support at the Richmond Street location. I would not recommend Extreme Fitness to any of my friends.
2/10
Reviewer:
the danfourth staffis dishonest and snobby
THe General manager is not very helpful and the sales guy Marco is not honest in his sales pitch
Reviewer:
the danfourth staffis dishonest and snobby
THe General manager is not very helpful and the sales guy Marco is not honest in his sales pitch
4/10
Reviewer: Florida
Extreme Fitness, what a traumatic experience for me joining this gym! They stir you in with their free trail then when you happen to miss the fine lines of the contract they trap you with huge monthly bills and tie you down to the contract. After 2 months I wanted to end the contract cause I was moving to another location and could not come to the gym anymore and they won't let me end my contract so I end up paying them 9 more months without even going to the gym all that 9 months. What a rip off of my hard earn money! Now I'm afraid to join any other gym, it might end up just like EXTREME FITNESS traumatic experience!
Reviewer: Florida
Extreme Fitness, what a traumatic experience for me joining this gym! They stir you in with their free trail then when you happen to miss the fine lines of the contract they trap you with huge monthly bills and tie you down to the contract. After 2 months I wanted to end the contract cause I was moving to another location and could not come to the gym anymore and they won't let me end my contract so I end up paying them 9 more months without even going to the gym all that 9 months. What a rip off of my hard earn money! Now I'm afraid to join any other gym, it might end up just like EXTREME FITNESS traumatic experience!
6/10
Reviewer: ldenav
I've used a few of them. My breakdown would be: Dunfield (my home gym...member since the old Sports Club days)- odd layout, but once you get it, it's not bad...nice staff very approachable, starting to see more members though and I hope they have eliminated that awful smell they had on sucessive wknds. Wellington- corporate gyms with small free weights area. Richmond- the exact opposite of Wellington, not very corporate, nice free weights and equip area....could add more free weights though. You also have a mini workout just getting to the change rooms on the 3rd floor in the far corners. Bay-Bloor-haven't been in it in a while, but it has that old gym sense to it..yeah the equipment is old, but it feels like a gym....the desk staff needs to me more attentive though, they misplaced my card one day in that box and it took them about 10 mins to find it. EF is ok, can't really complain, although I do find their gyms are more crowded then the old Sports Clubs/Bally's
Reviewer: ldenav
I've used a few of them. My breakdown would be: Dunfield (my home gym...member since the old Sports Club days)- odd layout, but once you get it, it's not bad...nice staff very approachable, starting to see more members though and I hope they have eliminated that awful smell they had on sucessive wknds. Wellington- corporate gyms with small free weights area. Richmond- the exact opposite of Wellington, not very corporate, nice free weights and equip area....could add more free weights though. You also have a mini workout just getting to the change rooms on the 3rd floor in the far corners. Bay-Bloor-haven't been in it in a while, but it has that old gym sense to it..yeah the equipment is old, but it feels like a gym....the desk staff needs to me more attentive though, they misplaced my card one day in that box and it took them about 10 mins to find it. EF is ok, can't really complain, although I do find their gyms are more crowded then the old Sports Clubs/Bally's
5/10
Reviewer: bela
Bela-I'm a former Ballys member since 1996,I first started off at Bay & Bloor. I later moved to Woodbrige and have been at the Interchange location, I was a bit dissapointed when I found out that Extreme fitness had bought out Bally's, however renovations were defenetly needed. As a mom of two, I was very upset to find out through the grapevine (CHANGE ROOM) that the daycare would be closing for 6 weeks, just prior to the holidays, I had no notice and no one to leave my kids with so needless to say I barelly made it to the gym the whole month of Dec. I was told that it would take 6 weeks and of couse it took longer and every time I called to ask, the staff seemed to get annoyed with me and blamed the contractors for the delays. Well I was expecting a brand new gym judging from the great pictures, it's half ass done, pardon my French, the womens change room has a fresh coat of paint and some new tiles & shower heads and the kids room looks exacltly the same, there is some new equipment but for the most part most of it is old, I'm quite disappointed, I have to say that I really like the babysitting staff and there are some nice personal trainers & staff I love working out and I don't have any plans to leave for now, I just hope I don't have anymore dissapointments.
Reviewer: bela
Bela-I'm a former Ballys member since 1996,I first started off at Bay & Bloor. I later moved to Woodbrige and have been at the Interchange location, I was a bit dissapointed when I found out that Extreme fitness had bought out Bally's, however renovations were defenetly needed. As a mom of two, I was very upset to find out through the grapevine (CHANGE ROOM) that the daycare would be closing for 6 weeks, just prior to the holidays, I had no notice and no one to leave my kids with so needless to say I barelly made it to the gym the whole month of Dec. I was told that it would take 6 weeks and of couse it took longer and every time I called to ask, the staff seemed to get annoyed with me and blamed the contractors for the delays. Well I was expecting a brand new gym judging from the great pictures, it's half ass done, pardon my French, the womens change room has a fresh coat of paint and some new tiles & shower heads and the kids room looks exacltly the same, there is some new equipment but for the most part most of it is old, I'm quite disappointed, I have to say that I really like the babysitting staff and there are some nice personal trainers & staff I love working out and I don't have any plans to leave for now, I just hope I don't have anymore dissapointments.
5/10
Reviewer: shatki
EXTREME FITNESS is an extreme nightmare.
Like others, I went there because I received a flyer stating that the membership was $15 per month, no hidden fees, no contract, which are blatant lies.
I had my tour and was told I would have a membership for $15 per month for 2 months and then I would have to pay $66 per month.
I agreed with them about what the flyer stated. They treated me like I was an idiot.
I managed to get a month free and then pay $54 per month. I had to have an "assessment" before I could receive my memership card.
The assessment was an absolutely joke. He had no idea what he was talking about. He asked where else I had worked out and I told him Curves.
He says to me: "isn't that for really insecure women?" I looked at him and said: "do I look insecure?" Then he said: "don't the women there hate men?" What an idiot!!! I looked at him and said: "ya, the only women that go to curves are insecure man haters!!!"
He then tries to convince me that I need to have a personal trainer that will cost be $250 a month. So my $15 a month deal is now close to $300 a month. I said no way. He gets a manager.
They both badgered me. I felt like I was being gang raped. Then the pushed me to pay $150, then $75. I keep saying no. The manager is getting pissed with me. He says: "you can't afford $75 per month?" I said: "money has nothing to do with it. I don't feel I should have to pay all of this money so I can have someone show me how to use the machines!"
Then he starts to get really nice and tries to distract me by asking me about my work and my water bottle. I cancelled my membership on the spot, thank goodness you have 10 days to do this.
This place will eventually fall apart. You cannot possible succeed if you are forever badgering people and are so money driven. It is called karma.
Stay far away.
Reviewer: shatki
EXTREME FITNESS is an extreme nightmare.
Like others, I went there because I received a flyer stating that the membership was $15 per month, no hidden fees, no contract, which are blatant lies.
I had my tour and was told I would have a membership for $15 per month for 2 months and then I would have to pay $66 per month.
I agreed with them about what the flyer stated. They treated me like I was an idiot.
I managed to get a month free and then pay $54 per month. I had to have an "assessment" before I could receive my memership card.
The assessment was an absolutely joke. He had no idea what he was talking about. He asked where else I had worked out and I told him Curves.
He says to me: "isn't that for really insecure women?" I looked at him and said: "do I look insecure?" Then he said: "don't the women there hate men?" What an idiot!!! I looked at him and said: "ya, the only women that go to curves are insecure man haters!!!"
He then tries to convince me that I need to have a personal trainer that will cost be $250 a month. So my $15 a month deal is now close to $300 a month. I said no way. He gets a manager.
They both badgered me. I felt like I was being gang raped. Then the pushed me to pay $150, then $75. I keep saying no. The manager is getting pissed with me. He says: "you can't afford $75 per month?" I said: "money has nothing to do with it. I don't feel I should have to pay all of this money so I can have someone show me how to use the machines!"
Then he starts to get really nice and tries to distract me by asking me about my work and my water bottle. I cancelled my membership on the spot, thank goodness you have 10 days to do this.
This place will eventually fall apart. You cannot possible succeed if you are forever badgering people and are so money driven. It is called karma.
Stay far away.
2/10
Reviewer: Jason
Extreme Fitness On Yonge and Sheppard sucks!! Do not sign up at all. You will be suckered into a huge bill/contract and the place is constantly packed with people. Some personal trainers will say anything to you to try and get your business. Beware, get out of there!!!
Reviewer: Jason
Extreme Fitness On Yonge and Sheppard sucks!! Do not sign up at all. You will be suckered into a huge bill/contract and the place is constantly packed with people. Some personal trainers will say anything to you to try and get your business. Beware, get out of there!!!
6/10
Reviewer: Paul
Too many pushy/rude personal trainers who tie up equipment and push other members off equipment for their clients -- I was asked on several occassions to move off equipment I was using by trainers in a very rude manner. Understaffed/unattentive front desk staff sometimes causes delays in checking into the gym and getting a towel. The Yonge/Sheppard (North York) location is usually too crowded and too hot and humid! Don't sign up for this location!
Reviewer: Paul
Too many pushy/rude personal trainers who tie up equipment and push other members off equipment for their clients -- I was asked on several occassions to move off equipment I was using by trainers in a very rude manner. Understaffed/unattentive front desk staff sometimes causes delays in checking into the gym and getting a towel. The Yonge/Sheppard (North York) location is usually too crowded and too hot and humid! Don't sign up for this location!
1/10
Reviewer:
argh@#$!!!! January 2008
so i'm thinking about joining a gym, i made an appointment to check it out(extremeondanfoth).. The flyer i've been getting for
months says -grand opening... join $15 per month - NO annual contract... i also checked out the website.. join for $8 per month
- NO annual contract. ..
the young (oh my god isn't everything just ..like..gorgeous here) customer service chic was nice enough and tried hard to convince
me that the construction work will be done ...next week... hahhah.. the tour - dark, dusty, construction going on, ask other unfriendly staff along the way...when will this be done... there is no way it will be done Next Week.. it looks like it might take half a year at least ... people are still working out though.. then back to the office for the "kill"... all lies.. misleading advertising and i told it to the other
very young manager.. the trick is to lure you in and get you to sign into a contract for a lot more money than they advertise..
who knows when the work will be done - i just don't buy it...
no good offers on the table... i expressed my opinion and left... had to wait 5 minutes at the door because they were working on it
and i thought it could potentially be dangerous to walk underneath while they are working...
there must have been a dozen staff up front ...noONe gave a Shit!!!!!!
what a f#!@$%%! mess
Reviewer:
argh@#$!!!! January 2008
so i'm thinking about joining a gym, i made an appointment to check it out(extremeondanfoth).. The flyer i've been getting for
months says -grand opening... join $15 per month - NO annual contract... i also checked out the website.. join for $8 per month
- NO annual contract. ..
the young (oh my god isn't everything just ..like..gorgeous here) customer service chic was nice enough and tried hard to convince
me that the construction work will be done ...next week... hahhah.. the tour - dark, dusty, construction going on, ask other unfriendly staff along the way...when will this be done... there is no way it will be done Next Week.. it looks like it might take half a year at least ... people are still working out though.. then back to the office for the "kill"... all lies.. misleading advertising and i told it to the other
very young manager.. the trick is to lure you in and get you to sign into a contract for a lot more money than they advertise..
who knows when the work will be done - i just don't buy it...
no good offers on the table... i expressed my opinion and left... had to wait 5 minutes at the door because they were working on it
and i thought it could potentially be dangerous to walk underneath while they are working...
there must have been a dozen staff up front ...noONe gave a Shit!!!!!!
what a f#!@$%%! mess
1/10
Reviewer: Bobby
I have been a member of extreme for more than 10 yrs. I joined before they opened their flagship location in thornhill, it was premier near yonge and steeles, then moved to Yonge and highway 7. Unfortunately, I have seen this gym going down hill...the machines are all getting old, the sales people there are all terrible, just so you know, the membership fee is always negotiable.. these are sales people working on commission, and there are lots of competition out there esp now the goodlife bought bally's chain.. i moved downtown recently and decided to join goodlife, which is a lot better... extreme fitness is a very homophobic gym just so you know and they also discriminate against asians... i got yelled at when i was wearing tank tops working out, but they said nothing to other non-white members... it is a terrible gym
Reviewer: Bobby
I have been a member of extreme for more than 10 yrs. I joined before they opened their flagship location in thornhill, it was premier near yonge and steeles, then moved to Yonge and highway 7. Unfortunately, I have seen this gym going down hill...the machines are all getting old, the sales people there are all terrible, just so you know, the membership fee is always negotiable.. these are sales people working on commission, and there are lots of competition out there esp now the goodlife bought bally's chain.. i moved downtown recently and decided to join goodlife, which is a lot better... extreme fitness is a very homophobic gym just so you know and they also discriminate against asians... i got yelled at when i was wearing tank tops working out, but they said nothing to other non-white members... it is a terrible gym
1/10
Reviewer: MM
Reviewer: MM
5/10
Reviewer: john
Extreme Fitness is a sham: -trainers are inexperienced at best or untrained at worst; during training sessions when I said that i was in pain my trainer commented said "it's supposed to hurt, it's a workout", how surly!
Reviewer: john
Extreme Fitness is a sham: -trainers are inexperienced at best or untrained at worst; during training sessions when I said that i was in pain my trainer commented said "it's supposed to hurt, it's a workout", how surly!
1/10
Reviewer: helen
I've been working out at various gyms throughout the city for over 15 years, and all I can say about the Extreme Fitness Danforth location is that it should have been shut down months ago. The amount of debris, toxic fumes, and dust being generated - while members conntinue to train - is a health hazard! There was zero communication to members about the never ending renovations. The changes the daycare underwent were negative and depressing for both parents and children. After leasing space for several years, the massage therapist was given minimal notice to vacate the space. And, if you can believe this, my husband was informed that he could no longer work out unless he underwent a fitness test (after already being a member for 5 years) -- this "rule" makes more sense to me now after reading about Extreme's shady business practices
Reviewer: helen
I've been working out at various gyms throughout the city for over 15 years, and all I can say about the Extreme Fitness Danforth location is that it should have been shut down months ago. The amount of debris, toxic fumes, and dust being generated - while members conntinue to train - is a health hazard! There was zero communication to members about the never ending renovations. The changes the daycare underwent were negative and depressing for both parents and children. After leasing space for several years, the massage therapist was given minimal notice to vacate the space. And, if you can believe this, my husband was informed that he could no longer work out unless he underwent a fitness test (after already being a member for 5 years) -- this "rule" makes more sense to me now after reading about Extreme's shady business practices
5/10
Reviewer: Cath
WHAT CROOKS...DO NOT JOIN EXTREME FITNESS> If you are even looking for a refund to your membershipr, you cannot get a hold of anyone. You have to threaten them or contact BBB or Ministry of Gov't Services to get some action. Their service sucks, they push you into signing up for a year and then they disappear. Terrible gym...they should be shut down.
Reviewer: Cath
WHAT CROOKS...DO NOT JOIN EXTREME FITNESS> If you are even looking for a refund to your membershipr, you cannot get a hold of anyone. You have to threaten them or contact BBB or Ministry of Gov't Services to get some action. Their service sucks, they push you into signing up for a year and then they disappear. Terrible gym...they should be shut down.
4/10
Reviewer: Denis
Like mentioned before, make SURE YOU KNOW WHAT YOU'RE SIGNING... DO NOT get extra sessions, as the contracts will start to pile up and before you know it, you're paying over 900$ a month. They give very little to no information when asked about the contract, they never mentioned a 10 day period of contract cancellation. The Gym is OK...but do not get involved with personal training and nutritionists.
Reviewer: Denis
Like mentioned before, make SURE YOU KNOW WHAT YOU'RE SIGNING... DO NOT get extra sessions, as the contracts will start to pile up and before you know it, you're paying over 900$ a month. They give very little to no information when asked about the contract, they never mentioned a 10 day period of contract cancellation. The Gym is OK...but do not get involved with personal training and nutritionists.
4/10
Reviewer: lk
The new Richmond club has great equipment but it has horrible services and is poorly laid out. It is not always clean and even their own trainers don't clean up after themselves with spray bottles, nor do they encourage other members to do so. Towels should be unlimited. It's even a hygene issue, in the steam room, one towel only. Then you have to carry your sopping wet towel down three flights of stairs when the person who works there is sitting in the changeroom 'living room' with a flat screen TV, watching it and eating her dinner. This has happened on numerous occasions. It seems to be catering to a young, condo crowd that seems equally happy to be living in crappy built and poorly run buildings. Too bad that people think things are just 'good enough'. No more quality out there. I will be leaving the moment my contract is up. I would highly recommend to go elsewhere. Do not sign up wit them.
Reviewer: lk
The new Richmond club has great equipment but it has horrible services and is poorly laid out. It is not always clean and even their own trainers don't clean up after themselves with spray bottles, nor do they encourage other members to do so. Towels should be unlimited. It's even a hygene issue, in the steam room, one towel only. Then you have to carry your sopping wet towel down three flights of stairs when the person who works there is sitting in the changeroom 'living room' with a flat screen TV, watching it and eating her dinner. This has happened on numerous occasions. It seems to be catering to a young, condo crowd that seems equally happy to be living in crappy built and poorly run buildings. Too bad that people think things are just 'good enough'. No more quality out there. I will be leaving the moment my contract is up. I would highly recommend to go elsewhere. Do not sign up wit them.
2/10
Reviewer: Brian
This gym is horrible. DO NOT JOIN!!! I can understand being under constrution, but you think that they would try to make up for inconveniences with a little more effort. That is definitely not the case! There is often no hot water, and they do a poor job of notifying members when it's unavailable. During the construction the gym is also at times open to the outside causing temeratures ti dip below or close to the freezing mark. There's welding going on, very loud construction/demolition, fire alarms going off, and a big cloud of dust hovering over the work out area. There are no fountains working so be sure to bring water. The equipment is also not being maintained. A perfect example of this is: There's an eliptical trained that makes a very loud noise which resonates throughout the gym. You would think that this might initiate some sort of investigation by a staff member whereby they would take it out of service and put a work order in to have it fixed. Well, it has been that way for over two months, no one ever investigates, and still day after day noise from it reverberates throughout the gym. I find that all staff seem to care about is signing up more members. If after reading this you still are dumb enough to join. Do not pay over $499 plus tax for a year. That is what I paid and I still feel riped off! Spead the word, let's get the nice, efficient, and helpful owners and staff from Oxygen back. At least they cared.
Reviewer: Brian
This gym is horrible. DO NOT JOIN!!! I can understand being under constrution, but you think that they would try to make up for inconveniences with a little more effort. That is definitely not the case! There is often no hot water, and they do a poor job of notifying members when it's unavailable. During the construction the gym is also at times open to the outside causing temeratures ti dip below or close to the freezing mark. There's welding going on, very loud construction/demolition, fire alarms going off, and a big cloud of dust hovering over the work out area. There are no fountains working so be sure to bring water. The equipment is also not being maintained. A perfect example of this is: There's an eliptical trained that makes a very loud noise which resonates throughout the gym. You would think that this might initiate some sort of investigation by a staff member whereby they would take it out of service and put a work order in to have it fixed. Well, it has been that way for over two months, no one ever investigates, and still day after day noise from it reverberates throughout the gym. I find that all staff seem to care about is signing up more members. If after reading this you still are dumb enough to join. Do not pay over $499 plus tax for a year. That is what I paid and I still feel riped off! Spead the word, let's get the nice, efficient, and helpful owners and staff from Oxygen back. At least they cared.
1/10
Reviewer: missy
OMG! they told me that I won second place in a draw! I asked my friends about it too and they said they won second prize at a draw too. Isn't that kinda weird how all three of us won a draw at second prize? sounds like a SCAM to me!
Reviewer: missy
OMG! they told me that I won second place in a draw! I asked my friends about it too and they said they won second prize at a draw too. Isn't that kinda weird how all three of us won a draw at second prize? sounds like a SCAM to me!
4/10
Reviewer: janine
Do not join this club. I was lied to about towel service, and then told that I was already receiving an exceptional rate. The bathrooms are horrible, worse than the subway! The staff are unfriendly, refused to help me find my WINTER COAT when it was sitting at the counter! There is no reason to join this club with so many others around. Most exciting news is that they are putting in a juice bar, and even that means nothing. If I wanted juice and a sandwich, I'd go to a restaurant.
Reviewer: janine
Do not join this club. I was lied to about towel service, and then told that I was already receiving an exceptional rate. The bathrooms are horrible, worse than the subway! The staff are unfriendly, refused to help me find my WINTER COAT when it was sitting at the counter! There is no reason to join this club with so many others around. Most exciting news is that they are putting in a juice bar, and even that means nothing. If I wanted juice and a sandwich, I'd go to a restaurant.
7/10
Reviewer: James M
Wellington location is great - friendly staff - never a wait for equipment. Beautiful and well-equipped change rooms. No complaints at all.
Reviewer: James M
Wellington location is great - friendly staff - never a wait for equipment. Beautiful and well-equipped change rooms. No complaints at all.
6/10
Reviewer: kyle
I went to Extreme Fitness because I was told that I had one month FREE membership (that I had won in a draw). After a tour of this state-of-the-art gym, I was told that I had to SIGN AN AGREEMENT to get the free membership. I was STRONGLY persuaded to sign, and that it would be easy to cancel...but I was NOT SHOWN ANY DOCUMENTATION of the terms of agreement, no matter how much I asked. Sounds like a SCAM to me!!!
Reviewer: kyle
I went to Extreme Fitness because I was told that I had one month FREE membership (that I had won in a draw). After a tour of this state-of-the-art gym, I was told that I had to SIGN AN AGREEMENT to get the free membership. I was STRONGLY persuaded to sign, and that it would be easy to cancel...but I was NOT SHOWN ANY DOCUMENTATION of the terms of agreement, no matter how much I asked. Sounds like a SCAM to me!!!
9/10
Reviewer: mark
I think everyone seems to be extremely rough on this franchise. i go to one downtown mainly and they are nice. give more than one towel if ask. I dont understand what the big deal is anyways you go there to work out not talk to the staff. and every gym tries to get you to join. gym salesman are like car salesman. the equipment is great, very clean and modern places. and if your not happy with your plan you can probably get it reduced if you tell them your going to leave.
Reviewer: mark
I think everyone seems to be extremely rough on this franchise. i go to one downtown mainly and they are nice. give more than one towel if ask. I dont understand what the big deal is anyways you go there to work out not talk to the staff. and every gym tries to get you to join. gym salesman are like car salesman. the equipment is great, very clean and modern places. and if your not happy with your plan you can probably get it reduced if you tell them your going to leave.
4/10
Reviewer: Samara
This was my very first day with the BLOOR location...DO NOT GO!!! the `welcoming staff`are not welcome at all..they were rude to me and spent most of the time flirting with the male customers or staff. I even had 3 girls look up at me as I stood there and they just looked down back at nothing. Finally a girl who was with another customer asked if I needed anything, I told her I was there for my fitness assesmenet (which by the way no one told me it was actually a sales pitch and had zero benefit to me!!!)so the snobby girl told me to just stand ňver there`when I asked her where there was she rudly gestured to some far away place and told me my assesore will be with me soon. So off I go to stand in some weird place for 10 min before some trainer comes to me and asks if I was helped, when I told him my experience he even said it was rude and not a good welcome for a first day. i end up doing this assesment, again still thinking this was part of my mebership and I was going to be helped, but then I was hit with the most HIGH PRESSURE SALES TACTICS I have ever seen since I worked as a telemarketer! They almost never let me leave the office without a yes...I was nealry in tears with how ill I felt. I left the office and the gym feel mortified and I HATE I EVER BOUGHT A MEMBERSHIP...I wish someone can tell me how I can get out of my contract NOW while I can...Any lawyers out here...
Reviewer: Samara
This was my very first day with the BLOOR location...DO NOT GO!!! the `welcoming staff`are not welcome at all..they were rude to me and spent most of the time flirting with the male customers or staff. I even had 3 girls look up at me as I stood there and they just looked down back at nothing. Finally a girl who was with another customer asked if I needed anything, I told her I was there for my fitness assesmenet (which by the way no one told me it was actually a sales pitch and had zero benefit to me!!!)so the snobby girl told me to just stand ňver there`when I asked her where there was she rudly gestured to some far away place and told me my assesore will be with me soon. So off I go to stand in some weird place for 10 min before some trainer comes to me and asks if I was helped, when I told him my experience he even said it was rude and not a good welcome for a first day. i end up doing this assesment, again still thinking this was part of my mebership and I was going to be helped, but then I was hit with the most HIGH PRESSURE SALES TACTICS I have ever seen since I worked as a telemarketer! They almost never let me leave the office without a yes...I was nealry in tears with how ill I felt. I left the office and the gym feel mortified and I HATE I EVER BOUGHT A MEMBERSHIP...I wish someone can tell me how I can get out of my contract NOW while I can...Any lawyers out here...
5/10
Reviewer: cika
The Dunfield Club was taken over Extreme Fitness. The only reason I joined that club was the token system they had for their classes, so they could control the size of their classes. After EF took over you have to be there really early to get a spot otherwise, forget about it, they're packed and people tend to squeeze so close to you that you can't even open your arms to exercise normally.
Reviewer: cika
The Dunfield Club was taken over Extreme Fitness. The only reason I joined that club was the token system they had for their classes, so they could control the size of their classes. After EF took over you have to be there really early to get a spot otherwise, forget about it, they're packed and people tend to squeeze so close to you that you can't even open your arms to exercise normally.
6/10
Reviewer: Natalie
Extreme@Yonge/Sheppard
Pros: no sign up fee, decent equipment, variety of different types of fitness classes (spinning class was great and instructors were really good)
Cons: no pre-sign up for equipment and no time limit on equipment use - not only do you have to wait, you don't know how long you will have to wait and this really sucked during peak hours, which is usually the only time most members can go. Any new members should be prepared to add an additional 30 minutes to their work out for all of the waiting they will have to do.
You also had to wait in line to get into the spinning class, literally just stand outside the room for at least 20 minutes before the class. You could leave your towel there to mark your spot but of course half of the time someone would not recognize this and there was often some bickering and arguing over people cutting in line and so on. Instructors had to act as bouncers at the door when one class finished and members started to file in for the next class. No joke.
Not enough lockers to handle the number of members. Of course, it's a business and I understand that they want as many members as they can get, but it's not fun having to lug all of your stuff with you throughout your workout because you couldn't get a locker.
In the year that I was there, the stretch room slowly became another equipment room.They kept adding exercise machines so it was kind of hard to stretch in the 'stretch room' when there is hardly any room to do so.
Many members I talked to actually wrote complaints about the limited availabilty of everything due to increased membership and tried to get a pre-sign up system in place but it all fell on deaf ears. Basically, once they have your one year commitment, they don't care about customer satisfaction.
I cancelled after a year was up and am now at the Y, not as fancy, but more organized and not sales focused. Oh, and alot cheaper.
Reviewer: Natalie
Extreme@Yonge/Sheppard
Pros: no sign up fee, decent equipment, variety of different types of fitness classes (spinning class was great and instructors were really good)
Cons: no pre-sign up for equipment and no time limit on equipment use - not only do you have to wait, you don't know how long you will have to wait and this really sucked during peak hours, which is usually the only time most members can go. Any new members should be prepared to add an additional 30 minutes to their work out for all of the waiting they will have to do.
You also had to wait in line to get into the spinning class, literally just stand outside the room for at least 20 minutes before the class. You could leave your towel there to mark your spot but of course half of the time someone would not recognize this and there was often some bickering and arguing over people cutting in line and so on. Instructors had to act as bouncers at the door when one class finished and members started to file in for the next class. No joke.
Not enough lockers to handle the number of members. Of course, it's a business and I understand that they want as many members as they can get, but it's not fun having to lug all of your stuff with you throughout your workout because you couldn't get a locker.
In the year that I was there, the stretch room slowly became another equipment room.They kept adding exercise machines so it was kind of hard to stretch in the 'stretch room' when there is hardly any room to do so.
Many members I talked to actually wrote complaints about the limited availabilty of everything due to increased membership and tried to get a pre-sign up system in place but it all fell on deaf ears. Basically, once they have your one year commitment, they don't care about customer satisfaction.
I cancelled after a year was up and am now at the Y, not as fancy, but more organized and not sales focused. Oh, and alot cheaper.
5/10
Reviewer: Joseph
The managers are NOT friendly at all, especially when canceling membership. There were many information inconsistencies from the staffs/managers which make me pay for some extra charge to do the cancellation; the managers are not there to assist you, but to suck your money. It also happens to my friends. No matter how much you are well prepared to follow the terms and condition, they can always find ways to charge you more. Because of their horrible customer relations, Extreme Fitness is totally not recommended.
Reviewer: Joseph
The managers are NOT friendly at all, especially when canceling membership. There were many information inconsistencies from the staffs/managers which make me pay for some extra charge to do the cancellation; the managers are not there to assist you, but to suck your money. It also happens to my friends. No matter how much you are well prepared to follow the terms and condition, they can always find ways to charge you more. Because of their horrible customer relations, Extreme Fitness is totally not recommended.
4/10
Reviewer: Ian
Well, I have been taken. I signed up Jan 06, and just today (Nov 07) payed off the membership and training in full. I went to a lawyer, and have a case, however the $3200 I was suckered with is less than the amount a lawyer would cost.
I notified them of my visa change, they billed the old visa and after it declined (because it was cancelled), they filed a dispute damaging my credit for 3 months. The Bank (Royal Bank) did not notify me of the dispute, and billed my visa (for a visa I had cancelled). I have proof I notified them of the change prior to cancelling the visa.
Also, the GYM had notification of freezing the membership (which I also have proof and a signature from membership) but instead, they filed for collection.
DO NOT, do business with Extreme Fitness, you will regret it.
As for a review on the North York/Madison location, not well ventilated (very hot), and management has to be dealt with a heavy hand.
Reviewer: Ian
Well, I have been taken. I signed up Jan 06, and just today (Nov 07) payed off the membership and training in full. I went to a lawyer, and have a case, however the $3200 I was suckered with is less than the amount a lawyer would cost.
I notified them of my visa change, they billed the old visa and after it declined (because it was cancelled), they filed a dispute damaging my credit for 3 months. The Bank (Royal Bank) did not notify me of the dispute, and billed my visa (for a visa I had cancelled). I have proof I notified them of the change prior to cancelling the visa.
Also, the GYM had notification of freezing the membership (which I also have proof and a signature from membership) but instead, they filed for collection.
DO NOT, do business with Extreme Fitness, you will regret it.
As for a review on the North York/Madison location, not well ventilated (very hot), and management has to be dealt with a heavy hand.
8/10
Reviewer: Dmytro
Extreme Fitness was my first gym where I got the membership and started to workout and yes first it was like a maze, but in a week you'll know where everything is. The gym is very clean, they have a great variety of dumbbells in number of pairs. Change rooms are great too, there is a sing that says to always lock your locker and I've been going to that gym for 2 years and always left my stuff unwatched and unlocked and not even once I ever had anything stolen from me. You don't see many teenagers there so the people are nice and share the equipment. It usually gets crowded from 4pm-12am thats when everyone finishes work and rush in the gym to workout. Suggestion, come 10am-3pm the best time with the least people around and all equipment is available. Because the Yonge-Sheppard is a new gym the equipment is new UNLIKE the Bloor Yonge which has old equipment, not enough dumbbells for the amount of people that go there and over all not as exciting. I can't wait for the Yonge-Dundas location to be opened in Jan. 2008. My overall rating would be 8/10.
Reviewer: Dmytro
Extreme Fitness was my first gym where I got the membership and started to workout and yes first it was like a maze, but in a week you'll know where everything is. The gym is very clean, they have a great variety of dumbbells in number of pairs. Change rooms are great too, there is a sing that says to always lock your locker and I've been going to that gym for 2 years and always left my stuff unwatched and unlocked and not even once I ever had anything stolen from me. You don't see many teenagers there so the people are nice and share the equipment. It usually gets crowded from 4pm-12am thats when everyone finishes work and rush in the gym to workout. Suggestion, come 10am-3pm the best time with the least people around and all equipment is available. Because the Yonge-Sheppard is a new gym the equipment is new UNLIKE the Bloor Yonge which has old equipment, not enough dumbbells for the amount of people that go there and over all not as exciting. I can't wait for the Yonge-Dundas location to be opened in Jan. 2008. My overall rating would be 8/10.
1/10
Reviewer: Lou
Having once been a member of the Danforth Oxygen turned Extreme Fitness, I share all the same complaints posted here. It was so bad I couldn’t wait to get out of there and cancelled my membership as soon as my one year contract was up. However, the nightmare was only just beginning! Even though I had paid a year ago in advance, I continued to get charged on my credit card afterwards. After two months of calling, emailing and showing up in person to talk to managers/general managers, this has still not been resolved. They are not even taking my calls or returning any of my messages anymore! I’ve now gone to my credit card company to report them for fraudulent billing. While it may have been an innocent oversight when they first put through the charge, they knowingly not doing anything to remediate it afterwards is the real scam! I’ve also checked them out on the Better Business Bureau website and was not surprised to find out that they have many complaints against them and have an “unsatisfactory record” with the BBB over not responding and/or not resolving complaints. Let this be a warning to those that are thinking about joining this gym and esp. to those that are planning to get out of that hell hole – just because you cancel your membership doesn’t mean you won’t still continue to get ripped off and deal with their non-existent customer service! In fact, it only gets worst!
Reviewer: Lou
Having once been a member of the Danforth Oxygen turned Extreme Fitness, I share all the same complaints posted here. It was so bad I couldn’t wait to get out of there and cancelled my membership as soon as my one year contract was up. However, the nightmare was only just beginning! Even though I had paid a year ago in advance, I continued to get charged on my credit card afterwards. After two months of calling, emailing and showing up in person to talk to managers/general managers, this has still not been resolved. They are not even taking my calls or returning any of my messages anymore! I’ve now gone to my credit card company to report them for fraudulent billing. While it may have been an innocent oversight when they first put through the charge, they knowingly not doing anything to remediate it afterwards is the real scam! I’ve also checked them out on the Better Business Bureau website and was not surprised to find out that they have many complaints against them and have an “unsatisfactory record” with the BBB over not responding and/or not resolving complaints. Let this be a warning to those that are thinking about joining this gym and esp. to those that are planning to get out of that hell hole – just because you cancel your membership doesn’t mean you won’t still continue to get ripped off and deal with their non-existent customer service! In fact, it only gets worst!
6/10
Reviewer: dan
great love it
Reviewer: dan
great love it
5/10
Reviewer: Tyler
Re: Danforth location - absolutely avoid this place! Not only are the conditions sub par, the "upgrades" move at a snail's pace. The 1000sf section is in the exact same stage as it was 4 months ago. Progress does not really seem to be even happening here; it's not like they're building a Boeing here. With the absurd membership growth in recent months, I would assume it's not a cash flow problem.
Now that the men's sauna is out of service (for lord knows how long) this is suddenly just like any other gym in the city to me (which is too bad, due to the unique building its in). The $73 I'm paying every month (the full rate carried over from Oxygen) just is not worth it anymore - it's half the gym it used to be.
Reviewer: Tyler
Re: Danforth location - absolutely avoid this place! Not only are the conditions sub par, the "upgrades" move at a snail's pace. The 1000sf section is in the exact same stage as it was 4 months ago. Progress does not really seem to be even happening here; it's not like they're building a Boeing here. With the absurd membership growth in recent months, I would assume it's not a cash flow problem.
Now that the men's sauna is out of service (for lord knows how long) this is suddenly just like any other gym in the city to me (which is too bad, due to the unique building its in). The $73 I'm paying every month (the full rate carried over from Oxygen) just is not worth it anymore - it's half the gym it used to be.
7/10
Reviewer: Jen
North York location, been there just over four years now. It's busy, but the equipment is there and the facilities are good (I use the steam room a lot). Very confusing layout, but I've gotten used to it. Staff are decent enough, some recognize, others don't. I just renewed and it was pretty hassle free.
Thornhill - I've been a few times, no issues. Basic layout, all the machines are in the main area. Haven't had any interaction with staff there.
Richmond location, I just visited and it was very nice. I went from about 7pm-9pm on Monday and it wasn't very busy. Everything was sparkly and new, though they could do with more weights. I found myself scrounging for them, when I don't have that issue with the Shep location. Steam room is huge. Reception needs a bit of an upgrade. Lost my card, (got a new one on the spot), had to ask my name about four times to remember it. I spelled it out too.
Sorry so many of you guys have had such negative experiences! I was hunting for info on the Yonge and Dundas location when I found this site. Hope Extreme reads these and takes your issues to heart.
Reviewer: Jen
North York location, been there just over four years now. It's busy, but the equipment is there and the facilities are good (I use the steam room a lot). Very confusing layout, but I've gotten used to it. Staff are decent enough, some recognize, others don't. I just renewed and it was pretty hassle free.
Thornhill - I've been a few times, no issues. Basic layout, all the machines are in the main area. Haven't had any interaction with staff there.
Richmond location, I just visited and it was very nice. I went from about 7pm-9pm on Monday and it wasn't very busy. Everything was sparkly and new, though they could do with more weights. I found myself scrounging for them, when I don't have that issue with the Shep location. Steam room is huge. Reception needs a bit of an upgrade. Lost my card, (got a new one on the spot), had to ask my name about four times to remember it. I spelled it out too.
Sorry so many of you guys have had such negative experiences! I was hunting for info on the Yonge and Dundas location when I found this site. Hope Extreme reads these and takes your issues to heart.
5/10
Reviewer: A.C.
Reviewer: A.C.
2/10
Reviewer: Dave
Extreme Bay and Bloor is the WORST GYM I've ever been. , I found the new staff unfriendly and not particularly respectful. My experience with the management indicates their lack of competence. FIND ANOTHER PLACE!!
Reviewer: Dave
Extreme Bay and Bloor is the WORST GYM I've ever been. , I found the new staff unfriendly and not particularly respectful. My experience with the management indicates their lack of competence. FIND ANOTHER PLACE!!
5/10
Reviewer: sarah
Sure, dea, we all believe you and we're rushing to sign up now!
Reviewer: sarah
Sure, dea, we all believe you and we're rushing to sign up now!
10/10
Reviewer: dea
I just joined the new Richmond extreme fitness. I have been working out in clubs across the world and have never seen anything so great. The atmosphere is so hip and motivating, i just want to work out for hours. The staff are friendly and super nice. I would recomend it to anyone.
Reviewer: dea
I just joined the new Richmond extreme fitness. I have been working out in clubs across the world and have never seen anything so great. The atmosphere is so hip and motivating, i just want to work out for hours. The staff are friendly and super nice. I would recomend it to anyone.
4/10
Reviewer: niamh
extreme fitness @ 635 danforth ave.has been under construction since nov. 2006 due to this, the steam rooms have been out of service in the ladies for almost ayear now. the ladies change room facilities have been temporarily moved to the 3rd floor .the staff are generaly friendly but the general manager(salt and pepper hair with moustach) is arrogant.while working out on sept 26th i was repulsed to watch him in full view through the accounts room windows,pick at his teeth and suck his fingers.just disgusting!
Reviewer: niamh
extreme fitness @ 635 danforth ave.has been under construction since nov. 2006 due to this, the steam rooms have been out of service in the ladies for almost ayear now. the ladies change room facilities have been temporarily moved to the 3rd floor .the staff are generaly friendly but the general manager(salt and pepper hair with moustach) is arrogant.while working out on sept 26th i was repulsed to watch him in full view through the accounts room windows,pick at his teeth and suck his fingers.just disgusting!
5/10
Reviewer: Alethea
For those especially who belong to the Danforth location, check out www.extremefitnessforum.net
Reviewer: Alethea
For those especially who belong to the Danforth location, check out www.extremefitnessforum.net
4/10
Reviewer: Anthony
I've been @ the yonge/sheppard extreme since it opened. Every year the price has gone up, yet the quality has gone down.
The receptionists are generally rude, should you interupt them on one of their many personal calls expect a scowel.
The trainers consist mostly of steroided out monkies who seem to have little knowledge.
The showers are absolutely pathetic, ONLY ONE WORKS, as a previous post indicated, the rest run no hot water, and or pressure.
Extreme's marketing is also indicative of their culture, they try to "trick" people with a $19 a month "trial" offer.
Clearly there is no capacity issue with extreme -they are focusing only on short term profits, forget trying to get a machine between 5pm - 8pm weekdays.
Terrible service, unfriendly staff, poor shower facilities, over crowded - when my membership is up this year - I will NOT renew.
Reviewer: Anthony
I've been @ the yonge/sheppard extreme since it opened. Every year the price has gone up, yet the quality has gone down.
The receptionists are generally rude, should you interupt them on one of their many personal calls expect a scowel.
The trainers consist mostly of steroided out monkies who seem to have little knowledge.
The showers are absolutely pathetic, ONLY ONE WORKS, as a previous post indicated, the rest run no hot water, and or pressure.
Extreme's marketing is also indicative of their culture, they try to "trick" people with a $19 a month "trial" offer.
Clearly there is no capacity issue with extreme -they are focusing only on short term profits, forget trying to get a machine between 5pm - 8pm weekdays.
Terrible service, unfriendly staff, poor shower facilities, over crowded - when my membership is up this year - I will NOT renew.
1/10
Reviewer: Glenna
Since Extreme Fitness took over the Oxygen club, the gym has gone downhill and fast. Renovations seem to take forever (except the ones for the sales area). There is absolutely no communication with members, so we never know what is going on. None of the changes have been for the better. It's crowded at all hours (even at 10 p.m.!), noisy, smelly and the machines are ill-placed. Cardio is now on the top floor and it's like a sauna there. No fans in sight, just an over-heated stuff place. I am so disappointed and would quit if I had an alternative. I have complained about rude or unfriendly receptionists and the behaviour of other members. No one seems to care any more and it shows. Signing up an endless stream of new members at low prices is bad for business. Equipments gets over-used and no gym loyalty is created. It is really disappointing to see what has happened to a wonderful neighbourhood gym. Staff new everyone by name and had a smile for you. You could bring your bike inside if you forgot your lock, borrow a spare lock and even park your dog there! They would always go the extra mile. And as for the daycare....it went from being a warm and caring place to a cold and unfriendly one overnight (at nearly double the cost). My young children (3 and 5) won't go. And they treated the daycare staff abysmally. It's really inexcusable. Overall, a sad story of corporate greed. I have tried the new gym on Richmond and it's the same thing - overcrowded and underserviced. I wish this could be changed somehow!
Reviewer: Glenna
Since Extreme Fitness took over the Oxygen club, the gym has gone downhill and fast. Renovations seem to take forever (except the ones for the sales area). There is absolutely no communication with members, so we never know what is going on. None of the changes have been for the better. It's crowded at all hours (even at 10 p.m.!), noisy, smelly and the machines are ill-placed. Cardio is now on the top floor and it's like a sauna there. No fans in sight, just an over-heated stuff place. I am so disappointed and would quit if I had an alternative. I have complained about rude or unfriendly receptionists and the behaviour of other members. No one seems to care any more and it shows. Signing up an endless stream of new members at low prices is bad for business. Equipments gets over-used and no gym loyalty is created. It is really disappointing to see what has happened to a wonderful neighbourhood gym. Staff new everyone by name and had a smile for you. You could bring your bike inside if you forgot your lock, borrow a spare lock and even park your dog there! They would always go the extra mile. And as for the daycare....it went from being a warm and caring place to a cold and unfriendly one overnight (at nearly double the cost). My young children (3 and 5) won't go. And they treated the daycare staff abysmally. It's really inexcusable. Overall, a sad story of corporate greed. I have tried the new gym on Richmond and it's the same thing - overcrowded and underserviced. I wish this could be changed somehow!
2/10
Reviewer: eric
When it was Oxygen, the Danforth location used to be the best managed gym in the city, now its turned into a midevil dungeon. Save us.
Reviewer: eric
When it was Oxygen, the Danforth location used to be the best managed gym in the city, now its turned into a midevil dungeon. Save us.
7/10
Reviewer: Eleni
People are so eager to nit-pick at everything negative. Personally I have never had a problem with staff. I do agree that sales can get intense, it does get busy, and renovations have been going on for a while and due to this space is more limited. After reading some of these comments I think some of you a truely ignorant and self-absorbed. Above all its a business, and not everyone are going to be happy. For example some like the music, some don't. Towel service with Oxygen was charged as an extra, why would that change? Because you have been there for years with another company you should have special treatment? NO, deal with being an equal, you are no more special then anyone else in there. And it is bad enough the building is old, but they're expanding over 1000 sq ft WITHOUT interupting your service, do you think that is easy and can be done over night? NO, sorry things like that take time, any contrator can vouch for that. Lastly, staff are just as frustrated as members. I have heard the way MEMBERS speak and treat staff and if it was me I would not serve them at all. MEMBERS tend to be more rude and in most cases have ridiculous and unrealistic demands. Treat people the way you would like to be treating. If you are being rude and snappy staff has every right to respond to you in the same manner. Renovations are temporary, and equipment are all being changed once renovations are done. Members just need to suck it up and try being understanding. Think of it from a business prospective, if you are capable of doing so. And I'm sure if you approach the staff and speak to them as equals in a calm and professional manner, SANS the rude snappy tone in your voice, they will respond to you in the same way and be more than happy to help you.
Reviewer: Eleni
People are so eager to nit-pick at everything negative. Personally I have never had a problem with staff. I do agree that sales can get intense, it does get busy, and renovations have been going on for a while and due to this space is more limited. After reading some of these comments I think some of you a truely ignorant and self-absorbed. Above all its a business, and not everyone are going to be happy. For example some like the music, some don't. Towel service with Oxygen was charged as an extra, why would that change? Because you have been there for years with another company you should have special treatment? NO, deal with being an equal, you are no more special then anyone else in there. And it is bad enough the building is old, but they're expanding over 1000 sq ft WITHOUT interupting your service, do you think that is easy and can be done over night? NO, sorry things like that take time, any contrator can vouch for that. Lastly, staff are just as frustrated as members. I have heard the way MEMBERS speak and treat staff and if it was me I would not serve them at all. MEMBERS tend to be more rude and in most cases have ridiculous and unrealistic demands. Treat people the way you would like to be treating. If you are being rude and snappy staff has every right to respond to you in the same manner. Renovations are temporary, and equipment are all being changed once renovations are done. Members just need to suck it up and try being understanding. Think of it from a business prospective, if you are capable of doing so. And I'm sure if you approach the staff and speak to them as equals in a calm and professional manner, SANS the rude snappy tone in your voice, they will respond to you in the same way and be more than happy to help you.
5/10
Reviewer: H.Lempert
Make sure you get receipts-I was told I was in arrears for July and August payments - I brought in receipts twice as proof of payment and they still say I have not paid - the manager said I will have a bad credit rating if I don't pay even though I have proof of payment. BE VERY VERY CAUTIOUS!
Reviewer: H.Lempert
Make sure you get receipts-I was told I was in arrears for July and August payments - I brought in receipts twice as proof of payment and they still say I have not paid - the manager said I will have a bad credit rating if I don't pay even though I have proof of payment. BE VERY VERY CAUTIOUS!
2/10
Reviewer: I_quit
Danforth location is horrible. They're running it into the ground. Crowded, dirty, unfriendly and under renovation forever (significan workout space has been lost to sales office / function)...my sincere advice: stay away.
Reviewer: I_quit
Danforth location is horrible. They're running it into the ground. Crowded, dirty, unfriendly and under renovation forever (significan workout space has been lost to sales office / function)...my sincere advice: stay away.
3/10
Reviewer: Alethea
Oxygen Fitness was not perfect but it was a friendly community independent gym on the Danforth. Ever since Extreme took it over, it has become nothing more that a membership sales facility, with no regard for those clients who take strength training and fitness seriously. The place has been under endless renovation -- since November 2005 -- and every week we lose more space and equipment. Meanwhile, more newbies are being suckered in with a $19 offer while we oldies who built this once-wonderful gym are getting shafted. Thank you Corporate America for wrecking a bunch of great Canadian-owned gyms.
Reviewer: Alethea
Oxygen Fitness was not perfect but it was a friendly community independent gym on the Danforth. Ever since Extreme took it over, it has become nothing more that a membership sales facility, with no regard for those clients who take strength training and fitness seriously. The place has been under endless renovation -- since November 2005 -- and every week we lose more space and equipment. Meanwhile, more newbies are being suckered in with a $19 offer while we oldies who built this once-wonderful gym are getting shafted. Thank you Corporate America for wrecking a bunch of great Canadian-owned gyms.
5/10
Reviewer: matt
Having been a member of Extreme Fitness for a couple of years, I was disappointed to arrive at the Wellington Location which is close to where I work and denied access to the facilities because my membership needs to be upgraded. Evidently, without fair warning, Extreme Fitness locations are going exclusive. I was embarassed and disappointed. Extreme Fitness is not doing good business. Anyone aware of what's going on at the exclusive Wellington location? The showers are "see-through". Hmmmm....
Reviewer: matt
Having been a member of Extreme Fitness for a couple of years, I was disappointed to arrive at the Wellington Location which is close to where I work and denied access to the facilities because my membership needs to be upgraded. Evidently, without fair warning, Extreme Fitness locations are going exclusive. I was embarassed and disappointed. Extreme Fitness is not doing good business. Anyone aware of what's going on at the exclusive Wellington location? The showers are "see-through". Hmmmm....
3/10
Reviewer: G, Suvari
Extreme Fitness LIES to get people in with the $19/month membership...then tries to push them into a much more expensive one!
Reviewer: G, Suvari
Extreme Fitness LIES to get people in with the $19/month membership...then tries to push them into a much more expensive one!
2/10
Reviewer: pietro
the Danforth gym was taken over by Extreme Fitness without any notice to members. It seemed to my like a coup.Management is an ivory tower. Renovations are causing severe inconvenience. Equipment is crowded into an area too small to be used safely. This coupled with absimal lighting makes for unsafe conditions. In cxonclusion, the only extreme is the bullshit.
Reviewer: pietro
the Danforth gym was taken over by Extreme Fitness without any notice to members. It seemed to my like a coup.Management is an ivory tower. Renovations are causing severe inconvenience. Equipment is crowded into an area too small to be used safely. This coupled with absimal lighting makes for unsafe conditions. In cxonclusion, the only extreme is the bullshit.
5/10
Reviewer: Karen
Gross comments...sometimes so unsophisticated negative comments printed here. Yeach.
Reviewer: Karen
Gross comments...sometimes so unsophisticated negative comments printed here. Yeach.
2/10
Reviewer: Robert
I advise my friends all the time, run away from Extreme as quickly as possible. Neither staff nor management care about customer service. Some of their actions could be considered downright shady, and they have no problem screwing members over. I had to threaten them with a complaint to the Ministry of Government Services to get them to answer a simple question for me.
Reviewer: Robert
I advise my friends all the time, run away from Extreme as quickly as possible. Neither staff nor management care about customer service. Some of their actions could be considered downright shady, and they have no problem screwing members over. I had to threaten them with a complaint to the Ministry of Government Services to get them to answer a simple question for me.
2/10
Reviewer: JP
Reviewer: JP
2/10
Reviewer: Capricorn
Extreme took over Oxygen Fitness Danforth, and it has been a nightmare ever since! Don't join here. They deleted my account, 3 times, hoping I couldn't prove I paid. Apparently people lost their memberships that way. My friend lost 3 months because of it. They are very friendly to get you to join, then treat you like TRASH once you've paid. The WORST COMPANY I HAVE EVER DEALT WITH! They keep taking equipment away, and not replacing it. They say they will replace SOME of it, ONE DAY. Meanwhile, I paid for a full membership. Also, even though I have paid more than some new members, they tell me I don't get towel service like all new members do, because I was an Oxygen member. And do I get to use other Extreme gyms like everyone else? NO! Why not? I was a former Oxygen member. The list goes on and on and on... see www.extremefitnessforum.net
Reviewer: Capricorn
Extreme took over Oxygen Fitness Danforth, and it has been a nightmare ever since! Don't join here. They deleted my account, 3 times, hoping I couldn't prove I paid. Apparently people lost their memberships that way. My friend lost 3 months because of it. They are very friendly to get you to join, then treat you like TRASH once you've paid. The WORST COMPANY I HAVE EVER DEALT WITH! They keep taking equipment away, and not replacing it. They say they will replace SOME of it, ONE DAY. Meanwhile, I paid for a full membership. Also, even though I have paid more than some new members, they tell me I don't get towel service like all new members do, because I was an Oxygen member. And do I get to use other Extreme gyms like everyone else? NO! Why not? I was a former Oxygen member. The list goes on and on and on... see www.extremefitnessforum.net
1/10
Reviewer: Paul Bradley
DO NOT GO TO EXTREME FITNESS, THEY WILL TRAP YOU. THEY WILL NOT LET YOU LEAVE UNTIL YOU SIGN SOMETHING UNDER UNDUE DURESS!!!
A CLASS ACTION LAWSUIT NEEDS TO BE STARTED.
Reviewer: Paul Bradley
DO NOT GO TO EXTREME FITNESS, THEY WILL TRAP YOU. THEY WILL NOT LET YOU LEAVE UNTIL YOU SIGN SOMETHING UNDER UNDUE DURESS!!!
A CLASS ACTION LAWSUIT NEEDS TO BE STARTED.
2/10
Reviewer: Mehitabel
This place has really gone downhill since Extreme Fitness purchased the Danforth/Pape club from Oxygen Fitness. There seem to be more staff than before, mostly trying to sell memberships. Unfortunately, I found the new staff unfriendly and not particularly respectful. My experience with the management indicates their lack of competence. I have hopefully managed to resign my membership and stop the monthly charges to my credit card, but given mistakes already made I am not so confident. The club is no longer as clean as it was when it was Oxygen Fitness, and some of the workout areas are smelly and poorly ventilated now. In the evening, the music volume is cranked up so high that the speakers crackle. It became a thoroughly unpleasant experience to work out at the club for me, bad energy, bad all around -- so I quit Extreme Fitness to join another exercise club in the neighbourhood.
Reviewer: Mehitabel
This place has really gone downhill since Extreme Fitness purchased the Danforth/Pape club from Oxygen Fitness. There seem to be more staff than before, mostly trying to sell memberships. Unfortunately, I found the new staff unfriendly and not particularly respectful. My experience with the management indicates their lack of competence. I have hopefully managed to resign my membership and stop the monthly charges to my credit card, but given mistakes already made I am not so confident. The club is no longer as clean as it was when it was Oxygen Fitness, and some of the workout areas are smelly and poorly ventilated now. In the evening, the music volume is cranked up so high that the speakers crackle. It became a thoroughly unpleasant experience to work out at the club for me, bad energy, bad all around -- so I quit Extreme Fitness to join another exercise club in the neighbourhood.
2/10
Reviewer: bender
Horrible staff attitude; never explain to you about contracts, 10 days of resigning does not work, they will force you to take the membership/course; Manager lies and hide details in anyway possible to get you paying their salaries; unfriendly personal trainer and will flex every of their muscles possible in front of you. Feel free to join them if you are a millionaire and want to support these rats instead of getting urself healthy
Reviewer: bender
Horrible staff attitude; never explain to you about contracts, 10 days of resigning does not work, they will force you to take the membership/course; Manager lies and hide details in anyway possible to get you paying their salaries; unfriendly personal trainer and will flex every of their muscles possible in front of you. Feel free to join them if you are a millionaire and want to support these rats instead of getting urself healthy
4/10
Reviewer: toboy
I worked out at the Yonge & Sheppard location for about 2 years. Experience there was awful. Moved further uptown and decided to check out the Thornhill location. They were so unprofessional and rude I asked for the manager to complain. How did he react? He couldn't care less about what I had to say so I left. At least at the yonge & sheppard location they were rude after I signed up. At this location they were rude even before signing up. Oh did I mention that when I asked if I could have a tour the receptionist replied "are you going to sign up today or not?" .. I said not today and they almost *literally* kicked me out. Oh and someone broke into my locker at the yonge & shepp location and took the $ out of my wallet. I have more stories, I'll leave it at this..
Reviewer: toboy
I worked out at the Yonge & Sheppard location for about 2 years. Experience there was awful. Moved further uptown and decided to check out the Thornhill location. They were so unprofessional and rude I asked for the manager to complain. How did he react? He couldn't care less about what I had to say so I left. At least at the yonge & sheppard location they were rude after I signed up. At this location they were rude even before signing up. Oh did I mention that when I asked if I could have a tour the receptionist replied "are you going to sign up today or not?" .. I said not today and they almost *literally* kicked me out. Oh and someone broke into my locker at the yonge & shepp location and took the $ out of my wallet. I have more stories, I'll leave it at this..
1/10
Reviewer: pepita
This is the WORST GYM I've ever been. At the time to sing up they are very friendly afterwards they don't care about anything. FIND ANOTHER PLACE!!
Reviewer: pepita
This is the WORST GYM I've ever been. At the time to sing up they are very friendly afterwards they don't care about anything. FIND ANOTHER PLACE!!
5/10
Reviewer: abouttojoin
I was about to join this gym based on a great deal i was being offered, but then realised it would actually work out much more expensive and inconvenient than my current gym, in the long run. It was like having the welcome mat pulled from under me, friendly smiles dropped. Im glad i didnt join, very aggressive sales staff eager for you to sign.
Reviewer: abouttojoin
I was about to join this gym based on a great deal i was being offered, but then realised it would actually work out much more expensive and inconvenient than my current gym, in the long run. It was like having the welcome mat pulled from under me, friendly smiles dropped. Im glad i didnt join, very aggressive sales staff eager for you to sign.
5/10
Reviewer: Albert
I've been at this gym for many years (used to be Oxygen Fitness). It was a nice neighbourhood gym. Now it's a very commercial enterprise, full of staff trying to make a sale. The gym is now overcrowded with people taking advantage of free/cheap promotional rates, and the full-paying members must bear the brunt of this. The best lockers are used by the staff, the equipment is badly spread out (make it dangerous to walk around), the cardio machines are rarely free... it's become a nightmare.
Reviewer: Albert
I've been at this gym for many years (used to be Oxygen Fitness). It was a nice neighbourhood gym. Now it's a very commercial enterprise, full of staff trying to make a sale. The gym is now overcrowded with people taking advantage of free/cheap promotional rates, and the full-paying members must bear the brunt of this. The best lockers are used by the staff, the equipment is badly spread out (make it dangerous to walk around), the cardio machines are rarely free... it's become a nightmare.
5/10
Reviewer: Thomas
The North York location is an abomination. The men's showers are the worst I have ever seen! Out of the 8 showers, only ONE actually works. The other either have NO PRESSURE AT ALL!!!!!!! Or will not run hot water.
From 4pm - 7pm forget getting a machine, the gym is so ridiculously busy..
To top it all off, expect two "JUNK MAIL" Flyers a month telling you to "JOIN EXTREME FOR 2$ A WEEK".
Very poor business practises.
Reviewer: Thomas
The North York location is an abomination. The men's showers are the worst I have ever seen! Out of the 8 showers, only ONE actually works. The other either have NO PRESSURE AT ALL!!!!!!! Or will not run hot water.
From 4pm - 7pm forget getting a machine, the gym is so ridiculously busy..
To top it all off, expect two "JUNK MAIL" Flyers a month telling you to "JOIN EXTREME FOR 2$ A WEEK".
Very poor business practises.
5/10
Reviewer: angela
I attended Oxygen Fitness regularly for 6 years (this Toronto location was just bought by Extreme Fitness). I thought xtreme Fitness would make things better. They did not: they have lots more pretty faces in the front desk to sell memberships but they have created a very long convoluted bureaucracy, brought a lot of young inexperiences staff to "show off" who can not even answer simple questions and client service has gone down precipitously. If i did not have an excellent trainer for several years from the previous gym, I would not be staying there.I am lucky that I train at 6:30 am, so I do not have to wait for equipment. Has become too apersonal, too commercial and far too americanized. Not my style of facility.
Reviewer: angela
I attended Oxygen Fitness regularly for 6 years (this Toronto location was just bought by Extreme Fitness). I thought xtreme Fitness would make things better. They did not: they have lots more pretty faces in the front desk to sell memberships but they have created a very long convoluted bureaucracy, brought a lot of young inexperiences staff to "show off" who can not even answer simple questions and client service has gone down precipitously. If i did not have an excellent trainer for several years from the previous gym, I would not be staying there.I am lucky that I train at 6:30 am, so I do not have to wait for equipment. Has become too apersonal, too commercial and far too americanized. Not my style of facility.
3/10
Reviewer: Bob
Positives: Decent equipment and reasonably clean Negatives: incredibly poor customer service, overcrowded, obnoxious and unqualified personal trainers, equipment constantly broken and never repaired, changerooms too small (lineups for showers) General Comments: I've been going to this gym for a few years due to location. While the equipment is decent, this is a volume gym where they allow as many members as they can sign up, don't even bother showing up during peak periods (morning and early evening) as you will be waiting in line for everything, the staff are rude - they aren't there to help members, but rather to chat up the trainers, and there are too many trainers who are constantly tieing up the equipment and not allowing members to work through, the equipment constantly breaks and isn't repaired, a bunch of the treadmills and elipticals have been broken for months so don't be fooled by the amount of equipment on the floor, the gym is also poorly set up - like a long maze.
Reviewer: Bob
Positives: Decent equipment and reasonably clean Negatives: incredibly poor customer service, overcrowded, obnoxious and unqualified personal trainers, equipment constantly broken and never repaired, changerooms too small (lineups for showers) General Comments: I've been going to this gym for a few years due to location. While the equipment is decent, this is a volume gym where they allow as many members as they can sign up, don't even bother showing up during peak periods (morning and early evening) as you will be waiting in line for everything, the staff are rude - they aren't there to help members, but rather to chat up the trainers, and there are too many trainers who are constantly tieing up the equipment and not allowing members to work through, the equipment constantly breaks and isn't repaired, a bunch of the treadmills and elipticals have been broken for months so don't be fooled by the amount of equipment on the floor, the gym is also poorly set up - like a long maze.
5/10
Reviewer: Sal
I like the gym equipments and also go to group fitness classes regularly. Instructors are very energetic and friendly. HOWEVER, gym managers are not friendly at all. Beware contracts... Staff very forceful when it comes down to convincing you to sign contract.
Reviewer: Sal
I like the gym equipments and also go to group fitness classes regularly. Instructors are very energetic and friendly. HOWEVER, gym managers are not friendly at all. Beware contracts... Staff very forceful when it comes down to convincing you to sign contract.
4/10
Reviewer: RussDNailz
This was a trial period for the time I was there. Guest passes. I was almost forced into a contract in the location in Richmond Hill/Thornhill. Staff are not obliging and they love to flex their authority muscle. North York location is just a maze. Everything is scattered everywhere and the big manager will only scowl at you for acknowledgement. Extreme Fitness has left me with a negative impression and it's done the same with many people I've known. Look elsewhere for your fitness needs.
Reviewer: RussDNailz
This was a trial period for the time I was there. Guest passes. I was almost forced into a contract in the location in Richmond Hill/Thornhill. Staff are not obliging and they love to flex their authority muscle. North York location is just a maze. Everything is scattered everywhere and the big manager will only scowl at you for acknowledgement. Extreme Fitness has left me with a negative impression and it's done the same with many people I've known. Look elsewhere for your fitness needs.
5/10
Reviewer: mark
WATCH OUT: make sure you read all the contracts before you sign. They dont tell you what you write and by the time you realize it, its too late! you get all kinds of flexibility from people when you're about to sign the contract, but once its signed, they dont care about you. charges start piling up. WATCH OUT FOR THIS.
Reviewer: mark
WATCH OUT: make sure you read all the contracts before you sign. They dont tell you what you write and by the time you realize it, its too late! you get all kinds of flexibility from people when you're about to sign the contract, but once its signed, they dont care about you. charges start piling up. WATCH OUT FOR THIS.
7/10
Reviewer: Sheila Kos
The bathrooms on Yonge/Shep location are tiny, just enough to pee. However the location in Richmond Hill is amazing. Lots of machines, clean, friendly, great pool.
At Yonge/Shepp location there is a irky small teeny woman with long brown hair, med/dark complection, really bossy with staff, never smiles unless you smile at her, too fake. And I really do not care for the new manager, caucation with stalky build....too arrogant
Reviewer: Sheila Kos
The bathrooms on Yonge/Shep location are tiny, just enough to pee. However the location in Richmond Hill is amazing. Lots of machines, clean, friendly, great pool.
At Yonge/Shepp location there is a irky small teeny woman with long brown hair, med/dark complection, really bossy with staff, never smiles unless you smile at her, too fake. And I really do not care for the new manager, caucation with stalky build....too arrogant
5/10
Reviewer: Jalex
Reviewer: Jalex
6/10
Reviewer: Lil
Not very friendly, gym is fun to work out in but when assistance is needed, be prepared!
Reviewer: Lil
Not very friendly, gym is fun to work out in but when assistance is needed, be prepared!
8/10
Reviewer: Kara
Reviewer: Kara
Click here to rate or review Extreme Fitness , Toronto
Services
This health club has the following services. This information is filled out by members that have visited these facilities. It may be inaccurate.
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Make a Workout
Crafting a workout for the gym is extremely important. Consideration should be maintained throughout your designing process. If you just want to find one to use we offer plenty here. If you want to make your own you can start now.
Tracking Your WeightsThere are lots of easy ways to track your sets and reps. One easy way is through a little book that you can take with you to the gym. This book has progress charts, workouts and lots of tools you can use to always make sure you are improving.